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StudentUniverseReviews 5,387

3.5

From the business

StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.


studentuniverse.com
Founded in 2000
Montvale, NJ, United States
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StudentUniverse Reviews Summary

StudentUniverse generally enjoys a positive reputation for providing affordable travel options, particularly for students and young travelers. Customers frequently commend the competitive pricing and ease of booking, often highlighting significant savings on flights. However, the company faces notable criticism regarding its customer service, particularly during high-demand promotions, where long wait times and difficulties in reaching support representatives are common concerns. Issues with confirmation and communication further detract from the overall experience. While customers appreciate the value offered, enhancing customer service responsiveness could significantly improve satisfaction levels.

This summary is generated by AI, based on text from customer reviews

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Instant Feedback

6,909 reviews
Cameroon
1 review
0 helpful votes
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Good
December 27, 2022

I got a lot of emails from card protection which I guess it's fraudulent

Date of experience: November 27, 2022
California
1 review
0 helpful votes
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Super easy
November 26, 2022

The booking was super easy and the flight was at a great price. Lots of options.

Date of experience: November 26, 2022
North Carolina
1 review
0 helpful votes
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Nice
November 26, 2022

Nice and easy experience. Good deals. Would like better deals for students.

Date of experience: November 26, 2022
Massachusetts
1 review
0 helpful votes
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Sydney Study Abroad
November 26, 2022

Super easy experience that anyone is able to complete!

Date of experience: November 26, 2022
North Carolina
1 review
0 helpful votes
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Review
November 26, 2022

Wish baggage fees was included in price. Other then that it was good

Date of experience: November 26, 2022
Missouri
1 review
0 helpful votes
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Good but dont have option to cancel
November 26, 2022

Not really good I fail to order the first time. Hope it not cancel my flight

Date of experience: November 26, 2022
Hungary
1 review
0 helpful votes
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Question
November 26, 2022

Dear student universe!
I have not yet shopped with you, but I am planning to do so now. I found a very good price for a flight. Before buying, I would like to ask you that I am 48 years old. Can I still buy a ticket?

Date of experience: November 26, 2022
Texas
1 review
0 helpful votes
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Booking experience
November 25, 2022

It was smooth and good experience due to which i could book my flight and the app is user friendly

Date of experience: November 25, 2022
Virginia
1 review
0 helpful votes
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Flight
November 25, 2022

It was a smooth experience. I do not appreciate having to submit a review.

Date of experience: November 25, 2022
Texas
1 review
0 helpful votes
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Very good app
November 25, 2022

It's very easy and very good software and very easy for searching

Date of experience: November 25, 2022
Lebanon
1 review
0 helpful votes
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Great follow-up, service and professional
November 24, 2022

I am very impressed with staff getting back to me promptly throughout the booking and confirming the booking. ThankYou

Date of experience: November 24, 2022
Switzerland
1 review
0 helpful votes
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Review
November 24, 2022

It's been good so far. Pretty easy to use and good prices.

Date of experience: November 24, 2022
Colorado
1 review
0 helpful votes
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Great price
November 24, 2022

I liked the low price, it was very helpful for my decision

Date of experience: November 24, 2022
Australia
1 review
0 helpful votes
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Helpful
November 23, 2022
Updated review

Every time I have dealt with student union they have been very helpful curtious thank you.

Date of experience: November 23, 2022

Good on this occation
November 22, 2022
Previous review

Good on this occation

Date of experience: November 22, 2022
North Carolina
1 review
0 helpful votes
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Good
November 23, 2022

Good great service great response good customer service

Date of experience: November 23, 2022
Yemen
1 review
0 helpful votes
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Correct, meanwhile my card was charged with the amount of 289.89. Please clarify.

Date of experience: November 23, 2022

It was easier than Egypt air official website
November 22, 2022
Previous review

It was easier than Egypt air official website

Date of experience: November 22, 2022
Wisconsin
1 review
0 helpful votes
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The date grid price and actual price did not match
December 23, 2022

The price displayed in the date grid did not match the actual price. When I clicked that price it changed to an additional 200$s.

Date of experience: November 23, 2022
California
1 review
0 helpful votes
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Lovely experience…
November 23, 2022

Lovely experience every time booking with StudentUniverse. Friendly stuff.
Would surely recommended it.

Date of experience: November 23, 2022
Alabama
1 review
0 helpful votes
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Good
November 22, 2022

My experience with the student universe booking was good

Date of experience: November 22, 2022
Florida
1 review
0 helpful votes
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Good
November 22, 2022

I love it very good and cheap I would definetly book my next flight with y'all giys

Date of experience: November 22, 2022