Overview
StudentUniverse has a rating of 4.1 stars from 5,352 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StudentUniverse most frequently mention good experience, customer service and easy process. StudentUniverse ranks 1st among Student Travel sites.
Instant Feedback
I was able to find an affordable flight - however, I wasn't able to compare prices for my selected travel date in a table with adjacent days; this feature used to be available, but doesn't seem to be active anymore.
Very well easy to book didn't take up much time and was a cheap flight. Sent me my confirmation right away so all is well.
I was able to book a flight and go home to see my family because i'm in college. I just wish it told me that I would have to buy my luggage separately
It was easy to manage through to find cheap flights. I don't like that the option to continue to checkout when choosing seats is so small
This was very easy, smooth and good prices. I was not sure at first due to the difference in price between StudentUniverse and other sites. However, a friend of mine told me that he used it for 3 times so I give it a try and it was a good choice
Was helpful and cheapest flights I could find, especially for a busy time that I was planning for!
It was alright, process was smooth until I had pressed on the travel insurance which had no price on it and there was a 45 dollar fee added to my total without me knowing.
Was very good. Keep up with the good work.! Please, don't make me type more than this.
Everything on the site was smooth and the process was easy. Highly recommend!
The whole experience from purchasing a ticket to receiving confirmation was flawless!
Emailed and filled out contract form regarding how to choose our seats on our return trip from Europe— no response. Choosing and paying for our tickets was easy with a good price
You really got to improve your customer service. I was on call for 2 hours with no response. Or already you should mention the time at which they would be available. Or even a Live Chat. Waiting on a call for 2 hours with no one address my questions was a pain
My family and i booked travel with Student Universe in the past and keep coming back for their competitive pricing and ease of use.
Thanks for the discount, all good with this app. Thanks
It is good
All good
It's finest
Overall the experience was good. However, the website operation speed could be improved. More importantly, it would be great if you could send the itinerary along with the booking confirmation.
Made my experience so much easier and was able to find a cheaper flight then booking with the airline.
Easygoing and very easy to navigate. I would highly recommend to everyone.
I booked a flight and received a confirmation but there has been no charge to my credit card and the airline website has no record of me on the flight. When I try to call to get information I have had to wait on hold twice for at least a half an hour, finally I hang up because I don't know if anyone will ever answer.
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- Montvale, NJ, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members