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StudentUniverse

Overview

StudentUniverse has a rating of 4.1 stars from 5,350 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StudentUniverse most frequently mention good experience, customer service and easy process. StudentUniverse ranks 1st among Student Travel sites.

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6,909 reviews
How would you rate StudentUniverse?
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Illinois
1 review
0 helpful votes
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Easy!
November 25, 2024

Every smooth experience, good prices and easy to navigate!

Date of experience: November 15, 2024
Arizona
1 review
0 helpful votes
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Good!
November 25, 2024

Easy to move through and filter for the flights you need!

Date of experience: November 15, 2024
New York
1 review
0 helpful votes
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Easy
November 25, 2024

It was a very fast-paced process, and I liked the option to see what airlines were available

Date of experience: November 15, 2024
Australia
1 review
0 helpful votes
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Organized, Convenient Booking
September 24, 2024

Overall easy to book with organized format making it simple to compare ticket options. Only complaint is that the search initially showed a flight that was over $100 cheaper than the one I ultimately chose, but once I clicked on it the results "errored" and then would only show more expensive flights from then on.

Date of experience: September 14, 2024
Washington
1 review
0 helpful votes
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Good
October 7, 2024

I liked the website and its work towards making flight affordable but a little change in the user interface would be really helpfull. If we want to change the dates for which the prices are chep, we have to go back change the dates and wait for the flights info was loaded…instead while choosing the dates approx price should be visisble so that the user can easily access the dates with less price

Date of experience: September 27, 2024
Mississippi
1 review
0 helpful votes
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5 stars
November 17, 2024

It was simple and easy! This site was super convenient with helping finding a cheaper flight fast!

Date of experience: November 7, 2024
Georgia
1 review
0 helpful votes
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This is very bad. I bought a ticket for December 4th and just received a notice that my flight was never booked and they are going to charge me whatever price the flight is going for now. I am definitely taking this to the consumer protection bureau

Date of experience: November 25, 2024
Indiana
1 review
0 helpful votes
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This is a scam
December 26, 2024

The customer service is uterrly incompetent. They lie directly to your face, and then play dumb when you come back and complain.

I had a flight credit from a canceled flight through Delta, but I had to call StudentUniverse in order to use it since I bought the flight from them. The customer service continually lied to me about getting in touch with Delta after I called them 3 times. They refused to help me on this, and I was not able to book the flight I had wanted due to their lies and lack of help. DO NOT USE THIS SITE!

Date of experience: December 16, 2024
Maryland
1 review
0 helpful votes
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It is a website that truly cares for students. I really got this 25$ tickets and I felt so excited! Thanks for your support! I will definitely come back and see what is offering next!

Date of experience: December 13, 2024
Illinois
1 review
0 helpful votes
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Highly recommended this site for genuine pricing!
December 23, 2024

Site was easy to search my flight requirement's and I compared with online pricing, this site has the best pricing for the flights without any unreasonable fee's

Date of experience: December 13, 2024
Texas
1 review
0 helpful votes
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Incredible Opportunity
December 27, 2024

Because of this offer I was able to see my close family and friends after so long. I could not afford it before but I was able to this week because of this experience. Thank you.

Date of experience: December 17, 2024
Texas
1 review
0 helpful votes
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Great service
November 30, 2024

Excellent service for flight tickets! The booking process is smooth, with clear options and competitive prices. Highly recommend for both domestic and international flights. A reliable platform that prioritizes user satisfaction and convenience. I Will definitely use StudentUniverse services again!

Date of experience: November 20, 2024
Nevada
1 review
0 helpful votes
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Easy to see
November 18, 2024

I feel like really easy to see some details on your website so I appreciate it.

Date of experience: November 8, 2024
Thailand
1 review
0 helpful votes
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Good so far
November 18, 2024

I have no complaints so far. Its been good and hopefully will continue to be good.

Date of experience: November 8, 2024
Jordan
1 review
0 helpful votes
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My ticket is still on hold on the official website and not confirmed as reserved yet. I contacted you and sent emails, you did not respond yet. After calling you, the customer service informed you need 24-48 hours to withdraw the money but you did not inform me officially that on the website which made me worried all the time.

Date of experience: November 26, 2024
California
0 reviews
0 helpful votes
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Good price, a little complicated
October 15, 2024

The experience was easy and effortless, but at times I was lost in the process, meaning things were selected which I did not think I selected. I would book again just be a little more careful

Date of experience: October 5, 2024
New York
1 review
0 helpful votes
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Good
October 18, 2024

The portal is easy to connect but please would like to update the search option to easy date changes which would help all the student to easy comparison

Date of experience: October 8, 2024
Spain
1 review
0 helpful votes
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Amazing Price
November 21, 2024

Cheap and so well done! Was easy to find, locate, pay and super friendly!

Date of experience: November 11, 2024
California
1 review
0 helpful votes
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Easy search
November 25, 2024

The prices and times are displayed in a very clear manner, making it easy to find the flight you want to take. The service also offers plans such as baggage coverage, so you can go on your trip with peace of mind.

Date of experience: November 15, 2024
Nebraska
1 review
0 helpful votes
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Easy wish it was cheaper
December 16, 2024

Wish it would have shown all connecting flights instead of one. Easy to use just wish some of the prices were college friendly never got my first time discount.

Date of experience: December 6, 2024