StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.
StudentUniverse generally enjoys a positive reputation for providing affordable travel options, particularly for students and young travelers. Customers frequently commend the competitive pricing and ease of booking, often highlighting significant savings on flights. However, the company faces notable criticism regarding its customer service, particularly during high-demand promotions, where long wait times and difficulties in reaching support representatives are common concerns. Issues with confirmation and communication further detract from the overall experience. While customers appreciate the value offered, enhancing customer service responsiveness could significantly improve satisfaction levels.
This summary is generated by AI, based on text from customer reviews
The booking was super easy and the flight was at a great price. Lots of options.
Super easy experience that anyone is able to complete!
Wish baggage fees was included in price. Other then that it was good
Not really good I fail to order the first time. Hope it not cancel my flight
Dear student universe!
I have not yet shopped with you, but I am planning to do so now. I found a very good price for a flight. Before buying, I would like to ask you that I am 48 years old. Can I still buy a ticket?
It was smooth and good experience due to which i could book my flight and the app is user friendly
It's very easy and very good software and very easy for searching
I am very impressed with staff getting back to me promptly throughout the booking and confirming the booking. ThankYou
It's been good so far. Pretty easy to use and good prices.
I liked the low price, it was very helpful for my decision
Every time I have dealt with student union they have been very helpful curtious thank you.
Good great service great response good customer service
Correct, meanwhile my card was charged with the amount of 289.89. Please clarify.
It was easier than Egypt air official website
The price displayed in the date grid did not match the actual price. When I clicked that price it changed to an additional 200$s.
Lovely experience every time booking with StudentUniverse. Friendly stuff.
Would surely recommended it.
My experience with the student universe booking was good
Answer: Anyone can book a flight with us, but we do have exclusive discounts just for students. Just verify your student status and you can unlock our best pricing!
Answer: Hi Kathy, anyone above legal age can book flights and hotels on StudentUniverse (web & app). Verified student members get access to all fare types, while others will be able to search and book the corresponding fares, such as youth, adults, faculties, and even guests.
Answer: Hi Roscoe, we have offices located in the US, the UK, Canada, and Australia. You can also visit our websites based on your location and currency preference. If you need assistance regarding your booking, feel free to contact our customer service. Thanks!
Answer: Hi, please contact our customer service for more info regarding upgrades. Thanks!