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Support PetsReviews 14,085

4.7

From the business

Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.


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Support Pets Reviews Summary

The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.

This summary is generated by AI, based on text from customer reviews

service
2,820
quality
1,492
This company responds to reviews on average within 0 days

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52,921 reviews
Texas
1 review
6 helpful votes
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A fraudulent company that doesn't operate with real medical professionals. My landlord's lawyers found out in under 2 hours this "business" is a scam. Spent 2 weeks trying to work with them via email and phone calls giving them the benefit of the doubt and finally gave up. They tried to offer me a discount so I don't leave a negative review, but I don't buy into that bull$#*!. Whatever reviews you see online are likely paid or fake. Don't waste your time or money; your landlord/airline won't accept the letter and you'll wish you had gone with a legitimate company.

Date of experience: November 25, 2020
Eva H. — Support Pets Rep
over a year old

Hi there! A member of our team has been in touch with you concerning this matter.