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StudentUniverse

Overview

StudentUniverse has a rating of 4 stars from 5,438 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StudentUniverse most frequently mention good experience, customer service and easy process. StudentUniverse ranks 1st among Student Travel sites.

service
109
value
106
shipping
59
returns
75
quality
93
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7,001 reviews
How would you rate StudentUniverse?
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Bahamas
1 review
0 helpful votes
Follow Anya M.
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Purchasing made easy
September 16, 2018

Booking my ticket was quick and easy. The price was not bad either for how late i purchased it. I wished i had known about this site when i first enrolled in college. I would recommend student to this site.

Date of experience: September 16, 2018
Canada
1 review
0 helpful votes
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Good
September 17, 2024

Good for my experience. I'll travel for Newyork with best price.
It's cheaper

Date of experience: September 7, 2024
California
1 review
0 helpful votes
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Efficiency and cheaper
September 17, 2024

It's very quick to get my confirmation and easy to find cheaper flight

Date of experience: September 7, 2024
Georgia
1 review
0 helpful votes
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Good experience
June 5, 2023

I had a good experience booking on Student Universe. I was able to book a ticket with a good itinerary and price that is less than 2 weeks away. I also got to use some coupon. I highly recommend StudentUniverse.

Date of experience: June 5, 2023
Texas
1 review
0 helpful votes
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Made something complicated easy
May 24, 2023

I had to book flights that required some complicated layovers and booking from different sites. Student Universe made the whole process so easy by combining all the flights and putting all the tickets into one streamlined ticket! I would definitely purchase from this site again!

Date of experience: May 24, 2023
Taylor T. StudentUniverse Rep
over a year old

Thanks for the kind review! Feel free to let us know if you have any questions. Have a great trip!

Colorado
1 review
0 helpful votes
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Helping me get approved
November 29, 2022

I had various people asking for validation information, but it was finally accepted, after many uploads. I learned I should've set up my account through my school email, so totally my fault with confusion!

Date of experience: November 29, 2022
California
1 review
0 helpful votes
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Good
June 20, 2024

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Date of experience: June 10, 2024
Washington
1 review
0 helpful votes
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Great price and easy to navigate
February 9, 2024

I found the cheapest price compared to all other sites. Student Universe was easy to navigate and I received my flight confirmation promptly. I will go here first in the future to make all of my travel plans.

Date of experience: February 9, 2024
Taylor T. StudentUniverse Rep
over a year old

Thanks for the kind review! Feel free to let us know if you have any questions. Don‘t forget to subscribe to our emails for more travel discounts. Have a great trip!

California
1 review
0 helpful votes
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Great prices and availability
September 19, 2024

I was able to find a flight and seat within the date and period that I needed to return.

Date of experience: September 8, 2024
New Jersey
1 review
3 helpful votes
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A Scammy Company
October 15, 2019

This one star is only for good customer service. I order two flight tickets from the company yesterday and found that the numbers in my bank statement didn't add up right. I had surcharges which were not showing on the original invoices after my purchase. I call the customer service and one representative patiently went through the verification process with me and confirmed the surcharges were true. However, after I ordered a complete refund, the confirmation emails I received were STILL showing inconsistencies with LESSER money being refunded to my account. This difference is even greater than the surchatges! I absolutely DO NOT recommend you guys to purchase tickets from this website. Why am I fell like I've been tricked by this company.

Date of experience: October 15, 2019
Rachel B. StudentUniverse Rep
over a year old

Hi Anna, We're really sorry to hear about this and we'd love to fix it and make it right! Can you DM us your StudentUniverse reservation number or invoice number so we can look into what happened? Sometimes the reason why the surcharges are applicable is because you've paid in a different currency—all of our flights are charged in USD. If that's not the case here, though, we'd love to look into why this happened and make it right. Let us know!

Virginia
1 review
0 helpful votes
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Great platform!
July 20, 2024

I found quite competitive prices.
Best platform with the cheapest price amongst all the platforms i searched.
Thank you, studentuniverse!

Date of experience: July 10, 2024
Spain
1 review
0 helpful votes
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Flight- Amazing!
August 16, 2024

Very good experience. The website allowed me to get a deal as a student which is very appreciated.

Date of experience: August 6, 2024
Minnesota
1 review
0 helpful votes
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Easy, reliable, and useful.
January 20, 2023

I got my flight for cheap. It was easy and I was able to look at a bunch of different options. They had a bunch of big airline companies that you know and trust, and I was able to see my exact route and any stops I would potentially have to make. Lastly as I said it was much cheaper than anywhere else when looking at flights.

Date of experience: January 20, 2023
Spain
1 review
0 helpful votes
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Great deals and REAL people
August 16, 2024

I got such a good deal and was able to talk to a real human on the phone when I had questions!

Date of experience: August 6, 2024
Arkansas
1 review
0 helpful votes
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Great site
August 8, 2024

Always trust this site- give great prices and are the most useful site for students to use.

Date of experience: July 29, 2024
India
1 review
0 helpful votes
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It was good
August 17, 2024

Seamless experience, good discounts and the service was also good

Date of experience: August 7, 2024
Nebraska
1 review
0 helpful votes
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My son used SU uneventfully when he was in college a few years ago, so I wasn't hesitant to go to them again today when we needed to buy a one way ticket for our daughter's study abroad trip. Her professors and some other students are on a particular flight; when we checked directly with that airline, a one-way ticket from DFW to Madrid was sitting at $1476! Student Universe had the exact same non-stop flight on the same airline for $648! Say what?! Since it's a direct flight and her date to fly is non-negotiable (not planning any changes or cancellations anyway), it seemed like a no-brainer. As long as she gets on the flight, I'll bump that rating to 5 stars!

Date of experience: February 9, 2019
New York
1 review
1 helpful vote
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Good prices -- even great prices if you are *******% sure that the will be no changes.
Alas, the hoops to go through when a legitimate cancellation happened due to a medical emergency were childish and unprofessional. Had I not "been on the case," I doubt the refund would have come. The backing and forthing between Student Universe and the actual airline was tedious to put it nicely. So, yes, fine for basic booking but HOEP nothing happens to need a change for whatever, human and real reason.

Date of experience: September 13, 2018
Georgia
1 review
0 helpful votes
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First time booking with StudentUniverse
April 13, 2024

Since this is my first time booking my flights tickets via SU, I found everything well. Though, I did choose for travel protection which I don't usually do if I'm booking my own flights. Just added risk proctoring while booking tickets from a 3rd party site.

Date of experience: April 3, 2024
California
1 review
4 helpful votes
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I was nervous at first booking with Student Universe, mainly because they don't exactly have the best reviews. But I saw that the poor reviews were mainly for people who weren't able to change their flights or get a refund, even in emergency situations. Since I wasn't planning on changing my dates or flights, I went for it, and everything worked out perfectly. I flew to Dublin for about $200 cheaper than any of the other booking companies. I'd definitely book with them again. Thanks Student Universe!

Date of experience: August 16, 2018