From the business
Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Found documents on my phone but I do not know how to get them off the phone. Could you please mail me copies to my home address:
Phyllis foxmoore
5228 112th St sw
Apt 306
Lakewood WA *******
The process was so easy and fast and helpful. I'm so thankful I can now take my fur baby's with me anywhere.
Hello Mallory,
We’re thrilled to receive your positive feedback! Support Pets is here for you anytime. If you need anything further, just let us know. Have a fantastic day!
Very helpful. Very quick response time on my ESA approval documents and pet gear for my 🐈 kitten
Hi Christina,
Your feedback made our day! We’re happy to know that Support Pets was helpful. Don’t hesitate to reach out if you need any more assistance. Have a great day!
It was a super simple, fast and efficient process, highly recommend.
Hello Mariann,
Thank you so much for your kind feedback! We’re delighted that Support Pets was able to assist you. We’re here for you whenever you need us. Have a wonderful day!
I received my ESA documents quickly and accurately. No problems.
Hello Kevan,
We're so glad you had a great experience with Support Pets! We’re here for you anytime you need us. Wishing you an amazing day ahead!
Great service would recommend small issues but always available to fix
Thank you for your recommendation! We're glad to hear that you had a positive experience with our service. For assistance with correcting your documents after adding an additional pet, including adjusting the incorrect weight, please reach out to our customer support team, we've sent you a private message with details.
Have a nice day.
Fast service and easy to apply. 100% recommend for your little fur babies
Hi Marisela,
Your kind words are very much appreciated! We’re thrilled you had a positive experience with Support Pets. If you need anything, we’re always here for you. Have a great day!
Great experience getting my dog certified. Needed to know which package I bought.
Hi William,
Thank you for sharing your positive experience! We’re glad Support Pets could be of help. Reach out to us anytime if you need further assistance. Have a wonderful day!
Would recommend anyone looking to get their pet ESA certified. I got my documents within minutes! Now I am able to take my dog everywhere with me and not be afraid to
Hi Tiffany,
We’re so happy to hear that Support Pets made a difference for you! If you need any more help or have questions, don’t hesitate to get in touch. Have a fantastic day!
I've always wanted to make my dog an esa for myself and this was easy to do and fast and they got back to me fast and helped me in the ways i needed.
Hi Meagan,
Your feedback is wonderful to hear! We’re delighted that Support Pets was able to assist you. We’re always here if you need us. Have a great day!
I just answered a few questions and within a few days a medical professional emailed me with certified papers so my furry companion can support me anywhere I go.
Hi Betty,
We appreciate your kind words and are thrilled to know you had a great experience with Support Pets. If you ever need anything, feel free to reach out anytime. Wishing you a wonderful day ahead.
Wonderful experience, really helped me when I needed it the most for my fur baby
Hi DeAnna,
It's great to hear that our service met your expectations. At Support Pets, we're always here to help, so don’t hesitate to contact us if you need assistance. Have a fantastic day.
Love the yearly renewal option. I received my documents within the first 48 hours! Fast and easy.
Hi Celso,
We're happy to know you enjoyed working with Support Pets. If you have any questions or need anything in the future, we’re always available. Have a great day.
Got my documents in roughly a day and a half and at a pretty decent price, would recommend
Hi Scott,
Your positive feedback means a lot to us. We’re glad Support Pets could be of help. Feel free to reach out anytime if you need further support. Wishing you an amazing day.
Still haven't received anything in the mail. Waiting on his vest, tag and documents! Nor have I received a tracking number.
The notes got accepted, that's all i needed. I will be renewing them when the time comes
Hi Kaitlin,
We appreciate you sharing your experience with us. It’s wonderful to know Support Pets was able to assist. Reach out anytime if you need anything, and have a beautiful day.
It was quick and practical. I simply loved it. I definitely recommend it!
Hello Tenille,
Thank you for your wonderful feedback! We’re delighted that Support Pets could assist you. Should you need any further help, don’t hesitate to contact us. Have a fantastic day!
I've registered & paid for documentation for my emotional support pet.
Yet today I continue to get emails asking me to register & pay for my registration!
Why us this happening & is my dog registered as an emotional support pet?
Quick and easy and it worked. I really rely on my dog and I sent it to my landlord.
Hi Isabel,
We’re so pleased to hear you had a positive experience with Support Pets. If you ever need anything or have any questions, we’re just a message away. Enjoy your day!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Phyllis,
We do offer a service to have documents printed and sent to your home address. To arrange this, please contact our customer support team, we've sent you a private message with further details.
Have a nice day!