StudentUniverse has a rating of 4.1 stars from 5,353 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StudentUniverse most frequently mention good experience, customer service and easy process. StudentUniverse ranks 1st among Student Travel sites.
Easy to buy the ticket, but I needed to get in contact with customer service about changing the payment method and they took a very long time to respond back so the payment was already processed and I couldn't change my payment method
It's a wonderful experience with studentuniverse I always have trust in student universe. I like the student universe
It was very easy to look and browse through offered flights! It was super easy to do everything.
Very good but took a while to verify student status………. Very good but took a while
Was a fast process and was very organized. The amount of flight option is a lot and there was a lot of different airlines
Student universe saved me 6 hours drive and bothering my friends to drive me there. Now I just have to ask them to dropped off at St. Louis to drop me off at the airport … god bless
We booked our tickets via this website and paid the amount as requested. However, i learn that after 72 hours their is no record for this booking and they cancelled it.Moreover the call waiting time for them is super long around 40 mins, i got to know that card was declined which is completely false because they want to lure people and reject because of any incorrect reasons.Also they didn't send any email for asking for a new payment which really says a lot about their process.Stay away for this website!
This is great! I couldn't really afford a ticket I go back home for Christmas, but I ended up getting this $25 ticket home and back so I'm really thankful for this opportunity.
Booking and navigating the webpage is pretty easy. Plus if you have trouble there costumer serves is pretty good and responsive. The problem I have is that you cant change your name that you picked, you have to call in for it to be changed.
I did the Prime $25 flight and there was a lot of traffic to get a flight but that was to be expected. Other than that my flight was smooth and easy to book!
I like the price I found and that my baggage is included. I haven't had any problems
I was a little dejected when I was in line for 2 hours after release time. But I finally got in and I got my ticket! I am so happy I can go home for the holidays, it's been a year or so.
I booked my flight at a very good price and with great travel time. This website provides very good service when booking a flight.
When I spoke to Angel she was very professional and helpful. She took my knotted ball of yarn and made our travel plans easy. She made it seem like it was no problem. We booked with another company and when we paid for it the other company took the money and then told us we could not fly for the amount we paid for so I reached out to your company and put my worries to rest
I know I can always count on student universe to find me the best/fastest routes for lower prices than other competitors websites. It's helped me tremendously!
Answer: Anyone can book a flight with us, but we do have exclusive discounts just for students. Just verify your student status and you can unlock our best pricing!
Answer: Hi Kathy, anyone above legal age can book flights and hotels on StudentUniverse (web & app). Verified student members get access to all fare types, while others will be able to search and book the corresponding fares, such as youth, adults, faculties, and even guests.
Answer: Hi Roscoe, we have offices located in the US, the UK, Canada, and Australia. You can also visit our websites based on your location and currency preference. If you need assistance regarding your booking, feel free to contact our customer service. Thanks!
Answer: Hi, please contact our customer service for more info regarding upgrades. Thanks!