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StudentUniverse generally enjoys a positive reputation for providing affordable travel options, particularly for students and young travelers. Customers frequently commend the competitive pricing and ease of booking, often highlighting significant savings on flights. However, the company faces notable criticism regarding its customer service, particularly during high-demand promotions, where long wait times and difficulties in reaching support representatives are common concerns. Issues with confirmation and communication further detract from the overall experience. While customers appreciate the value offered, enhancing customer service responsiveness could significantly improve satisfaction levels.
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Good experience, easy ui and helpful information on the website
Good & cheap. In Future before booking any ticket I will check the offer from Student Universe.
Pleasantly surprised that the US Site, even with conversation rates, had a much cheaper price than all alternatives. Communication was quick, flight confirmation was sent within 2 days. Just wish communication was better with the bank since I was charged but instantly debited back which stayed that way for 3 days.
StudentUniverse verifies your student status by having you login to your student portal, and this gives you access to heavily discounted plane tickets. The verification takes a couple minutes, and it's well worth it.
Good but so many add on's that increases the price. First time booking with student universe.
There isn't any other site offering better discount than StudentUniverse does! Best ever!
My experience is good and my friends & family members to choose Frontier Airline in future.
I bought the flight ticket at last second and i was waiting for the 6 digits for the flight
I received my ticked information with ease, and didn't experience any difficulties
It was an easy experience booking my flight— I found it through SkyScanner and was able to book from there. Received my confirmation the next day.
StudentUniverse is so easy and helpful! I lost my booking confirmation email, and they sent it again within a few hours of reaching out to the help center.
Currently, only USD and CNY has been used, but I hope more currency would be added in order to see the price easier (e.g. EUR, JPY, etc.).
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Answer: Anyone can book a flight with us, but we do have exclusive discounts just for students. Just verify your student status and you can unlock our best pricing!
Answer: Hi Kathy, anyone above legal age can book flights and hotels on StudentUniverse (web & app). Verified student members get access to all fare types, while others will be able to search and book the corresponding fares, such as youth, adults, faculties, and even guests.
Answer: Hi Roscoe, we have offices located in the US, the UK, Canada, and Australia. You can also visit our websites based on your location and currency preference. If you need assistance regarding your booking, feel free to contact our customer service. Thanks!
Answer: Hi, please contact our customer service for more info regarding upgrades. Thanks!
StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.