From the business
Super.com is the all-in-one app that puts more money in your pocket! Save big on hotels, access a cash advance, get cash back on purchases, boost your credit score, earn money playing games, and more. Super+ members unlock even greater savings and earnings. Visit super.com and make every day Super!
Super.com Reviews Summary
Super.com has a rating of 3.7 stars from 2,181 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Super.com most frequently mention best price, next time and friendly staff. Super.com ranks 10th among Hotels sites.
Great prices and easy to use website. Also, the emails and text message updates were full of helpful information that made my stay relaxing and easy. Will use again!
Just like the title says, quick and efficient way to save a 30% of the hotel desk cost. Booked for a friend, they're letting him check in at 2 a.m.amazing.
I was checking into a hotel and the clerk said we "got a good deal" and it through super.com
I booked a reservation for 3 days & chose the free cancellation option that was an extra $10 a night. I go to look at my receipt & it says no refund with cancellation. I call customer service & there is nothing they can do. That is scamming at its finest & if they don't make it right I will be letting everybody I know know not to book with super.com. Give me my $30 back or give me my cancellation policy I rightfully paid for!
Compared to the other services, Super. Com works. It was extremely simple and I was not bothered with by annoying options on what I wanted.
Confirmation Number: B_*******
I booked a 2 bed suite with super.com for 586.00 on January 1st. I arrived at the hotel and was checked in and when I went to the room it was 1 king size bed. I went back down to the front desk and told them it was an error and they told me I booked a king. The manager showed me the receipt and it was my name but it was not my information. Apparently you will book on this website and they will turn around and book for you at a cheaper rate but what I paid for I didn't receive, they keyed in 1 king instead of 2 full. I booked 2 beds because of age and gender. I asked to book another room and they were completely sold out and 1 person had to sleep on the floor. This is a side hustle company even if you have to pay more it will save you the headache, because of information not put incorrectly it make my stay horrible for 2 days. They gain 287.00 extra and didn't rebook the reservations correctly.
The reply isn't true see pictures attached I still got a king this company is a scam beware
Hello Sheverne,
Thank you for reaching out and flagging this to us.
As a third-party online booking platform, certain incidents outside of our control may occur in the travel industry. However, we have procedures in place to minimize these negative impacts. In this case our support team was able to get in touch with the travel partners and fix the issue. We also confirmed with the Hotel front desk that the desired suite was made available for you and no additional charges were made.
We value your choice to use Super.com and are here to support you in any way we can.
Regards
Tutto perfetto chiaro e semplice. I n pochissimo tempo ho trovato la migliore offerta dell'albergo che avevo scelto.
Best website to book off of, booked twice so far and will definitely book with super again
For a lowest rate in my area super.com was recommended at the top so I tried it and had a great experience with the application and the reservations it was quick and easy
Was extremely easy just clicked on filled in info.and got great savings!
First time using this site. Very easy to find what I was looking for. Better price than others. Hotel was very nice. Will definitely use again.
I found super.com easy to deal with and like how they used WhatsApp instead of email which made it easy for me to find bookings quickly. They texted the day before check in and send a notification when your near the hotel which is a nice touch
BOOKING EXPERIENCE WAS QUICK WITH NO FUSS. RATES WERE GOOD AND BOOKING CONDITIONS CLEAR FROM ONSET..
Coolangatta hotel had no record of our booking lost $270. Paid again $350 for same room. Would never use them again!38LX19Z
Hi Sue,
Thank you for reaching out and sharing your experience regarding your reservation. Before we proceed with assistance, could you kindly verify the accuracy of the reservation ID you provided? It appears that the ID does not match the information in our system.
To provide you with more effective assistance, kindly send us your information via email at corporate@super.com. A representative will contact you at the earliest opportunity. We appreciate your understanding and eagerly anticipate the opportunity to address and resolve this matter for you.
Thank you for your cooperation!
I have made reservations twice for Cosmopolitan Las Vegas. First time the reservation didn't show up I had book room myself and although I sent in evidence of payment never got my money back. Fwd: Super: IMPORTANT: YOUR SUPER TRAVEL BOOKING B_*******
Second time I made reservations I had the same issue. The reservation never showed up at Cosmopolitan. I ended up sleeping in my car as there was no room available in Vegas. After being on hold for hours they want me to get Cosmopolitan to write a letter that they didn't have the reservation. It's a joke for me to go through this. When I called Cosmo they laughed at me. It would be Super responsibility to do that not the consumer. B_*******
I have never had such a horrible experience. I travel to Vegas every week.
Hello Ben,
Thank you for bringing this to our attention. Please understand that as a third-party online booking platform, certain incidents outside of our control may occur in the travel industry.
However, we have procedures in place to minimize these negative impacts. We are committed to helping you within the scope of our policies. In this case a full refund was processed back to your account and it usually takes 3 - 5 business days to reflect.
We value your choice to use Super.com and are here to support you in any way we can.
Regards
Charged $50 over price of hotel bill, called them to ask them why. They said they got a better price, they didn't. It was the same price as the hotel website. The hotel bill was $50 less than what Super.com charged my credit card, and during the transaction they texted me to say they saved me $38 and would I like to leave an $8-10 tip. They are disreputable, and BTW they want you to join and use their app for $14.99 per month. They are not about saving you money. They are about taking your money and leaving you nothing to show for it.
Hi there,
Our hotel rooms are sourced from various partners, including well-known travel platforms and wholesalers, to provide you with the best rates. What sets us apart is our access to exclusive deals.
While the hotel may provide you with a folio for your records, the invoice you received at the time of booking serves as accurate documentation detailing the breakdown of your charges. This invoice reflects the amount you were quoted and charged for.
The price on the folio is not the retail price for the customer; instead, it represents the agreement between the hotel and our travel suppliers. The hotel adds their fees, and we include a small margin to cover our operational costs. We take pride in offering some of the lowest prices available, saving you money on hotels, so you can allocate more for the rest of your trip!
For more information please check this link:
https://help.super.com/support/solutions/articles/48001209671-how-can-supertravel-offer-such-great-deals-
On another note, there are several benefits to the membership, including Cash Advance, Credit building, up to 10% Cashback on travel are other huge benefits!
We hope we have clarified your doubts and concerns.
Excellent experience. Easy to buy and very confidential.
I had never heard of Super.com and now I would recommend to everyone. Fantastic, professional and superb service and support. Will definitely use again in future.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Tanna,
Thank you for reaching out and sharing your feedback.
We completely understand how important it is for every aspect of your travel to align perfectly with your plans. It's worth noting that once a reservation is made through us, we are unable to modify your search criteria and the options you choose during the booking process.
Our corporate team is investigating this and they will provide you with an update shortly.
Regards