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StudentUniverse Reviews Summary
StudentUniverse generally enjoys a positive reputation for providing affordable travel options, particularly for students and young travelers. Customers frequently commend the competitive pricing and ease of booking, often highlighting significant savings on flights. However, the company faces notable criticism regarding its customer service, particularly during high-demand promotions, where long wait times and difficulties in reaching support representatives are common concerns. Issues with confirmation and communication further detract from the overall experience. While customers appreciate the value offered, enhancing customer service responsiveness could significantly improve satisfaction levels.
This summary is generated by AI, based on text from customer reviews
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I had an easy and simple booking experience, thanks StudentUniverse
My experience was amazing! Service was satisfactory and i'm so excited!
Recommended by a friend, very suitable for students, no pressure to travel
I called customer service to see if could not buy seats. They said I had to.
It was a good experienced, however i mailed to change my extension code of my number, which is yet to be addressed
It was very easy to look and browse through offered flights! It was super easy to do everything.
They are endeavored in not answering any phone calls made to *******135 or *******296. Do not use this company. They don't return calls or answer emails. Allowing your trip to;lapse and you loose your money.
I had a satisfactory experience and was able to secure a substantial discount.
I feel like really easy to see some details on your website so I appreciate it.
I have no complaints so far. Its been good and hopefully will continue to be good.
Very good but took a while to verify student status………. Very good but took a while
Ot was nice to be able to compare different flights before making my choice. The site was fairly easy to navigate.
So far it was good an experience overall. Didn't cancel my ticket like the other websites after my booking and didn't try to charge extra money for increased in ticket prices after the booking.
From the business
StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members