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StudentUniverse Reviews Summary
StudentUniverse generally enjoys a positive reputation for providing affordable travel options, particularly for students and young travelers. Customers frequently commend the competitive pricing and ease of booking, often highlighting significant savings on flights. However, the company faces notable criticism regarding its customer service, particularly during high-demand promotions, where long wait times and difficulties in reaching support representatives are common concerns. Issues with confirmation and communication further detract from the overall experience. While customers appreciate the value offered, enhancing customer service responsiveness could significantly improve satisfaction levels.
This summary is generated by AI, based on text from customer reviews
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A good experience overall, will definitely use it future too
This was really easy and simple. It helped me so much. The accessibility was amazing
Booking my one way flight through StudentUniverse was quick and easy. Received confirmation within a day. Will definitely continue to use this service for my future flights
I found it cheaper than other websites.good for student. You can find local too.
The travel insurance information could be more clearly explained.
It was nice and easy to make the booking. It was also very helpful with the website
It was smooth and I got the confirmation shortly after. It has all the needed information
It is is easy to find flights with good offers. I always use this as it makes my life easier.
My experience was relatively quick and easy! I enjoyed booking through you.
Easy and quite effective with great pricing. Second time using StudentUniverse.
Student universe made my round trip flight booking easy and fast. I'm now equipped and ready to fly with no worries about lost luggage and at the cheapest price around! Great service and definitely would recommend!
Booking was simple and convenient. Prices were very good especially for international flights
The flight tickets are really affordable but there is an issue with the baggage allowance for a student is not that great so take care of it and get it sorted.
Thank you
The choosing of flights can be slightly confusing. Overall, good experience.
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I booked a flight last night that has a significant price drop. StudentUniverse was able to give me a refund in difference (with a booking change fee of $50) Very professional
From the business
StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members