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SupportBuddy

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Lithuania
1 review
2 helpful votes
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Can count...
December 9, 2016

For Mac related issues, SupportBuddy is the best firm get it resolved. Once I encountered a software installation issues in my Mac PC. After trying several times I was unable to fix it, so I decided to call SupportBuddy experts. I called at *******164 Mac Support number and spoke to a techie. He listened to my problem and took the remote access of my PC. He troubleshoots the error and successfully installs the software. Thanks a lot, Buddy.

Date of experience: December 9, 2016
Georgia
1 review
6 helpful votes
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Help!
March 25, 2017

I have been scammed by India company representing Support Buddy. How do I get a refund? Support Buddy states they need bank information to get refund!

Date of experience: March 25, 2017
Pennsylvania
1 review
12 helpful votes
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This is a scam! I was going on to google, then I clicked enter. BAM! A virus came up saying I had to call a number to get my computer fixed. I called the number and what I thought was a nice lady almost locked me out of the computer. We came to this website and saw it was a scam. I went to the computer and I tried to shut it down. The lady moved the mouse away from the shut down sign but I managed to get the mouse to shut down. DONT TRUST THESE SCAMMERS! We were about to spend $500.

Date of experience: March 30, 2016
California
1 review
6 helpful votes
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SCAM!
March 23, 2017

In July 2016, I got a bug, and I payed $450 for support buddy to fix. But I got a new computer for college, over christmas and stopped using the previously bugged one. I got a recent phone call from support buddy wanting to refund my account, and when they gained access, they locked me from my computer because they couldn't fund to a Credit Union. They proceeded to go through my files and open my webcamera. I had to shut down my computer and completely reset the whole thing. A giant scam, and a lot of BS. Don't trust them.

Date of experience: March 23, 2017
India
1 review
2 helpful votes
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Like the approch
February 10, 2017

Finding a reliable firm is a little dunting task. One such a firm upon which you can rely on is suppprtbuddy. Once i availed its service to get my antivirus issues fixed. I oile their approch of handling the customers.
Great job.

Date of experience: February 10, 2017
India
1 review
16 helpful votes
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Scammers
November 15, 2016

These people are scammers and they send a error or warning message such as BSOD, 268d3, Blue Screen. They send it and claim to provide a legitimate service. Its all a scam. They will tell you to pay to get it fixed. Thats a SCAM. Do not pay any monry and if you did, call your credit card company immediately.

Date of experience: November 15, 2016
Canada
1 review
19 helpful votes
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Scammer
August 26, 2016

I beleive they will block your computer and a warning signal with their phone#when you call this #they will say they are microsoft partner and will clean your copmuter by charging $179 and will access to your all information. Please do not call them. They are not MS partners totally scam. When Icall Microsoft they denied any partner like support buddy.

Date of experience: August 26, 2016
France
1 review
0 helpful votes
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Great Printer Support
April 17, 2016

The SupportBuddy printer support has lots to offer. And, it does not leave a single stone un-turned in getting your printing machines back to working state.

Date of experience: April 17, 2016
Wyoming
1 review
0 helpful votes
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True! I have started believing and relying over the technical assistance offered by SupportBuddy for the reason that it offers unprecedented quality help.

Date of experience: April 14, 2016
Canada
1 review
1 helpful vote
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Not To say
December 18, 2016

It was a nice experience availing SupportBuddy technical services for my Sony PC. I encountered a problem with the wireless connectivity of my PC. It was difficult for me to diagnose the problem, so I gave a call to SupportBuddy techies. By taking the remote access of my PC they diagnosed the problem and got my PC connected to a wireless network.

Date of experience: December 18, 2016
Japan
1 review
1 helpful vote
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SupportBuddy guys, you all are just the best for PC tech support! You helped me save all my data from being lost. I am extremely thankful and indebted.

Date of experience: April 5, 2016
Netherlands
1 review
0 helpful votes
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Having approached SupportBuddy for curbing the discrepancy that I encountered in one of the Kaspersky tools has been one of my best experiences ever. So prompt and efficient they are. Mind blowing!

Date of experience: April 4, 2016
1 review
0 helpful votes
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How?
January 18, 2021

They diagnosed my computer and fixed the lagging problem in just a few seconds. It techies even increased the performance of my PC. Excellent job SupportBuddy.

Date of experience: January 30, 2017
Canada
1 review
1 helpful vote
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I am enthralled with the kind of antivirus support SupportBuddy empowered me with. The guys there are truly amazing at resolving tech discrepancies and deserve kudos.

Date of experience: April 18, 2016
India
1 review
1 helpful vote
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My laptop was not booting up since a week then one of my friend suggested me about Suppor buddy. They fixed it within very shirt time.
People should go through support buddy!

Date of experience: July 1, 2016
Georgia
1 review
3 helpful votes
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SCAM OR NOT!
January 24, 2017

I would suggest holding off calling their number or getting support from them. Find someone else to come to your home and check your computer out or take it in to a legit computer store or Best Buy to have it looked at.
After reading the other reviews, what happened to me was similar... I had a box pop up saying call this number don't ignore or close, your computer is compromised. I was very skeptical but decided to call but not give out any information however after asking a couple of times who they were and told I wouldn't have to provide over the phone credit card info I succumbed and they accessed my computer but all the time I was concerned that they would access things like passwords and account information. After looking them up and reading the reviews I decided to call and cancel the credit card payment and have them look into it before I loose $349.99 charge for a one year warranty! Or told one time fix for $219.99, for all I know there was nothing wrong with my iMac and it's a scam.

Date of experience: January 24, 2017
Georgia
1 review
1 helpful vote
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I would not believe people from S. B. even if they told me they really knew who their father was! B. S. Fits them better than SupportBuddy. Why hasn't Calf. Closed them?

Date of experience: June 30, 2016
Illinois
1 review
21 helpful votes
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My 79 year old mother was using her Mac computer when it froze and a warning appeared on the screen telling her not to shut off the computer lest her computer get damaged. Mysteriously, Support Buddy's phone number also appeared on this warning, telling her to call them so she could fix it. Being naive to this sort of scam, she called the number and Support Buddy charged her $350 to "fix" her computer.

So, HOW DID SUPPORT BUDDY'S NUMBER APPEAR ON THAT WARNING SCREEN, YOU ASK? Because Support Buddy froze her computer in the first place. That's the scam - they seek out naive, unsavvy, unwitting computer users - often the elderly, like my mom - remotely freeze their computer, and then charge them to unfreeze it (using techniques and software, btw, that are totally free).

This company preys on society's most vulnerable. They should be shut down for unethical business practices and be forced to return the money they swindled - and continue to swindle - from vulnerable consumers.

Date of experience: August 19, 2016
Australia
1 review
1 helpful vote
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Professionals
April 25, 2016

SupportBuddy professionals are truly amazing and so are its tech support services. I have had a great PC support experience with them. Truly, you made my day!

Date of experience: April 25, 2016
Canada
1 review
0 helpful votes
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The SupportBuddy should be an all-in-one tech support destination, be it for computer, antivirus, printer or browser. This is because it always succeeds in doing away with the tech glitches.

Date of experience: April 17, 2016

Overview

SupportBuddy has a rating of 2.6 stars from 144 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with SupportBuddy most frequently mention credit card, phone number and bank account. SupportBuddy ranks 12th among Computer Repair sites.

service
4
value
4
shipping
2
returns
2
quality
3