From the business
Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
I just honestly answered the Questions and that was it, I was approved and got my official ESA ID card and letters within a couple of weeks!
Time to renew now
A fraudulent company that doesn't operate with real medical professionals. My landlord's lawyers found out in under 2 hours this "business" is a scam. Spent 2 weeks trying to work with them via email and phone calls giving them the benefit of the doubt and finally gave up. They tried to offer me a discount so I don't leave a negative review, but I don't buy into that bull$#*!. Whatever reviews you see online are likely paid or fake. Don't waste your time or money; your landlord/airline won't accept the letter and you'll wish you had gone with a legitimate company.
Hi there! A member of our team has been in touch with you concerning this matter.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Your support is greatly appreciated, Charmaine! ♥