From the business
Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
It was fast to get the documents. Now I feel confident and relax that I can have him at all times with me when I emotionally need it.
The process was pretty easy to do I appreciate the guided terms.
Hi Gwen,
We're thrilled that you had a positive experience with Support Pets! Please don’t hesitate to reach out if you ever need assistance. Have a wonderful day!
After hearing about support pets it was fast and easy to sign my puppy up for emotional support.
Now we can be together always.
Hello Pamla,
We’re so glad to hear that Support Pets was able to help! If you ever need anything, we’re just a message away. Have a great day!
Very quick and easy process. I would definitely recommend Support Pets to anyone needing ESA documentation.
Hi Ingrid,
Thank you for your lovely feedback! We're happy Support Pets could assist you. Feel free to contact us anytime if you need support. Wishing you a great day!
The process was clear and quick. I was able to register my pet with no problems.
Hi Zandra,
We appreciate your kind words and are so glad that Support Pets could help you. If you ever need us, don’t hesitate to reach out. Have a fantastic day!
Good experience. User friendly and provided documentation in a timely manner
Hi Brianna,
Your positive feedback means a lot to us! Thank you for trusting Support Pets. If you ever need anything, we’re here to help. Have a wonderful day ahead!
My experience with was actually great. Very straight forward questions. Process was approved and forwarded my documents the very next day.
Hello Norberto,
We’re delighted that you had a good experience with Support Pets! Feel free to reach out anytime if you need anything. Have a great day!
Very quick and easy to renew my ESA certification! And received my documents in less than 24 hrs!
Hello Autumn,
Thank you so much for your kind words! We’re thrilled that Support Pets could help. If you ever need further assistance, don’t hesitate to contact us. Have a wonderful day!
Amable y rápida, muchas gracias por su atención mi Pichirila y yo estaremos felices
Hi Marianela,
We're so glad you had a positive experience with Support Pets! If you need anything, feel free to reach out to us. Have a fantastic day ahead!
Very fast and very easy. I would recommend this to others for their pets
Hi Barbara,
Thank you for sharing your experience with Support Pets! We’re always here to help if you need anything. Wishing you a wonderful day!
I needed my ESA letter, because, I am studying and they asked me for the registration and the letter from the psychiatrist so that my dog could attend school with me, and I got it super fast with you. Thank you
Hello Milagros,
We're grateful for your feedback! It's great to hear that Support Pets has helped you. Feel free to reach out anytime if you need assistance. Have an amazing day!
Last time I received everything through the mail which I liked. This time it was through email Which is an inconvenience because I have no printer.
Hello Maria,
Thank you for your feedback! We do offer a printing service for those who need it. Since receiving the documents via email was inconvenient for you, we recommend reaching out to our customer support team, we've sent you a private message with details.
Have a nice day!
Very pleased that it was so easy to do and that now I can take my pet anywhere with me. Having Doctors right there makes the experience go smoothly. The customer support team is very efficient and get right to your questions and problems to help resolve them.
Hi LaJunne,
Thank you for your kind feedback! We’re happy to hear that Support Pets has been helpful for you. Don’t hesitate to reach out if you need us. Wishing you a wonderful day!
I went thru the process it was quick easy affordable and effortless Support Pets was amazing the customer service was top notch they made the process easy and I had my ESA documentation in less than 24 hours now my dog is registered as an ESA and it give me peace an allows her to be with me and it's a huge relief to have her with me and it's a huge help and support for emotional well being I would highly recommend Support Pets Thank you
Hello Katrina,
We truly appreciate your positive feedback! It’s so great to know Support Pets was able to assist. We’re here if you need anything. Have a fantastic day ahead!
To have something like this is amazing! I will get
To have my dog beside me at all times now and I am super excited.
Hello Aujuwan,
We're so glad that Support Pets could help you! Feel free to reach out if you ever need any further assistance. Have a great day!
After applied certification, explanation video was super helpful!
Hi Melis,
Thank you so much for your lovely feedback! We're here anytime if you need any help from Support Pets. Have an amazing day!
Great support center; it's just difficult to order for multiple pets with multiple family members. The option should be to add everyone under one account with multiple pets and assign pets to each person in the family rather than each email account per family member.
Hi Michaelle,
We appreciate your feedback and are glad to hear you find our support center helpful! We understand that managing multiple family members and pets can be challenging. Currently, our system requires separate accounts and email addresses for each family member to ensure individual evaluations and proper documentation.
Have a nice day!
They understood my needs and were able to give me everything i needed for me and my pups
Hello Skyller,
Your kind words mean a lot to us! We’re so glad that Support Pets was able to assist. If you ever need anything, we’re just a message away. Have a great day!
It's so easy and understandable to fill out the application!
Hi Dave,
Thank you so much for your kind words and positive feedback! We're thrilled to hear that Support Pets has been able to help you. If you ever need anything else, don’t hesitate to reach out to us anytime. Wishing you and your furry companion a wonderful day ahead!
Easy as usual, and they were quick to get my approval and documents to me.
Hello Sabrina,
We’re delighted that Support Pets could provide the help you needed! If you ever need anything else, don’t hesitate to reach out. Have a wonderful day ahead!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Grace,
Thank you for your wonderful feedback! It’s great to know that Support Pets has been helpful for you. We're always here if you need anything. Have an amazing day!