Rolanda G.

I had already started my paper and all I wanted them to do is the ending of my paper. In my instructions, I told them that the paper was already started and all they had to do is a two-page ending. But they took it upon them self to start my paper over. So the paper that I got from them is no good. They called me at the beginning of the paper asking me for my Liberty code. I told them that I don't use my school liberty, So I don't know how to get it for them. I use the public liberty. They told me that they would still do my paper. But this is my thing if you tell them to us the paper that you have already started and they cant change anything on it. Just start from there and they just start a new paper and don't do what you asked for them. Shouldn't they do something about it? I have them a call about the paper, told them that it's not right and just because it's been past the ten days they weren't to pay for a new paper. But I feel like they should do my paper over because they didn't follow my instructions.