The company has garnered a mixed reputation, with several customers expressing dissatisfaction primarily due to significant delays in order processing and shipping, as well as issues with product quality and sizing discrepancies. Many reviews highlight a lack of reliable customer support, making it challenging for customers to resolve issues or return items. Conversely, some customers report positive experiences, appreciating the stylish designs and quality of certain products, along with responsive customer service when reached. Overall, while there are commendable aspects, the prevalent concerns suggest a need for improvement in operational efficiency and communication.
This summary is generated by AI, based on text from customer reviews
These people asked me to take the measurements of my bust to prove that the blouse they sold was the wrong size. I wear a US xl size, and they sold a blouse with US xxl that is clearly small. Instead of checking the order and reviewing the fabric, they are looking for excuses to refuse return or get me to pay for their error. How unprofessional, meanwhile I sent them a picture of myself wearing the blouse. I will never purchase from this people again! Horrible experience. I spent $200 for a heart ache and hours of writing.
When my jackets and sweaters ordered on this website arrived, I took the things out of the package and tried them on, and was amazed, the quality is good and they are so cozy!
Buy online a nice blouse to try this website. I was very satisfied! The size is perfect for me, it fits me very well, I will surely buy here again
I was very satisfied with my long dress. I also liked the jeans, they looked great on me! It's such a nice website with a fun attitude.
My online shopping experience is Five Stars. The customer service is amazing. I always have the newest and hottest clothes, they never disappoint, thank you so much, keep up the good work!
This website is huge. I never thought about buying from this online boutique because I was reluctant to shop online. They have a great selection of women's dresses and outfits, a wide variety of styles, shirts, skirts, pants, etc. I will definitely go back again and again.
Everything was fine with this clothing website. The clothes were delivered on time. Only one shirt is not the correct size. Thank you
Sorry that you are not satisfied with the item(s).
Could you please send us your order number and some photos for the received item to check the size tag? Since there is no shirt in the order J2087198.
We value your business and we promise you that we will settle this matter at the best way we can. It will be highly appreciated if you could delete the negative review for us.
I received my order on time, a nice executive style pants, and it was as expected, so I am satisfied and I hope to make purchases with your website again!
Thank you to this clothing website for your fast and efficient service! They have been as charming and dependable as the dress I bought from them! Definitely I will repeat as a customer! :)
I emailed customer service on Friday night regarding the return policy and got an immediate response that was clear and informative. Excellent client service!
I order the green embroidery coat and received a cheap looking robe. This was nothing even close to the picture. There isn't any embroidery on the polyester blend again cheaply made non coat
Sorry that it did not meet your expectation.
Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.
We will do our best to address your concerns and serve your fashion needs.
If you run into any issues, please do not hesitate to contact us at services@stylewe.com.
The customer service on this page helped me locate my order! They responded in a timely manner and provided information that solved my problem, they were wonderful, helpful and very pleasant!
Excellent online clothing store. I always want quick and thoughtful responses. They were very good with my query and responded immediately by email. The shirts I bought were beautiful too!
Excellent website, buy clothes super fast and reliably, the clothes are of incredible quality. These girls know how to do fashion, thank you!
I loved the tops and skirts that I received. Great quality and shipped to me very fast. This website was very patient and professional.
I am a new customer and I have already placed an order for a dress. I haven't received it yet but the customer service is really good so far. The web is fantastic, easy to navigate. When I receive my orders I will be more objective.
I liked my new dress bought here, its beautiful fabric, real size, cheap price. I like this online store, I hope that next time you will give me a free delivery for buying a little more!
I spent $200 received junk. Cheapest quality I've purchased in 60 years. I'm contacting BBB do not buy!
Sorry that you are not satisfied with the item(s).
Could you please send us your order number to check for you? We couldn't locate your order in our store under the order number you sent before.
We value your business and we promise you that we will settle this matter at the best way we can.
If you run into any issues, please do not hesitate to contact us at services@stylewe.com.
Buying online is easy, but trusting the online store that you haven't shopped from before is a bit difficult. Luckily this clothing website is a trusted online store that I found. All of his clothes are amazing in quality. Their service and customer care are simply incredible.
I always get great service from this website! The blouse I ordered arrived on time and fit my body perfectly.
Answer: Their styles are beautiful and quality seems excellent. It was the sizing we had trouble with. They have a size chart with measurements, but the item I ordered was several inches smaller than the measurements given in the size chart. Also, when I wrote (twice) them regarding return of the item, I never received a response. After several weeks, I had to turn it over to PayPal to return the item and received be a refund. I've been afraid to order from them some nice. Also, the item took 3 weeks from date of f order to arrive.
Answer: The initial package arrived in about 3 weeks but was the wrong size, much smaller than described. It was very difficult to get a reply from them about the exchange. I had to file several official complaints in a few sites before I heard back from them, and then I waited a long time to get the cost in a larger size. I do not recommend this company and will not order from them again. I also believe than many of the reviews posted here are fake ones set up by the company. Read them carefully and you'll see what I mean.
Answer: My two pieces were crazy, too long, too small in shoulder And bust, And sleeves were way too tight- Better stay away- not worth the hazel. The garmets are nothing like the images!
Answer: I won't use them ever. I ordered a medium 8-10, I usually wear a 4-6 or junior 5/7 the dress was so small it would've fit a 10 year old girl. Then there was no way to contact them. My order didn't show on my account etc. total nightmare until I put a bad review on SiteJabber then I heard from them I sent it back and got a refund. Beware.
Answer: Unless you are built like a 10 year old girl - methinks you will be frustrated.
Answer: I ordered 3 items. I'm normally an 8 M so ordered L. 2 items fit great 1 was too small. I ordered an XL & it still didn't fit. They will exchange or refund but could make it a lot more obvious how to return but otherwise I'm very happy with my purchases. I believe the different designers have different sizes. I believe this site is more like a mall with different shops, not one store. People shouldnt get so angry about not using American sizes. American sizing is larger than any where in the world. Even in American sewing patterns I'm a 14 that gives you an idea of how off American clothes are
Answer: Sizes are way off. Trust me: this is not the way to shop.
Answer: They produce some good dresses; some have defects. Terrible customer service. No phone. Won't tell where to return clothing. Won't pay. No action on exchanges. Losing so much repeat business they will be out of business. PATHETIC "Customer Service." They don't help people; they put them off!
Answer: I have give up on STYLEWE they are pull of it. You can only fool me once. I believe that 95% of the people that buy from stylewe are very dissatisfied and the other 5% are lies just to pull you in just like someone fishing. Mr Larry. S the representative for stylewe (liar). It is up to you you make the choice its your money Spend it wisely, use your head. These people are out of the country over seas. I hope this helps Ms. Katharine. E and anyone else, look BUT don't touch. :)
Answer: Answer to question from Andrea. Andrea, please stay away from Stylewe. The company is a scam. I bought two dresses and I was only reimbursed because I paid through Paypal and Paypal got me my refunds. The merchandise is horrible, at least what I received. Stay away. Do not waste your money with this company.
StyleWe is an online fashion shopping platform featuring independent fashion designers. We are committed to providing shoppers with original, high quality, and exclusive fashion products from independent designers.
By working with cutting edge independent fashion designers from around the world, and combining them with our high quality production and digital marketing capabilities, we will turn the fashion designers’ dreams into reality by providing high fashion to customers worldwide.
Rather than just an online shopping store, we would like to create a community which will be shared by both designers and customers. The community will enable all parties to communicate, share ideas, and recognize each other. It would not only provide instant feedback for fashion designers when launching new concepts or products, but would also allow customers to share their shopping experiences and fashion dreams.
We bring together designers and fashion covering many different styles. We hope that every one of our customers will find their own unique and exclusive designer fashions at StyleWe.
We believe the fashion trend should not be controlled by the few, but rather be guided by the collective actions of every designer and fashion consumer. At StyleWe, our goal is to empower designers so that they no longer feel hidden behind the brand, but are able to proactively communicate directly with their customers throughout the entire fashion life cycle.
We believe fashion should be personal and diversified. Fashion designers should not cater exclusively to the rich and famous. We have dedicated ourselves to enabling talented fashion designers to build their own brands and achieve their dream. Together with our designers, we will deliver high quality designer fashions to everyone.
Size of items from different designers differ. ​Sorry that they did not fit your body shape.
Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.
We value your business and we promise you that we will settle this matter at the best way we can.