business logo of ScholarTrip

ScholarTrip

Overview

ScholarTrip has a rating of 4.1 stars from 95 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ScholarTrip most frequently mention customer service and great experience. ScholarTrip ranks 26th among Plane Tickets sites.

service
10
value
6
shipping
2
returns
2
quality
7
This company responds to reviews on average within 1 day

Instant Feedback

595 reviews
How would you rate ScholarTrip?
grey star
grey star
grey star
grey star
grey star
Michigan
1 review
0 helpful votes
Follow Paul M.
Unfollow Paul M.
Send Message
Share Review
Report Review

Site is great, lots of deals for students and young adults, but I swear flights disappear, and are put back, sometimes more expensive, making extremely difficult to buy a flight and coordinate with others, even flights months away. In fact, I saw a flight through Icelandic air I wanted to get, but I was told there was a problem and I couldn't purchase it. I was then emailed that the flight was booked up which makes sense. I checked the next day and the flight was still there and 200 dollars more, and not available for round trips only one ways! Same flight number that I remember as well. Your flights disappear and reappear regardless of how many people are on the flight. If you didn't offer amazing deals I would go down to 2 or even 1 star. Overall great deals but a nightmare to coordinate and purchase flights.

Date of experience: March 27, 2025
Oregon
1 review
0 helpful votes
Follow Marcelino B.
Unfollow Marcelino B.
Send Message
Share Review
Report Review

Very lite but powerful website, easy to use and clear, I hope to share your site with others, thanks

Date of experience: March 24, 2025
Alaska
1 review
0 helpful votes
Follow Reuel A.
Unfollow Reuel A.
Send Message
Share Review
Report Review

Booking is perhaps among the simplest, as in not complicated. Verification process is a bit tedious, but that's a good thing because I don't want my information to be compromised.

Date of experience: January 31, 2025
New Jersey
1 review
0 helpful votes
Follow Rachel W.
Unfollow Rachel W.
Send Message
Share Review
Report Review

Lots of confusion with verification process and delay in doing so. Customer service is friendly. Rico is extremely helpful with timely replies.

Date of experience: January 20, 2025
Customer S. ScholarTrip Rep
3 months ago

Dear Rachel,

Thank you for sharing your feedback with us. We're genuinely sorry to hear that your experience did not meet your expectations. We strive to provide the best service and quality, and it seems we fell short in this instance. Your comments are invaluable to us, and we will be reviewing them carefully to ensure we improve in the future.

If you would like to discuss this matter further or provide more details, please feel free to reach out to us directly at +855-452-0371. We truly appreciate your feedback and hope to have the opportunity to serve you better in the future.

Sincerely,
Scholatrip Team

Ohio
1 review
0 helpful votes
Follow Sara Q.
Unfollow Sara Q.
Send Message
Share Review
Report Review

The promotion was worth it but takes a long time; I...
December 14, 2024
Updated review

The promotion was worth it but takes a long time; I recommend you email them when you have a question, the chat does not work.

Date of experience: December 4, 2024

Takes a long time and not effective
December 12, 2024
Previous review

Takes a long time and not effective.

Date of experience: December 2, 2024
California
1 review
0 helpful votes
Follow David P.
Unfollow David P.
Send Message
Share Review
Report Review

This was the first time I booked my flights with scholarTrip
October 15, 2024
Updated review

This was the first time I booked my flights with scholarTrip. My overall booking experience I've felt their booking process looked secured and professional to me. I'll certainly go back to book with them in the future trips.

Date of experience: October 5, 2024

Secure and professional!
October 13, 2024
Previous review

Secure and professional!

Date of experience: October 3, 2024
Indiana
1 review
0 helpful votes
Follow Barron M.
Unfollow Barron M.
Send Message
Share Review
Report Review

Some delay in processing, but my registration was ultimately...
July 21, 2024
Updated review

Some delay in processing, but my registration was ultimately processed correctly. There were apparently no options for seat type (economy, premium economy/business, etc), number of bags, or even to select a seat so the assumption is that you will be flying on a budget. The confirmation e-mail DOES include the airline's confirmation number so you can set your seat on the airline's system directly.

Date of experience: July 11, 2024

I booked my flight a couple hours ago but for some...
July 21, 2024
Previous review

I booked my flight a couple hours ago but for some reason my reservation is still listed as 'pending'. When can I expect to receive my ticket confirmation from the airlines? When can I select my seats? Why is none of this part of the booking process? Why does the chat window refuse to load?

Date of experience: July 11, 2024
Georgia
1 review
0 helpful votes
Follow Justin R.
Unfollow Justin R.
Send Message
Share Review
Report Review

Flights and promo codes that reflect available, aren't always available. After 3 attempts, I was finally able to secure a reservation. But this time, the promo code would not work. Support was no help as they state the code was for limited redemption even though the terms listed on website do not mention it.

Date of experience: January 29, 2024
Nevada
1 review
0 helpful votes
Follow Lawrence H.
Unfollow Lawrence H.
Send Message
Share Review
Report Review

HAD TO WORK THRU THE PROCESS, GOOD CUSTOMER SERVICE,...
November 26, 2024
Updated review

HAD TO WORK THRU THE PROCESS, GOOD CUSTOMER SERVICE, HAD TO CALL TO GET MY FLIGHT LISTED ON AIRLINES WEB SITE. Good price!

Date of experience: November 16, 2024

Good price!
November 25, 2024
Previous review

Good price!

Date of experience: November 15, 2024
Ohio
1 review
0 helpful votes
Follow Isabella Z.
Unfollow Isabella Z.
Send Message
Share Review
Report Review

I'm shocked by how cheap flights can be
January 24, 2024

I'm shocked by how cheap flights can be. It was also super easy to upgrade and book my flight. Took me less than 5 minutes. Then, it took about 2 hours for my booking to be confirmed. I was nervous that the site wasn't legit, but I received my confirmation code for my Delta flights in the booking confirmation, and put that code into Delta, and I am booked!

Date of experience: January 24, 2024
Colorado
1 review
0 helpful votes
Follow Fred E.
Unfollow Fred E.
Send Message
Share Review
Report Review

Absolutely the worst
December 26, 2023

I got to the airport a little before 6am for the 8am flight I'd booked through ScholarTrip, only to discover that it's really a 6am flight, even though ScholarTrip told me 8:00am. Mulan with ScholarTrip was so amazingly *bad* and unhelpful, to the point where the gate agents were openly disturbed by her inability to do anything. I spent 5 hours repeatedly talking with Mulan by phone, and the result was that I was given no option but to re-book the flight for the next day, wasting a day of my life. I was left to either spend 24 hours sleeping on the floor, or to go get a hotel room at my expense (they refused to help). I don't understand all the happy reviews on this website -- are they fake? ScholarTrip is *horrible*. Never again!

ScholarTrip attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 30, 2023
Georgia
1 review
0 helpful votes
Follow Neeraj K.
Unfollow Neeraj K.
Send Message
Share Review
Report Review

WORST EVER EXPERIENCE
December 18, 2022

Refer to attachments

This is what my experience is. I had a cancel my flight ticket. Initially told out of 2200 $ ticket for 2 person, they will refund 1600$ and then said more 280$ per person i.e. 560$ extra and now saying in one transaction bank will charge for 2 person more 33$. This is bull$#*!. It has been more than 3 weeks, I haven't received my money. They are saying bank takes time to refund whereas bank only takes max of 2 days.

This is a fraud. Beware

ScholarTrip attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 18, 2022
Delaware
1 review
0 helpful votes
Follow Madison L.
Unfollow Madison L.
Send Message
Share Review
Report Review

I really like that the chat is powered by a live agent. I am also awaiting my scholarship funds to be disbursed for my study abroad experience so being able to book my flight today at no fee was very helpful. Thank you.

Date of experience: May 9, 2023
Virginia
1 review
0 helpful votes
Follow Kaitlyn W.
Unfollow Kaitlyn W.
Send Message
Share Review
Report Review

It would not let me book at first then I had to pay...
June 24, 2023
Updated review

It would not let me book at first then I had to pay an additional $65 dollars after buying my tickets because the price went up before they finished confirming it. I paid to upgrade from basic economy to regular economy solely so that I would have a carry on bag for my flights and once I finally got my tickets when I opened them up they have no carry on bag. There has been so much back and forth and BS i should have gone with a different company!

Date of experience: May 25, 2023

It would not let me book yesterday i paid extra for...
June 22, 2023
Previous review

It would not let me book yesterday i paid extra for a carry on and then the ticket said no carry on

Date of experience: May 23, 2023
Canada
1 review
0 helpful votes
Follow Sydney X.
Unfollow Sydney X.
Send Message
Share Review
Report Review

Continuously, the flights I keep trying to book result...
July 29, 2023
Updated review

Continuously, the flights I keep trying to book result in a transaction cancellation. For once, it would be great if the booking could go through instead of keeping being kept on the edge of my seat, waiting for a successful confirmation email response. I had to try to book my flight 4 times.

Date of experience: June 29, 2023

Continuously, the flights I keep trying to book result...
July 27, 2023
Previous review

Continuously, the flights I keep trying to book result in a transaction cancellation. For once, it would be great if the booking could go through instead of keeping being kept on the edge of my seat, waiting for a successful confirmation email response.

Date of experience: June 27, 2023
1 review
0 helpful votes
Follow Ivonne K.
Unfollow Ivonne K.
Send Message
Share Review
Report Review

Excellent website for students and professors It is easy to find good prices and deals. I would like the prices could be cheaper than the ones you have now. As students, we have a lot of expenses. Even though I am a professor I am a student too. I am taking my master's in Salamanca, Spain. In order to graduate I require to travel there for my last module and for my graduation.

Date of experience: March 22, 2023
Texas
1 review
0 helpful votes
Follow Keith I.
Unfollow Keith I.
Send Message
Share Review
Report Review

Your Ellie chatbot is useless
December 7, 2022
Updated review

Your Ellie chatbot is useless. I asked for help. No response for over 5 minutes. You shouldn't use a useless chatbot. They followed up after maybe half an hour with a phone call and addressed the issue.

Date of experience: November 7, 2022

Your Ellie chatbot is useless
December 6, 2022
Previous review

Your Ellie chatbot is useless. I asked for help. No response for over 5 minutes. You shouldn't use a useless chatbot.

Date of experience: November 6, 2022
Florida
2 reviews
0 helpful votes
Follow Kim A.
Unfollow Kim A.
Send Message
Share Review
Report Review

Booking is easy
June 12, 2023

Booking is easy. I have received my confirmation email. I will have to get the tickets at the airport, as stated in the confirmation. Not sure why since I am going from Tampa in the US to US Virgin Islands.

Date of experience: June 12, 2023
Pakistan
1 review
1 helpful vote
Follow Ammar M.
Unfollow Ammar M.
Send Message
Share Review
Report Review

Ticket booked
August 4, 2022

Ticket booked. It was hard to get my ticket as scholar trip cancelled my first booking that I had and I had to book another one with higher prices. This one is confirmed and It better not get cancelled.

ScholarTrip attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 5, 2022
Romania
1 review
0 helpful votes
Follow Alexandru A.
Unfollow Alexandru A.
Send Message
Share Review
Report Review

I bought 2 tickets and missed somehow adding checked baggage. I contacted the support to help me with the request of adding some baggage and they sent me to the airline. The airline sent me to the flight operator. The flight operator sent me to the airline.
I started a thread with ScholarTrip this morning and until 9 PM I do not have a clear answer.
I bought the tickets from ScholarTrip and they should contact whoever they need to contact to help me.
Really disappointed.

Date of experience: May 31, 2023