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Support Pets

Overview

Support Pets has a rating of 4.7 stars from 12,755 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Support Pets most frequently mention customer service, easy process and great experience. Support Pets ranks 1st among Pets sites.

service
2,535
value
74
shipping
59
returns
48
quality
1,496
This company responds to reviews on average within 1 day

Instant Feedback

50,457 reviews
How would you rate Support Pets?
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Florida
1 review
0 helpful votes
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Excellent service
May 13, 2022

Very responsive and many followups to make sure I get my documents. Im happy with the service and the quick service. Im able to get my fur baby everywhere now :)

Date of experience: May 13, 2022
Letti C. Support Pets Rep
over a year old

It is wonderful to know you are enjoying life with your fur baby at your side! ♥

New York
1 review
0 helpful votes
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Easy to use
July 11, 2024

This website was easy to use and a simple process to go through to get my dog certified.

Date of experience: July 1, 2024
Mary Ann G. Support Pets Rep
10 months ago

Your convenience matters to us, we're glad you weren't inconvenienced by our application process. Thank you for making Support Pets part of your ESA journey.

Illinois
1 review
0 helpful votes
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Easy and fast transaction
July 13, 2024

It was self explanatory to order and took less time than expected

Date of experience: July 3, 2024
Mary Ann G. Support Pets Rep
10 months ago

That's exactly what we aim to achieve, we're glad our application process didn't inconvenience you.

Florida
1 review
0 helpful votes
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Esa Teddy
December 1, 2023

The service was Good, quickly and puntual. Thank you for your help, and I like your mails about your important books information and about renovation.

Date of experience: December 1, 2023
Texas
1 review
0 helpful votes
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Support Pets made easy!
July 13, 2024

Efficient, user friendly service. Great care and compassion for pets & their owners!

Date of experience: July 3, 2024
Mary Ann G. Support Pets Rep
10 months ago

Easy and stress-free registration for loving pet parents is our goal.

Oregon
1 review
0 helpful votes
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I
April 11, 2024

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Date of experience: April 1, 2024
Mary Ann G. Support Pets Rep
over a year old

Thank you for your feedback, it is greatly appreciated.

Honduras
1 review
0 helpful votes
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Happy and loving my Nena
November 1, 2023

Just the idea and not having my Nena next to me was making me feel so sad that I was not losing my faith... and ESA Came through for me and my Nena...
Thank you

Date of experience: November 1, 2023
Mary Ann G. Support Pets Rep
over a year old

We are delighted to be of assistance to you and your ESA, thank you for trusting us!

Pennsylvania
1 review
0 helpful votes
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Although it took longer than the three days they said to get my papers it was great having them because now I can have my dogs without a deposit

Date of experience: April 1, 2024
Mary Ann G. Support Pets Rep
over a year old

Nothing can be more comforting than being with our ESA around, it is our pleasure to fulfill your dream into reality in having your ESA around. Thank you for trusting our company for your ESA needs.

Louisiana
1 review
0 helpful votes
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Quick and Easy
May 31, 2024

Very straightforward and easy to complete. I was able to get quick support as well when I reached out to customer support

Date of experience: May 21, 2024
Mary Ann G. Support Pets Rep
11 months ago

That's exactly what we aim to achieve for our valued customers, a fast and easy application process. We hope you find our services beneficial too!

Texas
1 review
0 helpful votes
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Will get again for my next pet
June 12, 2024

Passed the PetScreening process and now my pet loves with me no deposit or rent due. She's a happy doggy

Date of experience: June 2, 2024
Mary Ann G. Support Pets Rep
11 months ago

Thank you for loyalty, we're glad you chose our company for your ESA needs.

Michigan
1 review
0 helpful votes
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My review
April 11, 2024

I'm a returning client/customer/patient, it took way longer than I get my documents but they made sure I got them!

Date of experience: April 1, 2024
Mary Ann G. Support Pets Rep
over a year old

Thank you for the positive rating on our website, please do not hesitate to contact our Customer Service team for any assistance that you need.

Illinois
1 review
0 helpful votes
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Everything was very easy. The instructions were very clear and it didn't take long at all to process my application.

Date of experience: April 1, 2024
Mary Ann G. Support Pets Rep
over a year old

Your convenience matters to us, we're glad that you weren't inconvenienced by our application process. Thank you for trusting Support Pets for your ESA needs!

Florida
1 review
0 helpful votes
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Easy peasy
May 7, 2024

Quick and easy! Website was very responsive, no lagging. I got the documents I needed in time for alartment shopping. Thank you!

Date of experience: April 23, 2024
Indiana
2 reviews
0 helpful votes
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Just ok
April 11, 2024

I ordered documents and I was told for almost 2 weeks that it would be another 48 hours. I did end up finally receiving them, just took forever.

Date of experience: April 1, 2024
Mary Ann G. Support Pets Rep
over a year old

Thank you for the feedback it is appreciated.

Texas
1 review
0 helpful votes
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Happy pet happy home
April 11, 2024

Support pets made it simple and easy throughout my move in with my esa pet and now we can live at home together without the stress an hassle.

Date of experience: April 1, 2024
Mary Ann G. Support Pets Rep
over a year old

We couldn't agree more! Happy pets make for happy homes indeed. Thank you for sharing this lovely sentiment with us and for trusting Support Pets for your ESA needs.

Oregon
1 review
0 helpful votes
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I was able to live comfortably with my pets with out worrying about pet rent ot deposit and whenever I had any questions you answered me right away.

Date of experience: April 1, 2024
Mary Ann G. Support Pets Rep
over a year old

Nothing can be more comforting than being with our ESA around, it is our pleasure to fulfill your dream into reality in having your ESA around. Thank you for trusting our company for your ESA needs.

Florida
1 review
0 helpful votes
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Great experience
October 1, 2023

When they sent my documents and tag to wrong address and I called them they immediately resent it to correct address and I recieved my documents and tag for my pet Luna I do want to get a tag for my pet Moon but i will have to wait till i can safe the fees.

Date of experience: October 1, 2023
Mary Ann G. Support Pets Rep
over a year old

We are glad that you have a great experience with our services. Thank you for being so supportive!

Virginia
1 review
0 helpful votes
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Great service and fast response
May 29, 2024

This program helped me get a rental for myself as well as my pet and it has been great knowing that my pet can stay with me through this program.

Date of experience: May 19, 2024
Mary Ann G. Support Pets Rep
11 months ago

Thank you for your feedback! We greatly appreciate your positive comments about our response time. Our team is dedicated to providing prompt and efficient assistance to our customers.

Missouri
1 review
0 helpful votes
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Muchas gracias
October 11, 2024

Fue de gran ayuda para mi. Muchas gracias por contestar tan pronto. Ojala pudan seguir ayudando a mas personas a tener sus peluditos a su lado.

Date of experience: October 1, 2024
Marcelino D. Support Pets Rep
7 months ago

Hola Yanay,
¡Muchas gracias por tus amables palabras! 😊 Nos alegra mucho saber que pudimos ayudarte y que ahora puedes tener a tu peludito a tu lado. Eso es lo que más nos motiva, ayudar a más personas a disfrutar del amor y apoyo de sus compañeros animales.
Si en el futuro necesitas algo más, no dudes en contactarnos. ¡Estamos aquí para ayudarte!

Texas
1 review
0 helpful votes
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Very easy
July 11, 2024

It was very easy to set up and buy, quiz was fun to do an not as tedious as I thought.

Date of experience: July 1, 2024
Mary Ann G. Support Pets Rep
10 months ago

That's exactly what we aim to achieve for our valued customers, we hope you find our services beneficial too.