StyleWe Reviews Summary
The company has garnered a mixed reputation, with several customers expressing dissatisfaction primarily due to significant delays in order processing and shipping, as well as issues with product quality and sizing discrepancies. Many reviews highlight a lack of reliable customer support, making it challenging for customers to resolve issues or return items. Conversely, some customers report positive experiences, appreciating the stylish designs and quality of certain products, along with responsive customer service when reached. Overall, while there are commendable aspects, the prevalent concerns suggest a need for improvement in operational efficiency and communication.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
8/25/2021 i ordered a dress for my mothers funeral
9/06 they send me an email it's out of stock
PISSED
Ordered 3 items, all really cheap quality and one was so small that I, who am size 0 or 2 had a 6" gap in where it was supposed to close. When I wanted to return it, they kept offering discounts to keep it. Would not give me a return address and then finally gave it and found out I have to return it to CHINA/Hong Kong. The postage cost more to return than cost of items. This is a scam and rip off. Product is so poor quality that materials are totally see through. They make it look attractive in photo, but in fact is bad, bad bad and fit poorly. Don't waste your money. Have not had any satisfaction. Lost all the money it cost and I can throw the items in the garbage. Don't buy from this firm unless you are willing to be ripped off. Should be outlawed from selling in the US where you cannot return it. They enclosed wrong packing slip, so I had to fight to get order #. Now they may not publish this review because I don't have a photo of receipt. One scam after the other.
Very Dissatisfied and upset customer
Sorry that you are not satisfied with the item(s).
Your claim/complaint/feedback is very important to us and to our designers. We welcome and appreciate all suggestions to improve our products and services.
We will do our best to address your concerns and serve your fashion needs.
I used to love stylewe even though I don't like Chinese factory stuffs you know. I was wondering why the price is down. And I know now. Cuz the clothes are totally different with pictures and materials cheaper than ever. I won't shop this site never. The reviews are fake or lies. Don't trust it.
Sorry that you are not satisfied with the item(s).
Could you please send us some photos for the received items to check?
Your claim/complaint/feedback is very important to us and to our designers.
We value your business and we promise you that we will settle this matter at the best way we can.
The entire online process was very easy. I thank the customer service, I had to return the dress because unfortunately it did not fit, the size was not mine. The change was easy and hassle-free, it is a nice dress that was worth the wait, I will buy it again, I highly recommend them.
Excellent online service, great price and great products. I arrived on time, from now on I will only order clothes online here.
Quick service, quality product, my dress received as described. I love this online store! My order was processed quickly and I received my item complete and fast.
I have a blouse from this online boutique in a beautiful blush pink color, body-shaped and with a soft material. Great under a blazer to work during the milder months or just with a pencil skirt. I love.
My first (and last) order from STYLEWE was a nightmare! It was by far the most regretful thing I've ever done!
The package has never been delivered although their tracking number (through an unknown logistics company stated otherwise). I had to call multiple times with no solution just to get an email from STYLEWE saying that I got to solve this issue with the logistics company.
After calling multiple times to the logistics company, they simply stated that they do no longer have a contract with STYLEWE and so they have no obligation to prove the delivery.
I had to escalate the case on Paypal in order to get a refund after almost three months. During this time, STYLEWE was never willing to look into this case.
Expect to call at least ten times to get something solved if you don't get your order. What a waste of time!
Thank you for your feedback and sorry for the inconvenience.
Since we never receive the CASE ID, we can not handle full refund or resend items to you.
However，we would like to offer you a partial cash refund as courtesy, please check the message that we sent you.
We shipped the parcel to your address accordingly. Please understand we lost the package as well.
This clothing website is highly recommended. The customer service was amazing in guiding me through the process of choosing my dress. More than happy. I definitely recommend it.
I ordered a sweter at this online boutique. I have not received anything yet, and although it was probably the fault of the emails, the customer service was very helpful in finding me a solution and responding quickly to my emails. Very happy with your customer service and very happy that my dress has arrived. This was the only time I had problems receiving an order with this fabulous online boutique
I was so nervous about getting my dress online. I thought it would look nothing like the original image. But they did a good job on this website, thanks
These clothes are horrible! Cheap yes - but the worst quality of fabric, colors and sizes.
Non are true to what you see on line in the images. To make it even worse it all comes from China and took 1 month to arrive. To try and return product is a nightmare - your better off sucking up the loss and donate the clothes! Staying FAR AWAY from this company!
Sorry that you are not satisfied with the item(s).
As we checked, you finished the payment for this order on August, 18th, and it was delivered on September, 1st.
It temporarily takes more time to deliver your package(s) due to limited transportation availability as a result of the Coronavirus (COVID-19) pandemic.
To improve the product quality and service, may I know which item you want to return?
We value your business and we promise you that we will settle this matter at the best way we can.
If you run into any issues, please do not hesitate to contact us at services@stylewe.com.
Sometimes it usually happens that there are problems when buying clothes online, but the way in which those responsible for the web react is what interests me. As happened to me in Zolucky! The return of my shoes was processed as soon as possible, with the credit in my account and the shipping costs fully covered! Very efficient! 100% satisfied with the service received from this online boutique.
I have already made several orders for clothes in this online store, only once was it a controversial case, but everything was resolved easily and without drama. Good prices, fast delivery. Very good online boutique.
I am very happy that they not only solved my problem, but also understood the urgency of my request and helped me. The staff at this web boutique was very friendly. Sometimes it is better not to read negative reviews!
My online clothing order here is exactly what I expected and they work very well. Good product. I would encourage anyone to buy them.
In this website there is a lot of variety and beautiful clothes. The online support service is very friendly and I am very happy shopping here. One of my orders arrived after 13 days, the other arrived in less than 10 days, but it says 15-25 business days, so I was warned.
The dress I ordered online here is a bit too big because I read that I should choose a larger size, but I can fix it and look perfect, thanks.
I buy online from there two months ago, the order arrived 18 days later, I have used the clothes that I buy from them many times and I like the fabric and the quality
Just the shirts I was looking for - great clothes and great online service. Thank you for making it easy to buy clothes on the internet!
From the business
StyleWe is an online fashion shopping platform featuring independent fashion designers. We are committed to providing shoppers with original, high quality, and exclusive fashion products from independent designers.
By working with cutting edge independent fashion designers from around the world, and combining them with our high quality production and digital marketing capabilities, we will turn the fashion designers’ dreams into reality by providing high fashion to customers worldwide.
Rather than just an online shopping store, we would like to create a community which will be shared by both designers and customers. The community will enable all parties to communicate, share ideas, and recognize each other. It would not only provide instant feedback for fashion designers when launching new concepts or products, but would also allow customers to share their shopping experiences and fashion dreams.
We bring together designers and fashion covering many different styles. We hope that every one of our customers will find their own unique and exclusive designer fashions at StyleWe.
We believe the fashion trend should not be controlled by the few, but rather be guided by the collective actions of every designer and fashion consumer. At StyleWe, our goal is to empower designers so that they no longer feel hidden behind the brand, but are able to proactively communicate directly with their customers throughout the entire fashion life cycle.
We believe fashion should be personal and diversified. Fashion designers should not cater exclusively to the rich and famous. We have dedicated ourselves to enabling talented fashion designers to build their own brands and achieve their dream. Together with our designers, we will deliver high quality designer fashions to everyone.
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Sorry for the inconvenience!
We already cancelled the order as you requested, and the refund is under processing.
We're sorry about the service that you received on this occasion.
Please accept our apologies from the inconvenience this has caused.