From the business
Support Pets helps qualified dog and cat owners across the country take the necessary steps to have local, licensed doctors verify their need for an Emotional Support Animal (ESA). Official ESA® dogs and cats can live with you without restrictions.
Support Pets Reviews Summary
The company has established a strong reputation for its user-friendly service and quick processing times, with many customers expressing satisfaction with the ease of registering their emotional support animals. Positive sentiments highlight the supportive customer service and the emotional relief provided by having their pets recognized officially. However, some customers noted confusion regarding additional fees and the clarity of the payment process, suggesting a need for improved communication about costs. Overall, the feedback indicates a high level of customer satisfaction, balanced by minor concerns regarding transparency in pricing.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Very professional & helpful easy to apply & when there was a problem they let me know right away
I thought it was going to be a sketchy site but I got my esa letter next day!
Hello Marissa,
We’re so happy to hear that you had a good experience with Support Pets! Feel free to reach out anytime. Have a fantastic day!
Fast simple and easy and I was able to afford it just in time for my new rental
Hi Jadon,
Your feedback means the world to us! Thank you for choosing Support Pets. We're always here if you need anything. Have a great day!
You need this so you don't have to pay pet fees and so you can't take them anywhere. Also it you have any pitbull breeds this usurps the ban.
Hello Edward,
It’s wonderful to hear such positive feedback! Support Pets is here whenever you need us. Wishing you a beautiful day ahead!
In love, easy and very professional support team! When in need of help, they have a quick response time.
Hello Ariana,
Thank you so much for your lovely feedback! We’re thrilled to know Support Pets could help, and we’re here whenever you need us. Have a great day!
I don't have tome for this. I said ot was good that's all I have to say
Hi Annabelle,
Thank you for the positive feedback! We're glad Support Pets could assist you, and we're always here if you need anything else. Have an amazing day!
The service was great; great customer service and the speed was fantastic
Hi Lesly,
We’re so glad to hear you had a positive experience with Support Pets! Don’t hesitate to contact us if you need anything. Have a wonderful day!
It helped me get what I need to do and to have for my ESA to live with me and go anywhere with me. The housing system now is either saying have your pet as an ESA or service animal or have to pay a fee but people these days don't have that kind of money to do that and I wanted my pet with me, so I'm glad that this can help have my pet with me anywhere
Hello Natalie,
It’s great to hear you’re happy with our service! Support Pets is always here for you whenever you need us. Have a fantastic day ahead!
Fast efficient and as advertised. Much respect & support in all you do.
Hi Frank,
Your kind feedback made our day! We're happy to be part of your journey, and Support Pets is here anytime you need us. Wishing you a fantastic day!
I was able to navigate the website and accomplish my goal easily and quickly
Hello Kimberly,
Thank you for the kind feedback! We're so glad Support Pets could help. If you ever need assistance, just reach out. Have an amazing day!
Felt was a safe site and they are good at explaining and Thank you
Hello Becky,
Thank you for your kind words! We’re happy Support Pets could assist you, and we’re here whenever you need us. Wishing you a fantastic day!
Support Pets were quick and helpful in my request. I was very pleased with the service and speed in which my request was received and taken care of
Hello John,
We’re so grateful for your positive feedback! Support Pets is here to help whenever you need us. Have a great day ahead!
Easiest way to get your pets certified so you can take them everywhere u go without working about them In the hot car
Hello Mike,
Your kind words mean a lot to us! We’re thrilled you had a good experience with Support Pets. Feel free to contact us anytime. Have a wonderful day!
Satisfied overall with all resources that are available if needed
Hello Jeannette,
We’re so glad you had a positive experience with Support Pets! Feel free to reach out anytime. Wishing you a bright and happy day!
Overall, pretty good it's nice that I'm able to access and login into my account to get my records for my dog however, I'm trying to access a landlord form and having some struggles
Hello Morgan,
Thank you for your feedback! We're glad to hear you're finding it helpful to access your records. For the landlord form, we're sorry to hear you're having trouble. Please reach out to our customer support team, we've sent you a private message with further details.
Have a nice day!
Everything went well as expected i've been a customer for about four years now and I've never had a problem. Well organize services.
Hi Robb,
Thank you for the lovely feedback! We’re so happy that Support Pets could be of help. We're here if you ever need anything. Have a fantastic day!
This was amazing! I had my approval and documentation within 48hrs. The process was very easy and the support staff was very nice and helpful, I have no complaints
Hello Faith,
It’s so great to hear that you had a positive experience with Support Pets! Reach out to us anytime you need. Wishing you a beautiful day ahead!
I cannot find the 800 number to give you a call. Otherwise, it was easy and very clear instructions.
Hi Regina,
Thank you for your wonderful feedback! We don't have telephone support, only online support.
We're delighted you chose Support Pets, and we're here for you whenever you need us.
We've sent you a private message with details.
Have a great day!
Well worth the money and it was all done so fast. I enjoyed how simple it was like user friendly wise and I appreciate how fast I got his paperwork was confused on the initial website for the harness and the ID badge I didn't realize that was extra I thought it was included in the price other than that that was it
Hi Crystal,
Thank you for the wonderful feedback! We're glad Support Pets could assist you, and we're always here whenever you need. Have a fantastic day!
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Hello Justin,
Thanks for your positive feedback, we appreciate it.
Have a nice day!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Barbara,
We're so glad you enjoyed your experience with Support Pets! If you ever need any assistance, don’t hesitate to reach out. Have an amazing day!