StyleWe Reviews Summary
The company has garnered a mixed reputation, with several customers expressing dissatisfaction primarily due to significant delays in order processing and shipping, as well as issues with product quality and sizing discrepancies. Many reviews highlight a lack of reliable customer support, making it challenging for customers to resolve issues or return items. Conversely, some customers report positive experiences, appreciating the stylish designs and quality of certain products, along with responsive customer service when reached. Overall, while there are commendable aspects, the prevalent concerns suggest a need for improvement in operational efficiency and communication.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Order came with 14 days. I received emails letting me know everything that was going on with my order
I was excited to find an unique source for clothing options. However, with my second order, I have been hugely disappointed and will not be ordering from Stylewe again. Be ware of any disputes. 3 of the 5 items ordered were out of stock. Despite choosing alternatives as they suggested, my requests were ignored and I have not received my portion of the undelivered refund. In addition, I am in the middle of a dispute with Stylewe who refuses to refund until I drop my dispute. I am not use to this type of ultimatum with business in the states. Obviously, Stylewe is not a scam online business. However, customer service can be moody and there are not much options except to post reviews as well as get 3rd parties involved.
Update 2/15/16. Stylewe will only refund me if I return EVERYTHING which was associated with the original order and in their original condition. The only word I have for this response is "moronic." I have emphasized several times all I want is the refund of the items which were NOT RECEIVED. Stylewe will not budge for reasons unknown. This is interesting as they initially stated they would refund me what I originally asked for if I closed the dispute. I think I will take my losses and move on and use companies with better consumer/seller ethics as I am sure I will get a response stating the items are not in their original condition and thus unable to receive a refund or another nonsense excuse. Based on what has happened thus far, I will most likely be out the entire amount and not just the partial if I did as they asked. This entire experience has been a negative one for me. My perception is that the company is behaving somewhat vindictive. I want to emphasize that I have been happy with the items received, especially at the prices I paid and the speed at which I received them. It is the customer service which is difficult to deal with if things go wrong. I hope this has been helpful or if you decide to order from Stylewe, your experience will not be similar to mine or others who provided similiar negative reviews.
I ordered three dresses I have received two that are too small. I need to returned them right a way, I have e-mailed costumer service multiple times and still waiting for a response.
The designs are nice but the quality is not up to par.
If you want return the items for exchange or refund
Kindly please log in our website to check your order account.
Here is "Return/Exchange " button in the specific order.
You need to click it and submit the request and you will get authorization from us.
We will reply you with US return address by email after then.
The top is of the highest quality, lovely fit, fantastic value for money, on time delivery, good service, will definitely buy again. Will recommend this company to all of my friends and colleagues.
Online shopping is a new and unique way of shopping in this modern world. I am a lover of online shopping. It's irritating to go shop to shop for finding a suitable product. It's best to buy from online, as there are a huge variety of products available for everyone.
For the woman Online Shopping is good thing. Woman hesitate to go for shopping in market. Online shopping is the best way for all woman to get things sit in the house.
Even after reading many bad reviews, I decided to order 1 dress to try. They looked so pretty online that I was willing to lose the money and give it away to goodwill if I did not like it. With that in mind I order 1 dress (Zecaro designer). 3 weeks later the dress came on the mail. As gorgeous as the picture, I did not want to take it off. About the size I order small, but I'm a petite USA size 0-2 all depends of the brand I can be small or extra small. I'm hispanic not asian, To anybody who wants to order you have to be skinny, sorry for all of you that ended dissapoined but since this clothes are from and for Chinese women, they are not for american sizes. But if you are skinny you will love them. I'm planing to order again with the same mind set. 1-2 piece at a time and taking the risk.
I hope this review help some people to make good choices.
This is second review: I ordered a second dress (on sale), a week later they emailed me saying they did not have the dress and they returned the money to my paypal account (I always pay with paypal) No drama, I would love the dress, I was a little sad, but I got back my money, which is important. I will order another and I will tell you what happen.
Once again, I have a return to make, because the size chart is WAY off! I have contacted the customer service department twice to ask about returning my item, and have not heard back from them. It's been a week now.
I must say, the first time I had a return, they replied within 36 hours, giving me the return address (note to StyleWe: This should just be included) and once I emailed a picture of my return package, I received my refund within 3 days. This time is much worse. Perhaps, they're bombarded with returns.
Dear Customer,
We are sorry for the delay in processing your order, in order to avoid further delay, we did express shipping for your for free, according to DHL, it was delivered on Jan. 27. Let us know if you have further questions~
The quality of clothes was awsome. And a very good response from the seller... feeling wonderful... the hood was best having fine quality... really awsome.
Amazing experience with stylewe. Got it the most better place in e marketing. Recommended from my side.
It's really happy to hang out at Style we website, and the clothes are really fantastic. I am almost considering one of the red dress/coat for wedding. However, the delivery they use, DHL, does not leave the package if there is nobody at home. Customer must contact DHL directly. It is always an international package from China.
I am here for the first time since I wanted to buy a dress. But I really liked the two uniform. I was not such a good idea about the stylewe. Choice of dress, so without any negative thoughts for two dress made to order. Two dress came to me very soon. And just wanted to dress as quality was doubted. So I would encourage others to buy from here.
I decided to give Stylewe a try thank God it was one of the finest decisions I've made so far when it comes to online shopping! The customer service is great the delivery was on time, I was stunned by the quality of the clothing, great clothes for an astonishing price, Very happy and certainly returning customer.
I am very happy with my experience at Stylewe. I decided to give it a shot and order from them. And to my surprise everything was easy and well laid out, the dress was deliver quickly and it was a perfect fit.
I am in love with BLUE SKY Embroidery Satin Long Sleeved Top Dress I recently bought from Stylewe and the customer service is great too. The quality of the dress is perfect and for that price it’s a just too good.
The sizing bears no relationship to any European or American clothes I have ever bought! I'm trying to get instructions to return something and am getting nowhere -how do they stay in business? Also, invoice that came with clothes, showed half the price advertised and paid - sounds very fishy...
Dear Customer,
We have replied your return request already, pls have a check~
As for the size, we suggest you prefer the product details for the exact measurement.
As for the invoice price, it is the price DHL use for US Custom. The real price is what you paid for us. You can check every single item's price to confirm this.
I ordered ELENYUN Printed/Dyed Silk Blouse from stylewe and I am so much impressed with the quality of the dresses and price is reasonable. I am highly recommended to all to buy from it.
I ordered 2 jumpsuit early this month from Stylewe, they where so quick to response and deliver my order, so happy it was delivered to me as quick as i expected.
I ordered on Jan 9 and almost end of January and nothing. The DHL manifest says in route but all info ends on Jan 15. USPS says no record! Credit card charged no reply from CS other than canned responses. It's frustrating because clearly some people are getting their items. And are having great experiences.
Dear Customer,
Due to many packages piled up and strict custom check in this peak season, a few more time is needed for post office to handle.
I see your order is in KY now, it should arrive you soon. Hope for your understanding~
We have emailed you the tracking number also~
StyleWe is Fabulous! To purchase exquisite clothing at affordable pricing is a privilage for me. The material and construction of their varied apparel is superb and beyond my expectations. Though, there might be a slight delay in delivery, the addition to these Fashionable Jewels to my wardrobe is a delight. StyleWe has now become my premier
On-line "Place to Shop".
Oh my goodness! I placed an order from stylewe a week ago and received it the next week the items were every womens dream shear elegance and sophistication and style perfect fit smooth to the touch love it many kudos to these designers and website for there excellence i cant wait for the next great shopping experience.
From the business
StyleWe is an online fashion shopping platform featuring independent fashion designers. We are committed to providing shoppers with original, high quality, and exclusive fashion products from independent designers.
By working with cutting edge independent fashion designers from around the world, and combining them with our high quality production and digital marketing capabilities, we will turn the fashion designers’ dreams into reality by providing high fashion to customers worldwide.
Rather than just an online shopping store, we would like to create a community which will be shared by both designers and customers. The community will enable all parties to communicate, share ideas, and recognize each other. It would not only provide instant feedback for fashion designers when launching new concepts or products, but would also allow customers to share their shopping experiences and fashion dreams.
We bring together designers and fashion covering many different styles. We hope that every one of our customers will find their own unique and exclusive designer fashions at StyleWe.
We believe the fashion trend should not be controlled by the few, but rather be guided by the collective actions of every designer and fashion consumer. At StyleWe, our goal is to empower designers so that they no longer feel hidden behind the brand, but are able to proactively communicate directly with their customers throughout the entire fashion life cycle.
We believe fashion should be personal and diversified. Fashion designers should not cater exclusively to the rich and famous. We have dedicated ourselves to enabling talented fashion designers to build their own brands and achieve their dream. Together with our designers, we will deliver high quality designer fashions to everyone.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Similar businesses you may also like
See more Women's Clothing Businesses
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Gia,
We are really sorry that items are out of stock, we apologize for the inconvenience this caused you.
As we now have large amount of emails to deal, we may not response you in a very timely manner, but we will do our best to reply our customers ASAP.
As for the refund, as you opened a dispute with paypal, our financial dep. Is not able to issue you a partial refund, we want to refund you ASAP also...