Overview
StudentUniverse has a rating of 4.1 stars from 5,348 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StudentUniverse most frequently mention good experience, customer service and easy process. StudentUniverse ranks 1st among Student Travel sites.
Instant Feedback
Student Universe is TERRIBLE. The site breaks, you sit on hold for 3 hours for customer service priority when the flight is in 24 hours. They don't listen to you and my only saving grace was recording my 40 minute conversation when the representative kept doing things without my consent. They are scam service and not to be trusted.
With how busy the Amazon sales were it was just pure mania to figure out if I was able to get the tickets or not. I honestly hated this experience because the directions were so hard to follow. Had to rely on people's videos who actually got the tickets to see how to navigate through the experience. I'm just glad I was lucky.
It was a good experienced, however i mailed to change my extension code of my number, which is yet to be addressed
It was easy to use and book the flight. It had competitive market rates for the flight.
Took a while for the booking to be processed with the actual airline, so I wouldn't recommend booking last minute tickets this way.
This was not the first time I purchased the ticket from student universe. So I know which button to click to add travel insurance. I am sure I did. It add it but when I finalize the transaction they charge for insurance which is crazy. Then I contact them within five minutes I complete the order and ask them to can I revise it. They sail I have to pay 250 buck to cancel and redo it, which might an idiot agree. So thanks you and I will never buy a ticket from student universe
It went smoothly booking airline ticket even though I didn't realize it wasn't a direct airline purchase.
I booked a $25 flight through StudentUniverse, and the experience was seamless! The platform is user-friendly, with no hidden fees and great options for students. It made travel affordable and stress-free. I highly recommend StudentUniverse for budget-friendly trips. Truly a game-changer for student travelers!
I was able to purchase my tickets, but I would have liked a date/price analysis so I could have easily compared dates to average prices to get the best deal without having to do a bunch of trial and error. Also if there is going to be this much traffic on the website you need to upgrade the servers, having a wait for a website in this day and age is crazy
I have loved this website because I got a flight that was short.
Easy and great experience. Needed flights for studying abroad and got a scholarship.
It was with great ease and easy to book the flight and make payment.
This was a very stressful three days but we got it and we got finally got here! I got to visit my family for $208 that is honesty better than 800 i am very blessed and grateful to be spending christmas AND new years with my family
I had some difficulties during booking but the customer service was really helpful
This is my second time booking tickets with you which went well.
Found and excellent deal for my flight booked through the site. Way less expensive than every other commonly known travel site out there, even the airline itself. Thanks for helping me save!
Had an extremely smooth and easy experience. Would use this again. Must use service with great rates.
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- Montvale, NJ, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members