From the business
StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.
StudentUniverse Reviews Summary
StudentUniverse generally enjoys a positive reputation for providing affordable travel options, particularly for students and young travelers. Customers frequently commend the competitive pricing and ease of booking, often highlighting significant savings on flights. However, the company faces notable criticism regarding its customer service, particularly during high-demand promotions, where long wait times and difficulties in reaching support representatives are common concerns. Issues with confirmation and communication further detract from the overall experience. While customers appreciate the value offered, enhancing customer service responsiveness could significantly improve satisfaction levels.
This summary is generated by AI, based on text from customer reviews
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Easy, cohesive flight list, and great deals. Will be coming back
I've had a great experience so far. This is my first time using this website and it's been easy and so much cheaper!
Student Universe offer an appallingly low level of service! Absolutely atrocious approach to travel refunds! The airline company cancelled my flight from Perth to Kalgoorlie in Western Australia on the 29th September 2022. The airline company approved a full refund the same day and made notes on their system for the Travel Agency to see and verify the full refund. After 4 frustrating calls on a weekly basis they still continue to withhold the full refund. Very lame excuses and no action. I will never use this Agency again and i strongly advise all other people to never use Student Universe again! This is a real blight on one of Flight Centre's subsidiaries. If i could give a minus rating i definitely would.
This company has Great prices
And service thank you so much
The website is very easy to use and the communication is really good.
Give a little more discount for students.
Bcz there is no any big difference between prices for students in this site and remaining sites.
My experience using Student Universe for finding flights to Milan for my upcoming student abroad program has been great! It has made finding flights much easier & gives me a lot of options. I originally found my purchased flight for cheaper than I paid, but I had to wait an extra day or so & in that time they prices became more expensive. Overall, I still got a better deal!
I am satisfied with the service. It did not take much time booking a flight. Moreover, the price is really affordable
I got great discounts on my flights. Easy booking as well.
There was a delay in the final step/order processing
Amazing support in arranging all my bookings. I will use StudentUniverse again for my future bookings.
Would highly recommend to others. Easy to use, very helpful
I am happy with the prices of the tickets and it was easy to search for flights.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Shiva, thanks for the generous review! Don't forget to use your referral link (click here for more info: https://refer.studentuniverse.com/) and share it with your friends. Every time a friend you refer makes their first purchase, you'll get a reward up to $20 for every valid referral. Your friend will get also get up to $20 off their first flight. Enjoy your trips and keep saving for more with us!