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StudentUniverse Reviews Summary
StudentUniverse generally enjoys a positive reputation for providing affordable travel options, particularly for students and young travelers. Customers frequently commend the competitive pricing and ease of booking, often highlighting significant savings on flights. However, the company faces notable criticism regarding its customer service, particularly during high-demand promotions, where long wait times and difficulties in reaching support representatives are common concerns. Issues with confirmation and communication further detract from the overall experience. While customers appreciate the value offered, enhancing customer service responsiveness could significantly improve satisfaction levels.
This summary is generated by AI, based on text from customer reviews
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StudentUniverse is a great find for people who are on a limited budget and travel every so often for absolute necessity. Whoever has come up with this idea of creating a platform such as StudentUniverse is an angel for folks like me who cannot easily afford the luxury of flying.
The price excellent, the booking fairly straightforward and easy, but would not let me pick seat, gave picture of seats however could not choose, it sends you to some other 3rd party site entirely to choose upgrade seat, which also did not work
It was a smooth and seamless experience for me and I have never faced any issues using the platform
Very smooth and seamless booking experience, would highly recommend
Excellent prices with a wide selection of tickets that are easy to find and purchase. Enjoy a smooth, user-friendly experience with accessible options for every budget, making it simple to secure tickets quickly and conveniently.
I find that your site gives good information about flight times, seating options, baggage options with some good prices at times. I have used your services for the past three years.
I was able to schedule my round trip flight pretty easily. The only confusing part of my choosing process was seeing all the extra products to buy for luggage protection and refundable tickets that made me weary of decision making.
Easy so far. Least prices offered for the same carrier over other booking platforms.
Awesome experience. Everything was at a touch of a button and very convenient for me as a college student.
I want to cancel my flight. But when I called, no one answered.
Great, I got a good price. I found on the other web, way more expensive
Simple and convenient, mildly difficult to navigate the website but overall good
My flight is from Houston to Beijing, with a stopover in Los Angeles. My question is, can I check my baggage all the way from Houston to Beijing? Or do I need to recheck the baggage in Los Angeles?
I was able to get what I needed in order to travel at a low price.
A friend recommended me this website and it has changed my life. It was a very easy and affordable process.
Was seeking a reasonable one way fare to go home to London from Orange County, CA. Expected to not find anything and having to fly out of LAX. Could not believe I could get such a great fare, ultra quick connection and be able to fly out of SNA! Student Universe will be my first check for travel from now on! Shared my findings with my friends so they too will be using Student Universe as their first choice!
From the business
StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members