From the business
StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.
StudentUniverse Reviews Summary
StudentUniverse generally enjoys a positive reputation for providing affordable travel options, particularly for students and young travelers. Customers frequently commend the competitive pricing and ease of booking, often highlighting significant savings on flights. However, the company faces notable criticism regarding its customer service, particularly during high-demand promotions, where long wait times and difficulties in reaching support representatives are common concerns. Issues with confirmation and communication further detract from the overall experience. While customers appreciate the value offered, enhancing customer service responsiveness could significantly improve satisfaction levels.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
So far im beyond happy with this app! I found the bessssst price on the ticket home :)
Never was clear about picking seats but other then that had no issue, pretty good.
Hi Slenka, thanks for the feedback. We've sent you an email regarding seat selection. Please kindly check your email, and feel free to contact us if you have any questions. Thanks!
Great service when booking flight on call with studentuniverse
It was super easy to book the flight and the customer service was very helpful.
Hi Milton, thanks for the generous review! Don't forget to use your referral link (click here for more info: https://refer.studentuniverse.com/) and share it with your friends. Every time a friend you refer makes their first purchase, you'll get a reward up to $20 for every valid referral. Your friend will get also get up to $20 off their first flight. Enjoy your trips and keep saving for more with us!
Paid for assigned seat that hasn't come through yet
Hi Richard,
We've sent you an email regarding seat selection. Please kindly check your email, and feel free to contact us if you have any questions. Thanks!
It's a great experience. It showed up a lot of options for you to choose which one work best for you.
Eventually they agreed to honor the price the website showed, but it was poor customer service until that point. Their internal tech issues should not be the customers responsibility.
I like student universe and I think it is very helpful to students.
Hi Shahinul, thanks for the generous review! Don't forget to use your referral link (click here for more info: https://refer.studentuniverse.com/) and share it with your friends. Every time a friend you refer makes their first purchase, you'll get a reward up to $20 for every valid referral. Your friend will get also get up to $20 off their first flight. Enjoy your trips and keep saving for more with us!
It was good experience booking ticket from student universe, simple and cheap
Hi Pooja, thanks for the generous review! Don't forget to use your referral link (click here for more info: https://refer.studentuniverse.com/) and share it with your friends. Every time a friend you refer makes their first purchase, you'll get a reward up to $20 for every valid referral. Your friend will get also get up to $20 off their first flight. Enjoy your trips and keep saving for more with us!
Very good experience here, good deal, and also good support
Please keep the website with updated flight
Was not able to book a cheaper one
Said the airline error
I am very glad that I bought a ticket through this company, everything was fast and safe
It's my first time using student universe and I can't believe the amazing deal I got on my nonstop flight! I did not expect to save so much money. A lot easier to navigate than Omio or Google Flights and with better deals
Hi Hana, thanks for the generous review! Don't forget to use your referral link (click here for more info: https://refer.studentuniverse.com/) and share it with your friends. Every time a friend you refer makes their first purchase, you'll get a reward up to $20 for every valid referral. Your friend will get also get up to $20 off their first flight. Enjoy your trips and keep saving for more with us!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Klaudia, thanks for the generous review! Don't forget to use your referral link (click here for more info: https://refer.studentuniverse.com/) and share it with your friends. Every time a friend you refer makes their first purchase, you'll get a reward up to $20 for every valid referral. Your friend will get also get up to $20 off their first flight. Enjoy your trips and keep saving for more with us!