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SuperbPaper

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Canada
1 review
1 helpful vote
Follow John M.
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I recently received a paper from you. I have to say, Im not all that satisfied. Yeah, you did what I asked you to, but still there were some minor details I wanted you to fix, since I was out of time I did it myself, but next time I expect you guys to do everything exceptionally!

Date of experience: March 23, 2017
Thomas L. SuperbPaper Rep
over a year old

I apologize for the situation. Have you been offered a discount code? Do let me know.

Iowa
1 review
25 helpful votes
Follow Leah R.
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I know you're probably stressed and desperate for someone to write that paper for you, but trust me, these people will only make it worse. Do yourself a favor and make a HARD pass on these guys.

I lost just over $200 dollars on a paper full of glaring grammatical and spelling errors and meandering sentences that often made no sense and were completely off topic. I paid for a higher level writer too, (so if you do decide to take the massive risk, at least don't bother getting a higher level writer, it's worthless). I attempted their revisions but once they get you started on revisions they already have you in their trap. They now had my money, so they had no reason to attempt quality revisions for me. All I got were clones of the first draft. I complained, but I didn't get one cent back.

They'll tell you their writers are from an assortment of English speaking countries with high level degrees, but the paper I received was clearly written by someone learning English as a second language, and no proof of their education level is given, even when requested.

Do some research on essay mills, go back and take a look at their website and you'll be able to see through all of superbpaper's bs. Fake reviews, fake customer satisfaction statistics, fake money-back guarantee, fake plagiarism free guarantee (when I put their paper through a plagiarism checker, 44% came back as plagiarised... thank god I never turned that in... >.>)

As for their dismal refund policy, it's based on the idea of "revisions" which sounds reasonable at first, but it's really just a way to avoid giving refunds where they're due. With these people, they're likely due most of the time, so it would make sense that they depend on being able to point to pull out their "policy" and keep their stolen money.

Again. HARD PASS.

Date of experience: March 1, 2019
Thomas L. SuperbPaper Rep
over a year old

Dear Leah,

First of all, thank you for leaving such an extended review. Second of all, we sincerely apologize for such an unpleasant experience you had regarding our services.
We care about the work quality we provide our customers with that’s why we hire writers with a Bachelor, Master or Ph. D. degree who have successfully passed our test with a score of at least 90%. Moreover, our customers can choose the category of writer he needs for completing academic work. Furthermore, our writers perform every paper from scratch, and we always use powerful and fully reliable plagiarism checkers to be 100% sure everything is original. In case our customers are not satisfied after the received paper, we have a 10-day free revision, and you can submit the paper as many times as you want to. If you still feel like you didn't get what you ordered, our service provides both partial and full refunds, and we will promptly refund your money.
Thus, we would really appreciate if you could provide us with the order ID to investigate the case carefully and come up with the best solution for this situation.
We look forward to your reply.

Best Regards,
SuperbPaper.com Support Team

New York
1 review
0 helpful votes
Follow Mr J.
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Thank you guys!
June 20, 2017

My sis recommended these guys, said they did good job on her essay on Literature. I thought to give it a try, well, it all worked out good. I got a B, more than I need.

Date of experience: June 20, 2017
Thomas L. SuperbPaper Rep
over a year old

Dear Mr J.,

Thank you for your feedback.
We'd be more than glad to help you out again.
Do not hesitate to contact us if you ever need any academic help.

Best Regards,
SuperbPaper.com Support Team

Texas
1 review
32 helpful votes
Follow Rolanda G.
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Terrible
April 7, 2018

I had already started my paper and all I wanted them to do is the ending of my paper. In my instructions, I told them that the paper was already started and all they had to do is a two-page ending. But they took it upon them self to start my paper over. So the paper that I got from them is no good. They called me at the beginning of the paper asking me for my Liberty code. I told them that I don't use my school liberty, So I don't know how to get it for them. I use the public liberty. They told me that they would still do my paper. But this is my thing if you tell them to us the paper that you have already started and they cant change anything on it. Just start from there and they just start a new paper and don't do what you asked for them. Shouldn't they do something about it? I have them a call about the paper, told them that it's not right and just because it's been past the ten days they weren't to pay for a new paper. But I feel like they should do my paper over because they didn't follow my instructions.

Date of experience: April 7, 2018
Thomas L. SuperbPaper Rep
over a year old

Dear Rolanda,

I am sorry for the entire situation.
Could you give me the order ID so we can resolve the issue?

Best Regards,
SuperbPaper.com Support Team

Canada
1 review
1 helpful vote
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Could be cheaper
June 14, 2017

I paid over $800 to have my dissertation copy-edited. The quality is ok, but I think it could be cheaper.

Date of experience: June 14, 2017
Thomas L. SuperbPaper Rep
over a year old

Dear Maria,

Thank you for the feedback.
We try to satisfy each and every client.
We'd like to offer you a discount.
How about 10%?

Best Regards,
SuperbPaper.com Support Team

District of Columbia
1 review
0 helpful votes
Follow Maggie B.
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Can't say I'm ecstatic, but they did the job on time and my essay looks great.Of course I'd prefer writing on my own, but was out of time...

Date of experience: June 21, 2017
Thomas L. SuperbPaper Rep
over a year old

Dear Maggie,

We were glad to help you out.
Please let us know what can we do to make our services even better.

Best Regards,
SuperbPaper.com Support Team

California
1 review
35 helpful votes
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Terrible
February 25, 2018

The worse service, quality and very pricy. The quality is bad and the service terrible. The only thing that matter to them is money.

Date of experience: February 25, 2018
Thomas L. SuperbPaper Rep
over a year old

Dear Lala,

Could you give me your order ID?
I will personally look into the matter.

Best Regards,
SuperbPaper.com Support Team

Canada
1 review
34 helpful votes
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Terrible
November 28, 2017

When i saw there site and reveiws i thought it was incendible it took 7 days to come in
And the quality was bad

Date of experience: November 28, 2017
Thomas L. SuperbPaper Rep
over a year old

Dear Bob,

I am sorry to hear that.
Please let me know your order ID so we can make things right.

Best Regards,
SuperbPaper.com Support Team

India
1 review
1 helpful vote
Follow Jane F.
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The papers matched my expectation. I am totally gobsmacked by seeing such talented writers over this place. They are the best. On time and truly professional. 5 stars from my side.

Date of experience: July 30, 2018
Thomas L. SuperbPaper Rep
over a year old

Dear Jane,

What a joy it is to hear such a feedback.
We really enjoyed working on your orders.
You can always count on us if you ever need any help.

Best Regards,
SuperbPaper.com Support Team

Canada
1 review
1 helpful vote
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Reliable service
March 16, 2017

Not very fond of spending money online. I prefer face-to-face transactions whenever possible. For security reasons, you know. But here they kind of make this impression of good people. The support rep assured me everything is confidential and no one will ever know I used their company. That works for me, we have a Cerberus for professor

Date of experience: March 16, 2017
Thomas L. SuperbPaper Rep
over a year old

That's what we're here for.

Canada
1 review
0 helpful votes
Follow Steven S.
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Quick turnaround
March 15, 2017

Timing is definitely their strong suit but I would work on their writers language skills. While they write absolutely amazing (in terms of contents) their language skill could be better. So despite the language, their papers are great. Recommend.

Date of experience: March 15, 2017
Thomas L. SuperbPaper Rep
over a year old

Thank you, we did try to do everything top notch.

New York
1 review
4 helpful votes
Follow Hanif S.
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My prof is very cranky when it comes to plagiarism and you have no idea how often some students get busted fot this. What I like about superbpaper is that every paper is written from scratch being 99% unique

Date of experience: July 25, 2017
Thomas L. SuperbPaper Rep
over a year old

Dear Hanif,

Thank you for the feedback.
We always triple check all papers before sending them.

Best Regards,
SuperbPaper.com Support Team

California
1 review
1 helpful vote
Follow Jerry J.
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Love the service!
March 27, 2017

I received my paper a few minutes later than expected, really a few minutes, 3-4 minutes or something to that effect, but the quality was totally worth it. Oh and as a compensation they gave me a discount code for the next order. Like!

Date of experience: March 27, 2017
Thomas L. SuperbPaper Rep
over a year old

Sorry we were late, Jerry. And thank you for the feedback. We'll get better, I promise.

Florida
1 review
0 helpful votes
Follow Jennie M.
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Awesome
May 9, 2017

Been their client for a while now. I know thats not the thing to be proud of, but when you need some quality works and have no time for it, this place is the best variant, folks. They keep you posted on the progress and you can even request a draft, just to make sure everythings on track. And the support reps are so nice=)

Date of experience: May 9, 2017
Thomas L. SuperbPaper Rep
over a year old

Thank you for the feedback, Jennie. If you need any help, let us know.

Austria
1 review
1 helpful vote
Follow Jose D.
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Well done!
February 24, 2017

Received the order several days ago. Just been forgetting to leave a feedback. Thank you for the work youve done. It wasnt flawless, some things (mainly the citation style) had to be adjusted, but all in all good.

Date of experience: February 24, 2017
Thomas L. SuperbPaper Rep
over a year old

Thank you for getting back. We could've adjusted everything. Next time do not hesitate to ask.

Canada
1 review
0 helpful votes
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Nice support!
March 26, 2017

The support team is so nice over the phone. There was this cute sounding guy who helped me through the process. Well, I do know how to fill out an order form, but it was so nice he wanted to help me, I just let him.

Date of experience: March 24, 2017
Ireland
1 review
1 helpful vote
Follow Adrian L.
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Honestly I thought I was doomed, I had no time at all for research, not to mention writing the essay, I was just frantically browsing the net, searching for an essay to submit, and then bang! I found Superbpaper. You seriously saved me, I received the paper before my deadline, you know, to check things out, maybe edit a bit. It was really good: original, and the support was just a lifesaver. I really am grateful, you found a loyal customer, guys.

Date of experience: February 16, 2017
Thomas L. SuperbPaper Rep
over a year old

It warms my heart to know we've found such a loyal customer. We will not disappoint.

North Carolina
1 review
0 helpful votes
Follow Sarah R.
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Some may say its unethical what theyre doing, you know they help students cheat, I say they truly help. Im a single mom with a 4 year old and sometimes I just don't have much time to write those essays.

Date of experience: June 19, 2017
Thomas L. SuperbPaper Rep
over a year old

Dear Sarah,

It is so refreshing to hear such things.
Thank you for dropping by.

Best Regards,
SuperbPaper.com Support Team

Illinois
1 review
2 helpful votes
Follow Frank L.
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Me and my gf been using this service for a few month now. I must say she was skeptical, as always)), but after she got her grade she changed her mind)) I don't know having the option to get a good grade and do nothing for this, sounds like a good deal

Date of experience: July 21, 2017
Thomas L. SuperbPaper Rep
over a year old

Dear Frank,

So glad we could be of help.
Let us know if we can do anything for you.

Best Regards,
SuperbPaper.com Support Team

Florida
9 reviews
3 helpful votes
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I really appreciate.
November 2, 2023

I ordered an essay here some time ago, I believe in was in January. It was an essay on To Kill a Mockingbird by Harper Lee. I really appreciate the writer taking the time and actually reading the book, nothing says good services as details in your final product.

Date of experience: April 7, 2018

Overview

SuperbPaper has a rating of 4 stars from 65 reviews, indicating that most customers are generally satisfied with their purchases. SuperbPaper ranks 198th among Essay Writing sites.

service
11
value
9
shipping
8
returns
9
quality
11