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The company has garnered a mixed reputation, with several customers expressing dissatisfaction primarily due to significant delays in order processing and shipping, as well as issues with product quality and sizing discrepancies. Many reviews highlight a lack of reliable customer support, making it challenging for customers to resolve issues or return items. Conversely, some customers report positive experiences, appreciating the stylish designs and quality of certain products, along with responsive customer service when reached. Overall, while there are commendable aspects, the prevalent concerns suggest a need for improvement in operational efficiency and communication.
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One of the best online purchases I have made this year. A great skirt, looks and fits just as described on the website. The order was easy, the price was very reasonable, and the delivery was fast and flawless.
I have brought quite a few clothes on this website and they have been excellent! Fast shipping and true to size. The clothes look exactly like the picture.
Poor fabric quality, wrong item description, where it says cotton/linen, they make it from pure polyester, photoshop, bad communication, unable to return. Don't buy anything there.
Pants I ordered too big. REfund item must be sent to China at huge expense. Option to get 15% refund!
I have been a long term customer of this company. At the beginning a couple of years ago their clothes were good quality and good sizing. However recently I have ordered from them about 10 different types pf clothes like scarfs, sweaters, dresses. They must have changed their suppliers because I received different clothes what was advertised on the pictures. Quality is horrible and do not represent at all clothes I received. I wanted to return them and I was quoted to ship them to China over 70.00 (I live in Canada). Its more then I ordered. Anyway buyer be aware. Customer service however is very responsive.
What you see on the website, does not even closely resemble what you get if you order something. And there is no way to speak to anyone live if you have problems with your order or merchandise. The quality of the clothing is so cheap and the stitching looks like someone just learned how to sew. I bought 5 items once and three of the items were literally defective and the other two were just cheap material with bad lines. That said, I wanted to ship everything back.
I tried calling but there is no live contact available and when you email they do not respond consistently. And when they finally respond to your email, they will not offer ANY refunds for defective products. They want to give you a partial store credit as if you would ever find anything that is wearable on that site. I tried to ship my products back and they wrote that they are based in China and it would cost more for me to send my defective product back, so they encourage me to take a store credit. Why would anyone have to pay for shipping if you products are defective? Two of my products were ripped at the seams and 1 of my products was a totally different product than I had ordered. And they want me to pay to send it back to China? I reached out to BBB to file a formal complaint after trying to contact the website over a dozen times regarding my defective products. All I can say, DO NOT BUY FROM STYLEWE.
Colors and fabrics look much better in pictures but actual products are cheaply made. Price is not right compared to other similar sites.
Do not buy from them they are not a reputable company. I ordered clothes from them, when they arrived they did not match the image or description made from poor poor quality. When I enquired about returning the products I was told that I had to return them to China at my own cost! I went to the post office and discovered the cost of returns was £78.00! The post man advised it was jut worth my while to return the clothes. I then read on the internet that they dispute the products were received. You only get a refund once the products were received by them but most the times they dispute this was received. So I complained again about the shoddy workmanship, poor quality materials and sent them images to which they didn't comment upon but refused to give me my refund. They offered a tiny amount. I came down from 100 % to 50 % which they refused and in the end had to accept their offer due to how long this was taking and the stress it was causing me at being cheated robbed! I started my complaint jan 23rd and Despite numerous emails I still haven't had my refund processed. Now they've stopped responding to my emails. The attached photographs are just a few examples.
I purchased a dress after falling in love with the picture of it in ads. I should have read reviews on this company BEFORE I made my purchase. I ordered the Sundress V Neck Daily Casual Stripes Midi Dress, but what I received was a disaster. It was no where close to looking like it did in the picture; the stitching looked like it had been sewn by someone who had just learned to work a sewing machine, the material was thin and cheap, the skirt portion was more pencil than A-line... just all around a terrible dress that was definitely not worth the pricetag. I would send it back, but after seeing other reviews it seems it would be a futile effort to do so
Buy a stylish and unique sweater. I ordered in ivory color and was worried it would be too white but wanted it to match the lace. Turns out ivory is the perfect color, I am so excited to wear it!
I only buy the perfect clothes, on this website I found what I was looking for a tight dress and a long one. The shipment comes very well packed and adapts perfectly to my body. At the moment I have washed one of the dresses and it has no loss of color, although I recommend not washing it with hot water. They are comfortable and pleasant to the touch.
I just received my first order from this online boutique a few days ago and I am very satisfied with my purchase, so much so that today I ordered more clothes here!
I really love ordering from this website. The clothes are of great quality and the shipment is always punctual.
A pretty splendid online clothing store, they are also friendly and quick to answer questions by email, shipments take time normally in these cases, the rest is excellent.
I am happy with my experience with this clothing website, they have good service, they send my order well packaged, the clothes were of good quality and the accessories are good and carefully packaged.
All the things I mentioned about my order at this boutique are spot on, the quality of the clothing was unprecedented! My first request in this boutique on the internet and it will not be the last.
Finding the dress in this online clothing store was very simple and even buying it was easier. Shipping was pretty fast too.
I ordered some fabulous boots online here, I ordered them one size larger. There was no problem, the response time of my email was in place, just like the delivery.
Being an office lady can be really boring, but women like me can only take this as another fashion opportunity. I can buy work clothes online on this website, I love their designs.
Answer: Their styles are beautiful and quality seems excellent. It was the sizing we had trouble with. They have a size chart with measurements, but the item I ordered was several inches smaller than the measurements given in the size chart. Also, when I wrote (twice) them regarding return of the item, I never received a response. After several weeks, I had to turn it over to PayPal to return the item and received be a refund. I've been afraid to order from them some nice. Also, the item took 3 weeks from date of f order to arrive.
Answer: The initial package arrived in about 3 weeks but was the wrong size, much smaller than described. It was very difficult to get a reply from them about the exchange. I had to file several official complaints in a few sites before I heard back from them, and then I waited a long time to get the cost in a larger size. I do not recommend this company and will not order from them again. I also believe than many of the reviews posted here are fake ones set up by the company. Read them carefully and you'll see what I mean.
Answer: My two pieces were crazy, too long, too small in shoulder And bust, And sleeves were way too tight- Better stay away- not worth the hazel. The garmets are nothing like the images!
Answer: I won't use them ever. I ordered a medium 8-10, I usually wear a 4-6 or junior 5/7 the dress was so small it would've fit a 10 year old girl. Then there was no way to contact them. My order didn't show on my account etc. total nightmare until I put a bad review on SiteJabber then I heard from them I sent it back and got a refund. Beware.
Answer: Unless you are built like a 10 year old girl - methinks you will be frustrated.
Answer: I ordered 3 items. I'm normally an 8 M so ordered L. 2 items fit great 1 was too small. I ordered an XL & it still didn't fit. They will exchange or refund but could make it a lot more obvious how to return but otherwise I'm very happy with my purchases. I believe the different designers have different sizes. I believe this site is more like a mall with different shops, not one store. People shouldnt get so angry about not using American sizes. American sizing is larger than any where in the world. Even in American sewing patterns I'm a 14 that gives you an idea of how off American clothes are
Answer: Sizes are way off. Trust me: this is not the way to shop.
Answer: They produce some good dresses; some have defects. Terrible customer service. No phone. Won't tell where to return clothing. Won't pay. No action on exchanges. Losing so much repeat business they will be out of business. PATHETIC "Customer Service." They don't help people; they put them off!
Answer: I have give up on STYLEWE they are pull of it. You can only fool me once. I believe that 95% of the people that buy from stylewe are very dissatisfied and the other 5% are lies just to pull you in just like someone fishing. Mr Larry. S the representative for stylewe (liar). It is up to you you make the choice its your money Spend it wisely, use your head. These people are out of the country over seas. I hope this helps Ms. Katharine. E and anyone else, look BUT don't touch. :)
Answer: Answer to question from Andrea. Andrea, please stay away from Stylewe. The company is a scam. I bought two dresses and I was only reimbursed because I paid through Paypal and Paypal got me my refunds. The merchandise is horrible, at least what I received. Stay away. Do not waste your money with this company.
StyleWe is an online fashion shopping platform featuring independent fashion designers. We are committed to providing shoppers with original, high quality, and exclusive fashion products from independent designers.
By working with cutting edge independent fashion designers from around the world, and combining them with our high quality production and digital marketing capabilities, we will turn the fashion designers’ dreams into reality by providing high fashion to customers worldwide.
Rather than just an online shopping store, we would like to create a community which will be shared by both designers and customers. The community will enable all parties to communicate, share ideas, and recognize each other. It would not only provide instant feedback for fashion designers when launching new concepts or products, but would also allow customers to share their shopping experiences and fashion dreams.
We bring together designers and fashion covering many different styles. We hope t...