Overview
StudentUniverse has a rating of 4.1 stars from 5,433 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StudentUniverse most frequently mention good experience, customer service and easy process. StudentUniverse ranks 1st among Student Travel sites.
Instant Feedback
Student Universe is doing a great job by providing affordable flights for students. I love using it. I always get the cheapest fare from Student Universe. Recently, I received $60 in this Black Friday deal. That's awesome.
I got best price from student universe as compared to the airlines website.
Don't use this site! They have horrible prices and refunds will cost you 40 dollars even if you only booked the flight the previous day. Their prices are over 100 dollars more expensive than on other sites
Really great at helping find the cheapest plane tickets! There has only been one time where I have been able to find more inexpensive tickets on another site. They checkout problem is straight-forward and easy to use!
The ticket price was higher than the original airline website
Basically the title. I bought the tickets and it say that there was an error or something so I send and email and there told me it didn't went through so I have to went through, so I look for new one to book. I just hope I'm no charge for the first ones that didn't work.
I'm reading a lot of negative reviews about student universe but I booked a flight to Copenhagen, Denmark with Icelandair for $400 cheaper than airline prices and about $100 cheaper than any other travel booking site out there. So far I have not had any problems with my flight booked about a month ago leaving in November, so if you are reading this please don't let the other reviews discourage you. Student universe provides cheap flights and I stand behind their service. Will update review if I experience problems in the future.
StudentUniverse offers an excellent platform for students and young adults to access exclusive deals on flights, hotels, and tours, making travel more affordable. Many users appreciate the user-friendly interface, exceptional customer service, and the wide variety of options available for both domestic and international travel.
I flew to Edinburgh, Scotland and back, last week. I used Student Universe to get my discounted airline tickets and they did a great job of issuing the ticket itinerary information and keeping me informed. I will definitely use them again for my next vacation!
Booked a trip to London with my roommate. We were both very excited to travel abroad, and it looked like StudentUniverse would be a good option. Unfortunately, a mandatory work obligation came up, forcing us to change our return date. To move the return flight up a few days was going to cost over $400 in fees, plus an additional ~$390 flight adjustment cost. We ended up having to completely cancel our flights, and were charge $460 in fees, just to cancel. Not a very student-friendly booking website.
Scott, I've further investigated and the tickets you purchased had associated change/cancellation fees of $200 per ticket (these fees are outlined during the booking process). Also, since you had used a promo code for your bookings for $30/each ticket and were refunded the price of the flight in full for each flight, we had to recoup the $30 promo for each ticket. We know it stinks to pay fees when plans change, but next time perhaps looking into refundable options might be a better fit. Please let us know if there is anything else we can do to help!
I use student universe very often but recently I see the prices are similar to other travel sites and not much difference. Earlier it used to be cheaper here. Overall still a good site but Prices can be better at-least to regular users like me
I simply started by typing in a search browser "college student plane tickets" and I was brought here. This site is very simple and easy to follow, gives you all the tools necessary to find whatever trip you are planning and at a great price.
Was hard to get actual price quoted on website, online booking failed, I was pending my correct ticket pricing, I had to call, then still charger higher price, later got email of partial refund. Confusing, took hours and then long days wait. Got no price confirmation for days. Poor experience was disappointing. Used to be better in past.
The booking process is easy and options close to your date are shown in a chart, which give a great visual for seeing date and pricing option. My ticket was confirmed and emailed right away, I'm glad to have found StudentUniverse.
I have booked the ticket with insurance, but now when I need to cancel the ticket they are charging me 600$ for cancellation. This is crazy! Worst customer service for students, the representative seemed that he did not even know what he was taking about! He Confused me and did not provide any information on how my travel insurance may help me get my money back.
Hi there,
We're sorry you had a negative experience. Unfortunately, cancellation and change fees are standard across the travel industry and not all types of travel insurance covers cancellation/change fees. Please let us know if there's anything else we can do.
Thanks,
StudentUniverse
Great opportunity for affordable flights for students as well as faculty.
Couldn't book the flight for many attempts. Had to try many times and wait hours
Very efficient and fast booking, still waiting for boarding passes not sure when they arrive to my email
Was quick and easy to get my booking, really liked the flexible flight selection.
Easy to book. Compared other sites and student universe had a lot of options.
Quite affordable prices and good connecting flights. I do not have to done searching a lot.
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- Montvale, NJ, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi there! We're sorry you feel this way. Most of our flights are eligible for a free refund within 24 hours. Please DM us your reservation code and email address if you believe there's been a mistake and we'll look into it for you!