Order was canceled without reason. The item shows in stock. Submitted 2 questions. None answered. Looked for a contact phone number, and there isn't one.
I placed an order for a AVO Throttle controller and my credit card was charged. Then I receive a message that the order was canceled. No explanation! I responded that I was not happy with that response and got a message back that you no longer stock that item. Way to go taking care of a new customer!
Cancled a order over a email 30 mins after buying the part, but doesnt read the email and ships it out. And leaves 30 dollar on me to reship it back... ans dont have a number to call over the site, and facebook number doesnt work at all.
Ordered part, a week later I get an email saying order cancelled with no call before and no explanation. That service meets no one's expectations. Mm
Very quick shipping, order on a Saturday and got my parts in three days. That's how to make a customer happy. I'll keep buying parts from them just for that reason. Great job subie tuned
I ordered Invidia exhaust parts for my Subaru on 5/22. No response from the company besides they took my money.
My Rally Armor mudflaps came in just days after placing the order. The ordering was simple, the prices were lower than other sites, and of course I'm completely thrilled with the product.
Page is so easy to use and understand,
Staff was very helpful.
Customer service on point... glad to find out they contact customer to inform about current order
It took me writing a review for them to even respond so customer service gets a zero there website said it was paid for so yes I assumed I had paid for it.
I recently bought Kartboy hangers for my 2016 Legacy & they arrived ALOT faster than I thought and were not damaged at all. The shipping box was perfect. I definitely would buy from them again.
They had the best price for the mud flaps I was looking for. The transaction was super easy and the shipping was SUPER fast!
Can't wait to install them and show off.
Will be a return customer!
Very easy to use and order. Great service fast delivery. If you need special tools you must order from this company. Would recomend them to others DYI subaru owners.
I was a little concerned when I received an email asking how my part was when I hadn't even received it yet, but sure enough, the next day it came in the mail. Nice, tight fitment!
Still haven't received the items I ordered in June. Why haven't I received these items and when will I receive them if not then I need my money back.
As soon as my purchase was completed, I was notified of my items. They where shipped separate, shipping was fast. Really happy with how they handle my order, I had no worries. Thanx.
Took my money and never shipped product. Didn't tell me if there was a backorder or anything so they keep customers in the dark.
One of few places I could find the 13mm square drive socket for my Subaru rear differentials. Order shipped fast, arrived timely, etc. It worked great.
They made made sure to contact me asap when my maf hose wasn't stocked in blue. So I got the black one and they made sure it would fit my fxt. Next thing you know it arrived. Great service.
How can I describe my experience if I don't have my part, I have no updates and there is no number to call?
Ordered a clutch kit and flywheel for my wrx. Came in within 3 days and had no issues, will buy more products from them.
SubieTuned has a rating of 3.4 stars from 122 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with SubieTuned most frequently mention customer service and mud flaps. SubieTuned ranks 801st among Auto Parts sites.
Cody, you have not been charged anything yet, no money was "stolen". Please check the charges to your card before making a strong accusation of stealing money. Your item is on backorder as you have been notified many times. Sorry for the inconvenience.