On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
StudentUniverse Reviews Summary
StudentUniverse generally enjoys a positive reputation for providing affordable travel options, particularly for students and young travelers. Customers frequently commend the competitive pricing and ease of booking, often highlighting significant savings on flights. However, the company faces notable criticism regarding its customer service, particularly during high-demand promotions, where long wait times and difficulties in reaching support representatives are common concerns. Issues with confirmation and communication further detract from the overall experience. While customers appreciate the value offered, enhancing customer service responsiveness could significantly improve satisfaction levels.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Very easy to use, with very good deals that you can't find anywhere else. However, would be nice to be able to pay in other currencies!
Booking was fast and accurate I was looking for a one way trip back and they had a great offer
Thank you. This has been a seamless experience and I appreciate it.
The website was user friendly. I don't like paying for seat fees when I book business class but your fare was quite a bit lower than others. I didn't like the fact that "premium economy" and "business class" fares were not clearly shown.
Great experience easy and straight forward. Will use it again
It was great and now I get to go to Serbia on a lay over. 👍👍👍👍👍👍 🐎🐎🐎🐎🐎
Love the student pricing that helped me to travel with ease to my study abroad destination.
Easy to book, good price comparison and value for money thankyou
Booking was easy and airfare was was at a decent price
The experience was definitely amazing and easy to follow
Competitive price and fast response/assistance from the student universe team
Surprised at the prices and options. It's been helpful as we're on a budget. Thanks!
I tried making a booking through other sites but most wouldn't take my card while giving me the best price. This site had both
From the business
StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members