StyleWe Reviews Summary
The company has garnered a mixed reputation, with several customers expressing dissatisfaction primarily due to significant delays in order processing and shipping, as well as issues with product quality and sizing discrepancies. Many reviews highlight a lack of reliable customer support, making it challenging for customers to resolve issues or return items. Conversely, some customers report positive experiences, appreciating the stylish designs and quality of certain products, along with responsive customer service when reached. Overall, while there are commendable aspects, the prevalent concerns suggest a need for improvement in operational efficiency and communication.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
I order most of my clothes online. After placing an order and not getting any shipping details I contacted STYLEWE by email to inquire about shipping confirmation only to be told that it wouldn't ship for 5-7 business days even after I paid for expedited shipping. The order was placed for the clothes to be used for a specific event. I even tried contacting them about changing to overnite shipping but they cannot be reached by phone and email response is very slow. Very frustrating.
My return order has begun. I appreciated Lanny's help (from customer service). I still feel the sizing should be thoroughly checked as clothes run small, but they are beautiful and original.
Dear Diana,
According to DHL, your order will be delivered on Feb. 1st. You can track your order at:
Http :// webtrack. Dhlglobalmail. Com/? Trackingnumber=HKAEY000043960%09&locale=en-US
We are sorry for the delay, due to holiday, it will take longer to ship, hope for your understanding.
Based on my experience, with stylewe I would recommend the website to anyone, because the shipping and delivery was really good, fast and reliable and the dresses are of good quality.
I purchased cloths from this site it fit nicely and are of good quality I love buying from it. If you are looking for good online shopping you must checkout stylewe.
I returned three dresses over 1 month ago and I have yet to receive a refund or a response from the company.
Dear gg G.
We are so sorry for the delay, as this purchase has past 60 days, it will be a little more complicate to process the refund, we have forwarded this request to our financial dep. Again, pls wait for a few more time patiently.
Next time, you can email us a return proof for fast refund.
I use this service first time. A quick service. I hope i will order next time here. Thanks
Hoodies are very unique and stylish. Very fast response. I like the service. Will use in future.
I have ordered 3 pents and 2 hoodies. I got my products in just 4 days. Very fast delivery and responsive support. Will definitely use in future.
Excellent site and still better than many online shopping websites i have visited. I am thankful to styleviews for such a wondrrful site. And it is user friendly as well. Thanks for your service
Its golorious but to much usable by everyone. Having complete functionalities and best quality of service. Overall it is the best
It's been almost a week. I ordered two dresses and they still haven't shipped. I contacted them about where my order was. I received an email that said my order 1M******* was still delayed. No answer on how much longer it would take. I then sent them another email saying I wanted a refund. I have received no response. I just want my money back. I hav never experienced anything like this from a company. DO NOT BUY FROM THEM! I don't know how any of these people actually received any products.
Dear Esther,
We are sorry for all the inconvenience. Our normal delivery time is 2-5 business days of preparing the orders and 7-10 business days of shipping (2 to 3 for express shipping).
I have cancelled one item for you and have already refunded you $88 for it. I have also arranged a refund of $14.36 for the express shipping fees. Pls wait for another 2 business days for a check.
Your another item was shipped and we have also emailed you the express shipping tracking number.
I ordered a dress last week but didn't receive any update on the delivery.
The web site only show "processing".
I sent email to the customer service for an update but received an email saying i ask for return.
And then i sent another couple emails and even facebook message but also no email.
My money has been deducted and seems it's a fake website.
http://www.scamadviser.com/check-website/stylewe.com
Dear AW.
I see your order was shipped out on Jan. 27, your tracking number is 1785398996, you can track it at www.dhl.com.
Pls allow 3-5 business days for express shipping.
The cloth quality looked so rough not even a bit like the elegant picture. I want to return but my order (1AO*******.) is not saved in my order. So I can not get return label. There is no customer assistant. Frustrating! I send four times email wanted to talk to some one gave them phone number but I got the same computer generated same reply:
Dear customer,
Kindly please log in our website to check your order account.
There is "Return/Exchange " button in the specific order. You need to click it and submit the request and you will get authorization from us.
We will reply you with US return address by email after then.
Thanks for your cooperation.
Best Regards,
Hailee
StyleWe
Dear Customer,
Pls be noted only this request has been submitted can enable us to issue you a refund later, so we asked you to submit this request first.
We have already did this for you and replied you our return address and return instructions, pls check your email box~
Why are you thieves?
I still have not received my order and no refund and I am now handed the case to my lawyer and they are ignoring my email AVOID these thieves!
Dear Customer,
We are still waiting for you order number for a check...
This was my second experience with Stylewe.com. But the first time I sat down to write something about them. I had to buy a dress for the first time here at the suggestion of my friend. The first experience was good because the second time I order from them. The second time I had to order multiple. But I was not thinking much about the order. Finally I got the dress well condition, which was very pretty. I'll be buying more and more from now on. Stylewe unique for clothing purchase.
I purchased a medium size dress from StyleWe but when I tried it on I found I needed a large instead. I requested an exchange but never received a return label. After a couple of weeks of no response, I now want a refund, but I am not getting an answer. Very poor customer service.
Jacquard Mini Dress, Order *******
Dear Richard,
We will issue you the refund within 3 business days.
This is a good daily updated site and also a quick response as expected.
I ordered from this website even after I read all the negative reviews on here. The clothes looked so great in the photos so I thought I'd take a chance. I received a part of my order 2 weeks later and everything was off. Too big, too small and poor quality especially the zippers. I emailed customer service for a return and sent 3 items i received via Fedex. I emailed customer service per the instruction with the tracking number of the shipment which arrived the next day. I received a response requesting the tracking number and order number which was provided in the prior email. I have still not heard back from Stylewe. They have refused to respond to emails and I had to open a Paypal claim. I would be returning the remaining items as well and filing a subsequent claim on Paypal to be refunded for those as well. DO NOT BUY FROM THIS SITE!
Dear Customer,
We are sorry you are not satisfied with your items. We'd love to help you with a refund.
Did you submit a return/exchange request online? We will refund you according to the request you submitted. By the way, if will be helpful if you can tell us the order number when you email us a return proof, so we can process your refund accurately.
This site is very good for shopping in my point of view... responsive help, quality stuff with unique products...
You must try for shopping on Stylewe.com for amazing deals this month.
From the business
StyleWe is an online fashion shopping platform featuring independent fashion designers. We are committed to providing shoppers with original, high quality, and exclusive fashion products from independent designers.
By working with cutting edge independent fashion designers from around the world, and combining them with our high quality production and digital marketing capabilities, we will turn the fashion designers’ dreams into reality by providing high fashion to customers worldwide.
Rather than just an online shopping store, we would like to create a community which will be shared by both designers and customers. The community will enable all parties to communicate, share ideas, and recognize each other. It would not only provide instant feedback for fashion designers when launching new concepts or products, but would also allow customers to share their shopping experiences and fashion dreams.
We bring together designers and fashion covering many different styles. We hope that every one of our customers will find their own unique and exclusive designer fashions at StyleWe.
We believe the fashion trend should not be controlled by the few, but rather be guided by the collective actions of every designer and fashion consumer. At StyleWe, our goal is to empower designers so that they no longer feel hidden behind the brand, but are able to proactively communicate directly with their customers throughout the entire fashion life cycle.
We believe fashion should be personal and diversified. Fashion designers should not cater exclusively to the rich and famous. We have dedicated ourselves to enabling talented fashion designers to build their own brands and achieve their dream. Together with our designers, we will deliver high quality designer fashions to everyone.
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Dear Mariah,
Our normal delivery time is 2-5 business days of preparing the orders and 7-10 business days of shipping (2 to 3 for express shipping).
Per your request, I have cancelled your first item, the other 2 were shipped out with tracking number 8490291073, pls track it at www.dhl.com