StudentUniverse has a rating of 4.1 stars from 5,350 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StudentUniverse most frequently mention good experience, customer service and easy process. StudentUniverse ranks 1st among Student Travel sites.
Easy to move through and filter for the flights you need!
It was a very fast-paced process, and I liked the option to see what airlines were available
Overall easy to book with organized format making it simple to compare ticket options. Only complaint is that the search initially showed a flight that was over $100 cheaper than the one I ultimately chose, but once I clicked on it the results "errored" and then would only show more expensive flights from then on.
I liked the website and its work towards making flight affordable but a little change in the user interface would be really helpfull. If we want to change the dates for which the prices are chep, we have to go back change the dates and wait for the flights info was loaded…instead while choosing the dates approx price should be visisble so that the user can easily access the dates with less price
This is very bad. I bought a ticket for December 4th and just received a notice that my flight was never booked and they are going to charge me whatever price the flight is going for now. I am definitely taking this to the consumer protection bureau
The customer service is uterrly incompetent. They lie directly to your face, and then play dumb when you come back and complain.
I had a flight credit from a canceled flight through Delta, but I had to call StudentUniverse in order to use it since I bought the flight from them. The customer service continually lied to me about getting in touch with Delta after I called them 3 times. They refused to help me on this, and I was not able to book the flight I had wanted due to their lies and lack of help. DO NOT USE THIS SITE!
It is a website that truly cares for students. I really got this 25$ tickets and I felt so excited! Thanks for your support! I will definitely come back and see what is offering next!
Site was easy to search my flight requirement's and I compared with online pricing, this site has the best pricing for the flights without any unreasonable fee's
Because of this offer I was able to see my close family and friends after so long. I could not afford it before but I was able to this week because of this experience. Thank you.
Excellent service for flight tickets! The booking process is smooth, with clear options and competitive prices. Highly recommend for both domestic and international flights. A reliable platform that prioritizes user satisfaction and convenience. I Will definitely use StudentUniverse services again!
I feel like really easy to see some details on your website so I appreciate it.
I have no complaints so far. Its been good and hopefully will continue to be good.
My ticket is still on hold on the official website and not confirmed as reserved yet. I contacted you and sent emails, you did not respond yet. After calling you, the customer service informed you need 24-48 hours to withdraw the money but you did not inform me officially that on the website which made me worried all the time.
The experience was easy and effortless, but at times I was lost in the process, meaning things were selected which I did not think I selected. I would book again just be a little more careful
The portal is easy to connect but please would like to update the search option to easy date changes which would help all the student to easy comparison
Cheap and so well done! Was easy to find, locate, pay and super friendly!
The prices and times are displayed in a very clear manner, making it easy to find the flight you want to take. The service also offers plans such as baggage coverage, so you can go on your trip with peace of mind.
Wish it would have shown all connecting flights instead of one. Easy to use just wish some of the prices were college friendly never got my first time discount.
Answer: Anyone can book a flight with us, but we do have exclusive discounts just for students. Just verify your student status and you can unlock our best pricing!
Answer: Hi Kathy, anyone above legal age can book flights and hotels on StudentUniverse (web & app). Verified student members get access to all fare types, while others will be able to search and book the corresponding fares, such as youth, adults, faculties, and even guests.
Answer: Hi Roscoe, we have offices located in the US, the UK, Canada, and Australia. You can also visit our websites based on your location and currency preference. If you need assistance regarding your booking, feel free to contact our customer service. Thanks!
Answer: Hi, please contact our customer service for more info regarding upgrades. Thanks!