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StudentUniverse

Overview

StudentUniverse has a rating of 4 stars from 5,432 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StudentUniverse most frequently mention good experience, customer service and easy process. StudentUniverse ranks 1st among Student Travel sites.

service
109
value
106
shipping
59
returns
75
quality
93
This company does not typically respond to reviews

Instant Feedback

7,001 reviews
How would you rate StudentUniverse?
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India
1 review
0 helpful votes
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Need improvement
July 7, 2024

Student universe thank you for the deal but i have a small request kindly use otp or authentication before asking for credit card photos and ids as it seems hasty

StudentUniverse attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 27, 2024
Missouri
1 review
0 helpful votes
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Good!
October 6, 2024

I felt this was on par with other booking services or better!

Date of experience: September 26, 2024
Spain
1 review
0 helpful votes
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N/a
October 6, 2024

It was fine but this mandated review thing is souring the experience

Date of experience: September 26, 2024
Florida
1 review
0 helpful votes
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Would use again
October 6, 2024

Help helpful with everything I needed especially in a state of emergency

Date of experience: September 26, 2024
Indiana
1 review
0 helpful votes
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Good
October 5, 2024

Good service but need to improve promotions and offers and give discounts

Date of experience: September 25, 2024
India
1 review
0 helpful votes
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Weird confirmation rules
August 4, 2024

I was asked for photos of my credit card and passport and id which is a little ancient and unsafe way to confirm stuff

StudentUniverse attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 25, 2024
Florida
1 review
0 helpful votes
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Fly to Europe
August 13, 2024

The best site to get a great price for flight to Europe. If you are on the budget, you can get a flight in reasonable price, student, or not.

Date of experience: August 3, 2024
Tennessee
1 review
0 helpful votes
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Good
September 10, 2024
Updated review

Quick and easy and all fees at once given. Fewer tricks, however, the cancellation or moving the tickets are very expensive

Date of experience: August 31, 2024

It was helpful
August 17, 2023
Previous review

The site did offer the best prices. The prices were adjusted according to students.

Date of experience: August 17, 2023
Italy
1 review
0 helpful votes
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Great
October 3, 2024

Very easy. I was able to book my trip easily! Cheap and super easy!

Date of experience: September 23, 2024
Pennsylvania
1 review
0 helpful votes
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Easy, smooth and affordable.
May 19, 2024

The website is user-friendly with a clean interface that makes it easy to search for and compare flights. I really appreciate how they display all the hidden fees upfront, which helps in making informed decisions without any surprises at checkout. Their prices are competitive, and they often offer deals that aren't available on other booking sites. What sets them apart is their customer service. The few times I've needed to alter my bookings or had inquiries, their support team was prompt, courteous, and very helpful. They also offer a mobile app that sends timely updates about gate changes and flight status, which is incredibly convenient while traveling. Overall, StudentUniverse has made my travel planning much smoother, and I highly recommend them to anyone looking to book flights online.

Date of experience: May 9, 2024
Connecticut
1 review
0 helpful votes
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Easy Booking, Good Flight Options
September 13, 2024

New to StudentUniverse, so far so good. Booking went well, received confirmation in airline app quickly, looking forward to good flights!

Date of experience: September 3, 2024
Indiana
1 review
0 helpful votes
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Easy!
September 14, 2024

Fast and easy. I don't really have anything else to say. Wish the review did not require 50 characters.

Date of experience: September 4, 2024
Ohio
1 review
0 helpful votes
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Cheaper flights
September 29, 2024

I got the same flight but for cheaper and with a free bag with student universe!

Date of experience: September 19, 2024
New York
1 review
0 helpful votes
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Great customer service!
August 24, 2024

Love this site and love the Amazon deals! I was able to find amazing flights! Keep em coming!

Date of experience: August 14, 2024
New Jersey
1 review
0 helpful votes
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Quick and easy
October 1, 2024

I think i got pretty good prices for my trip since its during thanksgiving break

Date of experience: September 21, 2024
Virginia
1 review
0 helpful votes
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Ok
September 11, 2024

You keep sending me emails so I am doing this review and typing out 50 characters so I don't get more emails about it

StudentUniverse attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: September 1, 2024
Taylor T. StudentUniverse Rep
7 months ago

Hi Casey, sorry you felt that way. You can unsubscribe to our emails any time, but we do need to send you emails regarding your booking, which is required by law. Thanks for your understanding.

Indiana
1 review
0 helpful votes
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Appreciate that flights are made affordable.
September 16, 2024

I've used it once for Chicago to New Delhi with American airlines and it was a hassle free experience.

Date of experience: September 6, 2024
KR
1 review
0 helpful votes
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Credit card denied
September 7, 2024

I don't know why my credit card didn't go through, but Samantha from StudentUniverse helped me out and it finally went through.

Date of experience: August 28, 2024
Texas
1 review
0 helpful votes
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I'm telling my friends...
June 13, 2024

I have been utilizing StedentUniverse for two years. I am so happy I found this website. It's easy to use and the price and extras are reasonable. I have saved over $400 on the flights. I am very grateful. I have been telling my friends and family.

Date of experience: June 3, 2024
Colorado
1 review
0 helpful votes
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Easy
June 14, 2024

Using student universe was very helpful because I used ot to apply my scholarship. The entire process was very easy to navigate, as I booked my flights for study aborad. I appreciate student universe for making the process as easy as possible, and look forward to using their platform sometime in the future.

Date of experience: June 4, 2024