StudentUniverse has a rating of 4 stars from 5,438 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StudentUniverse most frequently mention good experience, customer service and easy process. StudentUniverse ranks 1st among Student Travel sites.
Booking my ticket was quick and easy. The price was not bad either for how late i purchased it. I wished i had known about this site when i first enrolled in college. I would recommend student to this site.
It's very quick to get my confirmation and easy to find cheaper flight
I had a good experience booking on Student Universe. I was able to book a ticket with a good itinerary and price that is less than 2 weeks away. I also got to use some coupon. I highly recommend StudentUniverse.
I had to book flights that required some complicated layovers and booking from different sites. Student Universe made the whole process so easy by combining all the flights and putting all the tickets into one streamlined ticket! I would definitely purchase from this site again!
I had various people asking for validation information, but it was finally accepted, after many uploads. I learned I should've set up my account through my school email, so totally my fault with confusion!
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I found the cheapest price compared to all other sites. Student Universe was easy to navigate and I received my flight confirmation promptly. I will go here first in the future to make all of my travel plans.
Thanks for the kind review! Feel free to let us know if you have any questions. Don‘t forget to subscribe to our emails for more travel discounts. Have a great trip!
I was able to find a flight and seat within the date and period that I needed to return.
This one star is only for good customer service. I order two flight tickets from the company yesterday and found that the numbers in my bank statement didn't add up right. I had surcharges which were not showing on the original invoices after my purchase. I call the customer service and one representative patiently went through the verification process with me and confirmed the surcharges were true. However, after I ordered a complete refund, the confirmation emails I received were STILL showing inconsistencies with LESSER money being refunded to my account. This difference is even greater than the surchatges! I absolutely DO NOT recommend you guys to purchase tickets from this website. Why am I fell like I've been tricked by this company.
Hi Anna, We're really sorry to hear about this and we'd love to fix it and make it right! Can you DM us your StudentUniverse reservation number or invoice number so we can look into what happened? Sometimes the reason why the surcharges are applicable is because you've paid in a different currency—all of our flights are charged in USD. If that's not the case here, though, we'd love to look into why this happened and make it right. Let us know!
I found quite competitive prices.
Best platform with the cheapest price amongst all the platforms i searched.
Thank you, studentuniverse!
Very good experience. The website allowed me to get a deal as a student which is very appreciated.
I got my flight for cheap. It was easy and I was able to look at a bunch of different options. They had a bunch of big airline companies that you know and trust, and I was able to see my exact route and any stops I would potentially have to make. Lastly as I said it was much cheaper than anywhere else when looking at flights.
I got such a good deal and was able to talk to a real human on the phone when I had questions!
Always trust this site- give great prices and are the most useful site for students to use.
Seamless experience, good discounts and the service was also good
My son used SU uneventfully when he was in college a few years ago, so I wasn't hesitant to go to them again today when we needed to buy a one way ticket for our daughter's study abroad trip. Her professors and some other students are on a particular flight; when we checked directly with that airline, a one-way ticket from DFW to Madrid was sitting at $1476! Student Universe had the exact same non-stop flight on the same airline for $648! Say what?! Since it's a direct flight and her date to fly is non-negotiable (not planning any changes or cancellations anyway), it seemed like a no-brainer. As long as she gets on the flight, I'll bump that rating to 5 stars!
Good prices -- even great prices if you are *******% sure that the will be no changes.
Alas, the hoops to go through when a legitimate cancellation happened due to a medical emergency were childish and unprofessional. Had I not "been on the case," I doubt the refund would have come. The backing and forthing between Student Universe and the actual airline was tedious to put it nicely. So, yes, fine for basic booking but HOEP nothing happens to need a change for whatever, human and real reason.
Since this is my first time booking my flights tickets via SU, I found everything well. Though, I did choose for travel protection which I don't usually do if I'm booking my own flights. Just added risk proctoring while booking tickets from a 3rd party site.
I was nervous at first booking with Student Universe, mainly because they don't exactly have the best reviews. But I saw that the poor reviews were mainly for people who weren't able to change their flights or get a refund, even in emergency situations. Since I wasn't planning on changing my dates or flights, I went for it, and everything worked out perfectly. I flew to Dublin for about $200 cheaper than any of the other booking companies. I'd definitely book with them again. Thanks Student Universe!
Answer: Anyone can book a flight with us, but we do have exclusive discounts just for students. Just verify your student status and you can unlock our best pricing!
Answer: Hi Kathy, anyone above legal age can book flights and hotels on StudentUniverse (web & app). Verified student members get access to all fare types, while others will be able to search and book the corresponding fares, such as youth, adults, faculties, and even guests.
Answer: Hi Roscoe, we have offices located in the US, the UK, Canada, and Australia. You can also visit our websites based on your location and currency preference. If you need assistance regarding your booking, feel free to contact our customer service. Thanks!
Answer: Hi, please contact our customer service for more info regarding upgrades. Thanks!
Thanks for the kind review! Feel free to let us know if you have any questions. Have a great trip!