From the business
StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.
StudentUniverse Reviews Summary
StudentUniverse generally enjoys a positive reputation for providing affordable travel options, particularly for students and young travelers. Customers frequently commend the competitive pricing and ease of booking, often highlighting significant savings on flights. However, the company faces notable criticism regarding its customer service, particularly during high-demand promotions, where long wait times and difficulties in reaching support representatives are common concerns. Issues with confirmation and communication further detract from the overall experience. While customers appreciate the value offered, enhancing customer service responsiveness could significantly improve satisfaction levels.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
It was a good experience booking with student universe with good customer support
Going to Dallas to Charlotte for 200. I think I got a good bang for my buck.
Easy and fast way to book a flight and very comparable rates compared to other website and cheap.
Easy and perfect transaction process. Thank you. Will use again for sure.
Hi KC, thanks for the generous review! Don't forget to use your referral link (click here for more info: https://refer.studentuniverse.com/) and share it with your friends. Every time a friend you refer makes their first purchase, you'll get a reward up to $20 for every valid referral. Your friend will get also get up to $20 off their first flight. Enjoy your trips and keep saving for more with us!
Very understandable and easy to use and work around.
It was a very easygoing experience. It is always hard to find affordable plane tickets, but StudentUniverse always delivers.
This place gives me cheap tickets and it saved my life.
Hi Iniobong, thanks for the generous review! Don't forget to use your referral link (click here for more info: https://refer.studentuniverse.com/) and share it with your friends. Every time a friend you refer makes their first purchase, you'll get a reward up to $20 for every valid referral. Your friend will get also get up to $20 off their first flight. Enjoy your trips and keep saving for more with us!
The reservation worked ok, but I didnt not receive an e-ticket. Would appreciate if an e-ticket is also sent to me.
Hi Mohammad, after the airline confirms your booking, your booking will be updated with e-ticket number. You can go to your upcoming trip session to find out more about your booking. If you have not received your confirmation email, or cannot find the trip details in your account, please kindly give us a call and we will assist you. Thanks!
The experience was easy and effortless. I received the confirmation within minutes
Best place to get cheap flights for college students
Hi Zion, thanks for the generous review! Don't forget to use your referral link (click here for more info: https://refer.studentuniverse.com/) and share it with your friends. Every time a friend you refer makes their first purchase, you'll get a reward up to $20 for every valid referral. Your friend will get also get up to $20 off their first flight. Enjoy your trips and keep saving for more with us!
It was ok, it was like ok, it was very ok, it was ok
Quick response and ease in booking. Thanks to the team
Hi Shishir, thanks for the generous review! Don't forget to use your referral link (click here for more info: https://refer.studentuniverse.com/) and share it with your friends. Every time a friend you refer makes their first purchase, you'll get a reward up to $20 for every valid referral. Your friend will get also get up to $20 off their first flight. Enjoy your trips and keep saving for more with us!
It was relatively painless to book my flight from Bali Indonesia to Sydney Australia on a cheap flight.
Was repeatedly told that my selected flight was not available or that there was an error, after I went through the booking process
It's easy to make a booking and I don't have to compare several websites to see the difference in prices.
Tickets purchased process was easy, I am looking forward to a great trip.
Hi Feremusu, thanks for the generous review! Don't forget to use your referral link (click here for more info: https://refer.studentuniverse.com/) and share it with your friends. Every time a friend you refer makes their first purchase, you'll get a reward up to $20 for every valid referral. Your friend will get also get up to $20 off their first flight. Enjoy your trips and keep saving for more with us!
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Revanth, thanks for the generous review! Don't forget to use your referral link (click here for more info: https://refer.studentuniverse.com/) and share it with your friends. Every time a friend you refer makes their first purchase, you'll get a reward up to $20 for every valid referral. Your friend will get also get up to $20 off their first flight. Enjoy your trips and keep saving for more with us!