From the business
Super.com is the all-in-one app that puts more money in your pocket! Save big on hotels, access a cash advance, get cash back on purchases, boost your credit score, earn money playing games, and more. Super+ members unlock even greater savings and earnings. Visit super.com and make every day Super!
Super.com Reviews Summary
Super.com has a rating of 3.8 stars from 2,182 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Super.com most frequently mention best price, next time and friendly staff. Super.com ranks 10th among Hotels sites.
Super.com made my hotel booking in Port Canaveral, Florida super easy. Also had the option of free cancellation up to 3 days prior.
Super made every hotel stay affordable and very convenient. I stayed in multiple states at a very affordable price due to super.com. I was skeptical at first due to not hearing about super.com before but that was all out the window when everything was confirmed at every single hotel. Don't believe the negative comments and give super.com a try for your self.
I have booked with Super app for a night stay. When reach there, hotel say there is no name being booked under. Tried to contact Super agents, issue escalated to amendment team and gone silent. Still trying to chase for refund. My holiday is spoiled.
Fast and friendly customer service. Will only be booking with Super.com from now on!
Scammers. Good reviews were written on their order. They simply steal your money, send you a fake reservation that no one at the hotel sees, and respond with stock phrases. They will make you wait at the counter for many hours, you may spend the night in the car and you will end up having to pay the hotel directly again. They need to be sued!
Hi Mariia,
We understand that you are concerned about the possibility of being misled, and we want to assure you that this was not our intention. We can assure we are a legitimate company that has been featured in many reputable publications, including Financial Times, Forbes, New York Times, SmarterTravel, Conde Nast Traveler and dozens of other press outlets.
Our hotel rooms are secured through various partnerships with leading online travel agencies and wholesalers, enabling us to provide you with the best rates, including exclusive deals. Please be aware that, as a third-party booking platform, certain unforeseen incidents in the travel industry may arise. Nevertheless, we have established procedures to mitigate such occurrences and ensure a positive booking experience.
It is noted that our Support team was able to resolve this issue.
We reiterate our apologies for any inconvenience and look forward to having the chance to serve you in the future.
Worst service ever, do not use super.com, book a hotel in Colombia and wasn't able ck in Hotel lost money
Hi Rennick,
Thank you for bringing this to our attention. We are investigating the details of your reservations at this time, especially regarding your concerns about the property not having your reservation. Our team is committed to resolving this efficiently. We'll keep you posted on progress!
Great app to use efficient and worth the time I'm recommending it to my friends
Me interesaría estar informado de mas promociones
La atención y amabilidad fue de gran ayuda...
Super.con had the best rates and made it simple to book. Had a great experience will most definitely be using them in the near future again.
I've booked with Super.com before and have always been pleased. We did have to ask for another room because the 1st one they put us in didn't have a working phone. And the a/c was so loud. So they put us in another room and it has no towels, wash clothes, or hand towels at all. But I called down to the desk and they brought us what we needed. We will continue to stay at Fairfield.
It was my first time to use this company.
I had a wonderful experience with them, they are fair in prices for the hotels and have hotels that are nice to pick from.
Thank you for your help
It was my first time using Super, never heard of the site before so i was a bit skeptical when i found the best deal. Eveything went smooth in booking. No issues on arrival to hotel. Checkin went easy and i had a good room. Will be using Super again!
First time I've had the pleasure of using Super.com for booking my holiday accommodation and I'm absolutely delighted that I chose to take the plunge and use a company I'd never previously heard of.
Everything about my experience is positive.
Booking was seamless, communication excellent, so what's not to like.
Will certainly be using again and will recommend to my family and friends.
I have used Super in the last 3 months and had no problems at all with it! Extremely fast and easy to book hotel rooms!
We hebben een 5 daagse reis naar Berlijn geboekt via de App. Ik had wel wat slechte reviews gelezen, maar deze snap ik niet echt. We hebben veel Nederlandse booking sites, dus deze kende ik nog niet echt. Ik vond het echt super makkelijk en het scheelde €100 met andere sites.
I was skeptical at first because I read some reviews saying it was a scam but after booking my sunseeker resort stay I called the resort and they confirmed my reservation! We had a great time and the booking price was lowest around. I highly recommend super.com
We enjoyed our stay the room was nice and roomy. We needed a room that a wheelchair could fit. It was unfortunate that there was no safety rail for the toilet as transfers from wheelchair to toilet were hard. I thought there would be a bench in the tub so he could shower.
The room was very clean the breakfast was great. The service was excellent. I don't have a credit card they almost did not allow us to stay cause I don't have a credit card but they took a $300 deposit off my debit. I wish there was a way to not need a credit card.
Even though it was New Year Eve I expected some noise from other rooms it was very quiet.
Booked a room and I can't check inn. They are having issues on there end and having trouble fixing it. Waited hours.They don't care about the people booking. They don't care. Don't book with them.
Hello Oswam,
Thank you for reaching out and flagging this to us.
As a third-party online booking platform, certain incidents outside of our control may occur in the travel industry. However, we have procedures in place to minimize these negative impacts. In this case our support team was able to get in touch with the travel partners and fix the issue.
We value your choice to use Super.com and are here to support you in any way we can.
Regards
The hotel offered early check-in and late check out. Very nice and convenient. I love it. I will definitely use this site again.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Hotels Businesses
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Oscar,
We are sincerely sorry to hear about your experience and that you didn't feel supported in your most recent experience with our Support team, as we strive to ensure every customer is satisfied with our business, and we apologize for any way in which we may have inconvenienced you.
Our Corporate team is reviewing your case and is committed to resolving it as swiftly as possible.
We greatly appreciate your patience while our team works diligently to resolve this matter.