The company has garnered a mixed reputation, with several customers expressing dissatisfaction primarily due to significant delays in order processing and shipping, as well as issues with product quality and sizing discrepancies. Many reviews highlight a lack of reliable customer support, making it challenging for customers to resolve issues or return items. Conversely, some customers report positive experiences, appreciating the stylish designs and quality of certain products, along with responsive customer service when reached. Overall, while there are commendable aspects, the prevalent concerns suggest a need for improvement in operational efficiency and communication.
This summary is generated by AI, based on text from customer reviews
So excited to receive the order but when my wife tried on the dress the top was too small and the skirt was perfect. 3XL ordered.
Good, the selection is Nice and cute But the arrival time is to long. Will not be in a hurry to order again.
It was good. Your service was very professional you made every effort to intercept my package which would have left Canada by the time the box reached. It was successfully sent to the new address I forwarded and just this morning I collected it. Excellent quality I am very satisfied,
I plan to keep shopping with you.
Best regards
Ann Amiel
The dress is even more vibrant than it appears on the web site! This is my first time ordering from this StyleWe's web site.
Pleasurable experience looking at the unique styles.
I received my order, out of the 4 items, 3 are way too big, I want to return them and I'm getting the run around, I will never order from this site gain, terrible customer service, I've been offered up to 40% to keep the purchase, but that seems impractical since nothing fits.
Easy ordering. Delivery was a little slow but not bad, overall a good deal for the price.
Good, easy to navigate the website. Wasnt clear at the outset that the product would take so long to deliver. Found the seams, fabrics and finish a bit disappointing.
So far so good.My coat had to be altered because it was to big. But I liked it so much I almost didn't mind.
I'm very impressed by your clothing styles and the prices.
Always good to shopping but kind of slow shipping.
First time shopping, waiting to see my order; received order. One item I really loved floral too tight In waste. Should have order size up. Overall pretty good.
The site was easy to navigate. No issues there. Ok.
Variety of items to choose from that's my style and Quick easy checkout
Wish same items w/ different patterns/colors were grouped together.
Would like to see more plus-size items
Easy to navigate. Wish the products were of better quality
Stylish, feels good, fits well my overall experience is good I will definitely shop here again!
Very accommodating
I love the way you say you have shipped and then I get it. I love everything so far. Just two items I am not happy with
Love the top, should have purchased a large. Is it too late to exchange for a large and purchase skirt? Never worn. Please advise. Thank you
Waiting on a dress for three weeks! Love the clothes but do not hold your breath if you need it in three weeks. Read the fabric material first. I was expecting the sweater to be softer. The sweater in the photo looked really soft.
My favorite items are not available. I have been checking my email for arrival notices for weeks now. :(
Answer: Their styles are beautiful and quality seems excellent. It was the sizing we had trouble with. They have a size chart with measurements, but the item I ordered was several inches smaller than the measurements given in the size chart. Also, when I wrote (twice) them regarding return of the item, I never received a response. After several weeks, I had to turn it over to PayPal to return the item and received be a refund. I've been afraid to order from them some nice. Also, the item took 3 weeks from date of f order to arrive.
Answer: The initial package arrived in about 3 weeks but was the wrong size, much smaller than described. It was very difficult to get a reply from them about the exchange. I had to file several official complaints in a few sites before I heard back from them, and then I waited a long time to get the cost in a larger size. I do not recommend this company and will not order from them again. I also believe than many of the reviews posted here are fake ones set up by the company. Read them carefully and you'll see what I mean.
Answer: My two pieces were crazy, too long, too small in shoulder And bust, And sleeves were way too tight- Better stay away- not worth the hazel. The garmets are nothing like the images!
Answer: I won't use them ever. I ordered a medium 8-10, I usually wear a 4-6 or junior 5/7 the dress was so small it would've fit a 10 year old girl. Then there was no way to contact them. My order didn't show on my account etc. total nightmare until I put a bad review on SiteJabber then I heard from them I sent it back and got a refund. Beware.
Answer: Unless you are built like a 10 year old girl - methinks you will be frustrated.
Answer: I ordered 3 items. I'm normally an 8 M so ordered L. 2 items fit great 1 was too small. I ordered an XL & it still didn't fit. They will exchange or refund but could make it a lot more obvious how to return but otherwise I'm very happy with my purchases. I believe the different designers have different sizes. I believe this site is more like a mall with different shops, not one store. People shouldnt get so angry about not using American sizes. American sizing is larger than any where in the world. Even in American sewing patterns I'm a 14 that gives you an idea of how off American clothes are
Answer: Sizes are way off. Trust me: this is not the way to shop.
Answer: They produce some good dresses; some have defects. Terrible customer service. No phone. Won't tell where to return clothing. Won't pay. No action on exchanges. Losing so much repeat business they will be out of business. PATHETIC "Customer Service." They don't help people; they put them off!
Answer: I have give up on STYLEWE they are pull of it. You can only fool me once. I believe that 95% of the people that buy from stylewe are very dissatisfied and the other 5% are lies just to pull you in just like someone fishing. Mr Larry. S the representative for stylewe (liar). It is up to you you make the choice its your money Spend it wisely, use your head. These people are out of the country over seas. I hope this helps Ms. Katharine. E and anyone else, look BUT don't touch. :)
Answer: Answer to question from Andrea. Andrea, please stay away from Stylewe. The company is a scam. I bought two dresses and I was only reimbursed because I paid through Paypal and Paypal got me my refunds. The merchandise is horrible, at least what I received. Stay away. Do not waste your money with this company.
StyleWe is an online fashion shopping platform featuring independent fashion designers. We are committed to providing shoppers with original, high quality, and exclusive fashion products from independent designers.
By working with cutting edge independent fashion designers from around the world, and combining them with our high quality production and digital marketing capabilities, we will turn the fashion designers’ dreams into reality by providing high fashion to customers worldwide.
Rather than just an online shopping store, we would like to create a community which will be shared by both designers and customers. The community will enable all parties to communicate, share ideas, and recognize each other. It would not only provide instant feedback for fashion designers when launching new concepts or products, but would also allow customers to share their shopping experiences and fashion dreams.
We bring together designers and fashion covering many different styles. We hope that every one of our customers will find their own unique and exclusive designer fashions at StyleWe.
We believe the fashion trend should not be controlled by the few, but rather be guided by the collective actions of every designer and fashion consumer. At StyleWe, our goal is to empower designers so that they no longer feel hidden behind the brand, but are able to proactively communicate directly with their customers throughout the entire fashion life cycle.
We believe fashion should be personal and diversified. Fashion designers should not cater exclusively to the rich and famous. We have dedicated ourselves to enabling talented fashion designers to build their own brands and achieve their dream. Together with our designers, we will deliver high quality designer fashions to everyone.
Dear Angela,
Please accept our sincere apologies for any inconvenience caused.
We offer the US return service also for U.S. order if you do not wanna take the option. Please do contact us if you are not satisfy with the product.