Swyft Filings

This is a SCAM they do nothing but take money! They are Theives for sure
They don't even know what they do
Docs can not be found and they can not produce anything

Great online website to start a new company and open a new business. They provide more info. To choose the best options for your needs.

I ordered a DBA and EIN #. I wish I had just done this myself! Save yourself TIME, MONEY and a lot of HASSLE. I started this process on March 7th, 2019. I just got my DBA completed last week, and I'm still waiting on my EIN! First, Swyft sent the wrong amount of money ($45 instead of $50) to the county of San Diego. The county sent the unfiled paperwork back to me. I had to send it all back to Swyft for them to resubmit it. Swyft did not notify me with my approved paperwork, I had to chase them to find out my paperwork was in limbo with San Diego County. This took almost 3 months. Then, I filled out the EIN questionaire, expecting to get my EIN # from the IRS in a couple of days. After a couple of weeks, I inquired with Swyft again. They didn't know what happened, but told me if I filled out the questioanaire again, the process would be final in a few days. NOT SO. They sent ME the application to send to the IRS and it was filled out wrong... both my name and the type of DBA (partnership rather than sole proprietor). The instructions with the application stated 4-7 business days if I faxed the paperwork AND had a fax number to receive my EIN#... And it was 2-4 weeks if I mailed the application. WTF?! Mis-information and completely failed service. What was I paying them to do? I highly recommend you do it yourself, or use a service that actually provides you with the service you are paying for.

My review is not particularly based on what they offer but how they trap you no matter what. Although it is common knowledge registered agents are extra money ($149) if you do the premium plan they do give you one year free which is nice but my issue was with the website. They do not include an email address (which was disheartening) but the website building company they use is absolutely terrible. After trying for 1 hour to set up a domain, I gave up and realized this whole experience wasn't for me. I initially called at 11:34 AM, using RingCentral in order to record everything, and the line was "busy" so I waited. After waiting for 30 minutes I was redirected to an automated voice telling me all customer care representatives where unavailable and to leave a message. I left one expressing my dissatisfaction and would like a refund (100% money back guaranteed advertised). Called again at 1:31,1:36,1:45, and 4:08, even asked for a call back (which happened and then they immediately hung up) and was not able to speak to anyone. I then get an email at 5pm saying that my business was filed with the state. No more than an hour later I receive a call back and voicemail saying "sorry, we can not process your refund as it has already been filed with the state". These $#*!3rs intentionally ignored my calls and voicemails until it was "too late". Now I can not even reach them to express this to them myself. I will also be posting this same review on as many websites as I can so if you see it multiple times that's why.

P. S Everything they do you can do for yourself, it may be faster and easier with websites like this but they will try to take every penny you have.

I originally filed with Swyft because I wanted to change my current business into an LLC. Sadly, because I already had my business name, this was something that they were not able to do. My order was placed oh hold by them, while they requested that I change my business name. I decided to contact my state because I wanted to keep my business name and changing 14 years of digital footprint seemed to be costly, if not impossible. After talking with the State of Oregon, I was able to complete the change for $100 and they stayed on the phone and walked me through filling out the paperwork and answering questions that I had along the way. It was a great experience. Now, getting back to Swyft filings. I needed to get my money refunded as I did not need their help. I called in and was told that it would be sent to the cancellation department and I would get a phone call within 24 hours and to keep my "lines open". I said okay and had no reason to doubt. 24 hours went by and no phone call. I called back and the person insisted that I was moved to priority and once again to keep my lines open. Another 24 hours passed and no phone call. I called again. By this time I was feeling frustrated and having concerns as to the legitamacy of the company. I asked to be transferred to the cancellation department. The customer service rep said that he was unable to do that and assured me that I would be getting a call today as he could see my name on the list. I said fine. At the end of the day there was no phone call. I chatted in and was told that someone would be emailing me in a few hours. Live chat is not an option at all. The email response that I got back was nothing more than a form they copied and pasted and filled in blanks to make it look personal. It was the same rhetorical response that I had been given for several days. I responded and said that I would wait another 24 hours and then I would be seeking legal advice. That was last night. This morning I got a phone call. They are charging me $49 as a cancellation fee that will go towards any future purchases with their company. I am reluctantly cutting my losses there and am leaving this review as a warning to anyone else doing business with this company. They will be quick to take your money and decide later if they can help you or not.

I would not recommend Swyft Filings to anyone. What started as what I believed was a $299 all-inclusive nonprofit filing package quickly turned into an outrageous $1,100+ charge — and then they wanted even more. Their pricing is deceptive, their packages are intentionally unclear, and their promises of a quick turnaround are completely misleading. Many of the forms they charged me for were publicly available for free, and had I known how much they would nickel and dime me, I would've done the filings myself or gone through a reputable nonprofit attorney. Customer service? A nightmare. Long hold times, dismissive responses, and no accountability for the surprise charges. This is a classic bait-and-switch operation masked as a helpful filing service. Stay far, far away. Save your money — and your peace of mind.