Overview
StudentUniverse has a rating of 4.1 stars from 5,349 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StudentUniverse most frequently mention good experience, customer service and easy process. StudentUniverse ranks 1st among Student Travel sites.
Instant Feedback
Super easy and was allowed to get an awesome discount to go home for the holidays. Worked out very well and will definitely be using the student universe again.
I was linked to StudentUniverse through Kayak, and I was able to find a flight at a great price. However, the look and feel of the website immediately made me suspicious of it; was I about to get scammed? Additionally, it felt very busy and a little difficult to navigate. A more streamlined feel would help. Lastly, while my confirmation email was immediate, it had no itinerary information on it. To get my itinerary, I had to click a link and log in to the website. This is super cumbersome. The itinerary hit my inbox the next day, but why have a delay? Send that itinerary with the confirmation like every other service!
A Canadian Domestic flight, originally shown in CAD was charged in USD. I called asking for a refund since it was significantly more expensive (10 minutes after I booked) it was 80$ each to cancel. They then emailed me asking for my passport information from a sketchy email. I am a Canadian flying a Canadian domestic flight.
Was nice but thought there would be a better discount for students
This was my first time booking a trip. They made it easy to understand and choose the best option.
I appreciate Student Universe, and i'm so excited for my next trip
StudentUniverse really aims to help out the University students.
I live the process of selecting a flight the only problem I have with the service is you not really given all the options to cross book a flight like for instance I want to use delta to me destination and back JetBlue your not really seeing JetBlue as an option unless you select JetBlue to your destination but overall the experience was good
It was a smooth and seamless experience for me and I have never faced any issues using the platform
Very smooth and seamless booking experience, would highly recommend
Good experience good pricing please stop sendong me emails if I have received my booking confirmation which routes me to this page it is annoying
Filters for flights and prices are very easy to read and navigate. I was given great options for both one-way and round trip. Prices were great, would 100% book again!
It was very great and smooth process. Student universe isn't as confusing as some other airlines can be when booking directly through then
Very good, thanks! Appreciate the good pricing and ease of use.
Great site, low prices, easy to navigate… catered well to students
It was great! Smooth, they sent me my confirmation a couple hours after I submitted which was great if you take into account the promotion that was happening.
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- Montvale, NJ, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members