From the business
Super.com is the all-in-one app that puts more money in your pocket! Save big on hotels, access a cash advance, get cash back on purchases, boost your credit score, earn money playing games, and more. Super+ members unlock even greater savings and earnings. Visit super.com and make every day Super!
Super.com Reviews Summary
Super.com has a rating of 3.7 stars from 2,182 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Super.com most frequently mention best price, next time and friendly staff. Super.com ranks 10th among Hotels sites.
I had never heard of Super.com and now I would recommend to everyone. Fantastic, professional and superb service and support. Will definitely use again in future.
Check -in smooth process.
Pleased with room selection.
The same room was offered at two different prices. For $1 more I could book a fully refundable room. I had to cancel my reservation. It stated that my reservation was not refundable. There is no link to connect to someone to help with the cancelation. Their automated phone line puts you in a never-ending loop. Poorly managed company. Avoid using them!
I've used several 3rd parties to book my rooms but not Super.com. Because they advertised a significantly lower price. I decided to give they a try. The process was simple and no issues. I'll use them in the future for sure and highly recommend to friends and family.
Super.com was very straight forward and easy to use, also saved me about $30.00, will be using again.
Site super, permet de faire des économies importantes en plus ils offrent des coupons, beaucoup mieux que booking ou autres sites. Je l'utilise toujours.
Hotel staff totally amazing! Facility pretty but no microwave or fridge in room. No hot water for two days🥶. Should not have to walk around block to get it it you are not using parking lot. No signs showing it's Hampton inn from highway😩
While everyone was charging £109 I got the same hotel for £85 with super. Fantastic 🔥
Using super.com was very easy to book my motel. I would recommend using this site. 5 stars. However, the hotel itself did NOT accommodate my family as we requested but that was the hotels fault.
We got a great deal on our hotel reservation. One lady was checking in without a reservation what she paid for 2 nights. Is what I paid for 4 nights 💃.
No sabía cómo iba a funcionar las reservas y si realmente sería real pero sí, los precios que tienen son reales, mucho más baratos que otras webs como Booking y 100% fiables.
Recomiendo esta web y seguro que seguiré reservando con ellos.
Upon checking in the front desk, staff were wonderful. The room is one of the nicer hotels I've stayed at using an app.
Website name is very sketchy but i took a chance and everything turned out great. They had the best price on the market by a decent margin.
Nice and easy to get the right price. Very simple to navigate to the options you want.
Great experience with super. Definitely recommend if you want affordable prices with this current economy.
I got a great price on a great Hotel.
We stayed at the Best Western Katy inns and suites in Katy Texas and loved it. I got two nights for a great rate and I'm so glad I used the super.com website.
Never use super.com to book a hotel.
There's no live person to talk to and when I tried to chat with someone online to get a refund over $39.90, I was transferred to four different associates. Finally, after an hour, a bot icon said, they couldn't do anything about the fact that the return application would only allow a $39.90 refund, even though I paid $87.79 including the extra $8 for a refundable room.
I would have even settled to change the date of our reservation, but the website would not allow us to make any changes to our reservation.
Additionally, the phone number just hangs up on you after they say to go on the website or download the app.
Nothing worked to get a refund over the $39.90 amount.
One positive was that the Comfort Inn confirmed that we had a reservation, so it wasn't a total scam.
Hi Susan,
We apologize for the inconvenience you've experienced regarding your reservation. Before we proceed with assistance, could you kindly verify the accuracy of the reservation ID you provided? It appears that the ID does not match the information in our system.
To provide you with more effective assistance, kindly send us your information via email at corporate@super.com. A representative will contact you at the earliest opportunity. We appreciate your understanding and eagerly anticipate the opportunity to address and resolve this matter for you.
Thank you for your cooperation!
User friendly! Great prices, very happy and will definitely use the site again and will recommend the site to friends and family!
It was again reliable trustworthy and I felt safe.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
We are sorry that you had trouble with the cancellation of your stay.
Please note that your reservation was made for a non-refundable booking, which limits our ability to modify or cancel it without the hotel's approval.
Exceptions to this policy can only be made if the accommodation itself agrees to amend the reservation.
If you have engaged in any direct communication with the accommodation, through written correspondence, kindly ensure that you gather all relevant details, including the staff member's name and position who approved your request.
Once you have received approval, please initiate a cancellation, by visiting: go.super.com/amend and following the prompts.
Whenever you require assistance, please don't hesitate to contact us promptly. Our 24/7 live agents are ready and willing to help. You can find all our contact details on both the app and the website:
https://help.super.com/support/solutions/articles/48001209680-how-to-contact-supertravel
We hope we have clarified your doubts and concerns.