StyleWe Reviews Summary
The company has garnered a mixed reputation, with several customers expressing dissatisfaction primarily due to significant delays in order processing and shipping, as well as issues with product quality and sizing discrepancies. Many reviews highlight a lack of reliable customer support, making it challenging for customers to resolve issues or return items. Conversely, some customers report positive experiences, appreciating the stylish designs and quality of certain products, along with responsive customer service when reached. Overall, while there are commendable aspects, the prevalent concerns suggest a need for improvement in operational efficiency and communication.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
I purchased 2 dresses from Stylewe after reading about all the negative reviews. I was psychologically prepared that it will not come out as nice as the pictures. They arrived and they look only 80% like the pictures. The cutting and quality of material of the dresses are poor but I semi expected it because I buy for the design on the fabric of those dresses. Unfortunately, the color is off as well. One cardigan is supposed to be white and it comes out to be a yellowish beige. That will not match with the white dress that I want to wear with at all. My word of caution for consumers for the web site is: do not expect the color to be what it shows. Buy the item if it is a standalone one. If you want to match with something you have, it may not work.
Ordered a couple of cute items for great prices. I wear a 10-12, so ordered XL, assuming cheap stuff runs small. The XL is supposed to fit 12-14. Both items are a 6-8 at best.
Sorry for your unsatisfied.
Regarding size---Our items usually run one size smaller, so it will be better to choose bigger size. Every time when you click the size "S, M, L"etcit will show the corresponding detailed measurements for the specific size. Then you can check. You can also refer to the item Product Details to see the exact measurements first and choose the corresponding size (S, M, L, etc). The size guide is just a reference for all the items, which is not as accurate as the info of product details.
Items can be returned for any reasons within 30 days from the delivered date.
Kindly please log in the website and go to My Orders.
There is "Return/Exchange " button in the specific order. You need to click it to submit the request and you will get authorization from us. We will reply you with return address by email after then.
Pls log in the website via computer or mobile phone as the feature is not available on APP so far.
You can check the return policy here https://www.stylewe.com/information/information?information_id=9
Thanks for your cooperation.
The service provided by stylewe is outstanding. I just ordered a dress 10 days ago and i got it yesterday. First of all, the delivery speed was amazing. The second thing to be focused on is the quality of the fabric and cloth used and the style of the dress is keen and sleek. It's really amazing and fantastic, and i recommend it to all the ladies out there who want to feel more confident wearing an amazing brand.!
StyleWe.com sells some of the most beautiful dresses and attire you will ever see. The dress was received timely well constructed and fits perfectly. I looked amazing dress looked and felt amazing.
I love to order my clothes from style. Com. Best quality! Really like it. Size perfect.
I just ordered with StyleWe for the first time.The dress came quickly and is as nice as I had hoped it would be. I will definitely order from them again.
I have just got my desired dress within a very short time. The quality is very good. Their customer service seems to be very active too.
I ordered for two pants - Gray casual plain H-line cropped pants - and they fitted my girlfriend just fine. Nothing else to say. Goods came in 2 weeks after ordering just as they said it would. Fabric is good for the price I paid. Just think they should work on communicating better with clients. Asides that everything was fine
I have recently tried many similar websites. Unfortunately, it was difficult to find a trustworthy one! Most of the cases, the product was not the same as it was supposed to be. At last, one of my friends suggested me to try STYLEWE. I simply ordered for some Pants. All of them were exactly the same as described and the delivery was really quick. I am happy with StyleWe.
I was browsing through this online shopping website and found self spending lots of time on it. The website is very nicely formatted and it is easy to look through. I enjoyed looking through the many tops, pants, swimsuits, etc. I think that all items are very well priced and has a very superb quality. I loved the tempting sales as well.
On StyleWe, there are lots of clothing that are unique and can not be found in many other stores. For example, I was on the outerwear section and found myself contemplating whether I should get their "Floral Casual Long Sleeve Bomber Jacket" or not. I looked at many stores but could not find a bomber jacket like that, that is priced well and looks as beautiful.
The service is really good as well. They respond really quickly which is very assuring. I will surely love to buy clothing from this store and would recommend others to do so as well!
I liked most of the beautiful design of the dresses but unfortunately the sizes run pretty small. The service is fast and so far they respond on your concern on time, I hope that they will carry a bigger petite sizes. I will definitely will order more if I find a good one.
Good experience, easy shopping, lots of variety, good quality, and great customer service. They are fast and they are very supportive to the customer. I used them for like more than 5 times and found nothing negative. The price of dresses are also reasonable. I do shopping online a lot but mainly the problem about online shop is 90% of online store are late in delivery. But I found StyleWe are the fastest delivery online store. I will be purchasing from them againagain and again :)
I ordered a cocktail dress and a shirt. The dress was too small and had loose beads. The shirt didn't look right. I am having so much trouble trying to return them. I just want an address!
UPDATE: I received an email with a shipping label within 16 hours of submitting this review. I will update and perhaps change my rating when the company refunds my money.
Good day, I just sent the Return Authorization to you, pls have a check and return accordingly.
Looking for your feedback via emails soon.
We valued your business and we will try our best to help you resolve the problem.
We do hope you will have a better shopping experience with us in the future.
Thanks for your tolerance and patience with us to settle this matter.
Have a nice day
Best Regards,
The dress was beautiful, the color and the material better than how I imagine it, unfortunately it did not look good on me, I guess I chose the wrong stile. I am exchanging it for another one.
I brought a dress for my sister from this site I find most of the happy and quickly delivery from them and very helpful site for the customers really I very happy with this site. Dress was perfect delivery time also quick and fist always happy to use this site. Sure use again. Thank you!
I placed my first order and received the item today. The dress I ordered was pretty cute, and the quality of the stitching and fabric was good. However, the size was completely wrong. I ordered a medium, and it was much too small. I wear a size 4, and medium should have fit size 4 to size 6. It looked wrinkled and stretched, and I was extremely disappointed. Now I will have to pay to send the dress back, and a large may not fit either, in which case I will have to pay a second time to return the item. Their sizing is truly a problem, and the policy of the buyer paying to return or exchange something is unacceptable. I would be hesitant to purchase from this company again.
Sorry for your unsatisfied. Some of our items run one size smaller, so it will be better to choose bigger size. Every time when you click the size "S, M, L"etcit will show the corresponding detailed measurements for the specific size. Then you can check. You need to refer to the item Product Details to see the exact measurements first and choose the corresponding size (S, M, L, etc). The size guide is just a reference for all the items, which is not as accurate as the info of product details.
As I checked, you just ordered one item from us and asked for exchange. And you have return the item for exchange now. Kindly be noticed that according to our policy, customers will have to pay for the return shipping fees: https://www.stylewe.com/information/returns-and-exchanges
We've sent the Return Authorization to you, pls have a check and return accordingly.
We promise that we will try our best to help you settle this matter asap.
They ignored my request for a return, twice. What can I do to get their attention. I won't be shopping with them again.
As I checked, we got an email by you and asked for return the 2 items, but not provide us the details or submit the return request on our website.
Kindly please log in the website and go to My Orders. There is "Return/Exchange " button in the specific order. You need to click it to submit the request and you will get authorization from us. We will reply you with return address by email after then.
Pls log in the website via computer or mobile phone as the feature is not available on APP so far.
If you don't know how to do that, Could you please offer us a detail list and reasons of the return items? So that we can check and summit for you.
Looking forward to your reply.
I shopped 3 dresses online, and my order is deliverd in 2 days and article is same and also the size is perfect and everything is perfect.
I am really impressed by their product quality its the BEST, and also the prices are so economical I LOVE this company.The services provide for the
Shipment was THE BEST also, and also the best part is the shipment is free on every $60 shopping. I experienced many company's online service but this
Company's service is superb i am really in LOVE with this company.
I ordered my niece her Junior high school graduation dress. I did forget to give my nieces address and somehow I gave my New York address, I was able to communicate with the staff at STYLEWE, via email, they kept me well informed, that the dress would be delivered to Boston Massachusetts,
The dress arrived today, my niece loves her dress. Perfect size, excellent fit, outstanding material, and excellent color. Exactly what I saw on the Internet.
My niece stated" she shall be the most beautiful Junior high school graduate in American history" in her lovely dress. I do appreciate the staff at Stylewe.
With sincere gratitude,
Aunt Barbara
I emailed for a return within the time window due to a size difference and they pointed me to return system. In my opinion, this was "me filing for a return". Someone acknowledged and received my order so I thought I was good. When I actually did go into the system (which is terrible!), it was indeed past the 30 days so my return was denied.
I was speaking to a human CSR so I thought they would make an exception for being a couple days late, but was denied my return. I argued my case, but they stood firm denying everything. I told them how disappointed I was and would never shop here again - they didn't care.
Apparently the $200 they made from selling me their clothes was more valuable to them than their reputation or having a lifelong customer. STAY AWAY!.
Sorry for your unsatisfied.
I just sent the Return Authorization to you, pls have a check and return accordingly.
We promise you we will settle this matter at the best way we can.
If you run into any issues, feel free to drop us an email (services@stylewe.com)and we will get back to you ASAP.
From the business
StyleWe is an online fashion shopping platform featuring independent fashion designers. We are committed to providing shoppers with original, high quality, and exclusive fashion products from independent designers.
By working with cutting edge independent fashion designers from around the world, and combining them with our high quality production and digital marketing capabilities, we will turn the fashion designers’ dreams into reality by providing high fashion to customers worldwide.
Rather than just an online shopping store, we would like to create a community which will be shared by both designers and customers. The community will enable all parties to communicate, share ideas, and recognize each other. It would not only provide instant feedback for fashion designers when launching new concepts or products, but would also allow customers to share their shopping experiences and fashion dreams.
We bring together designers and fashion covering many different styles. We hope that every one of our customers will find their own unique and exclusive designer fashions at StyleWe.
We believe the fashion trend should not be controlled by the few, but rather be guided by the collective actions of every designer and fashion consumer. At StyleWe, our goal is to empower designers so that they no longer feel hidden behind the brand, but are able to proactively communicate directly with their customers throughout the entire fashion life cycle.
We believe fashion should be personal and diversified. Fashion designers should not cater exclusively to the rich and famous. We have dedicated ourselves to enabling talented fashion designers to build their own brands and achieve their dream. Together with our designers, we will deliver high quality designer fashions to everyone.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Sorry that you are not satisfied with the item(s).
Items can be returned for any reasons within 30 days from the delivered date.
Kindly please log in the website and go to My Orders.
There is "Return/Exchange " button in the specific order. You need to click it to submit the request and you will get authorization from us. We will reply you with return address by email after then.
Pls log in the website via computer or mobile phone as the feature is not available on APP so far.
You can check the return policy here https://www.stylewe.com/information/information?information_id=9
Thanks for your cooperation.
If you run into any issues, feel free to contact us at any time.