From the business
StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.
StudentUniverse Reviews Summary
StudentUniverse generally enjoys a positive reputation for providing affordable travel options, particularly for students and young travelers. Customers frequently commend the competitive pricing and ease of booking, often highlighting significant savings on flights. However, the company faces notable criticism regarding its customer service, particularly during high-demand promotions, where long wait times and difficulties in reaching support representatives are common concerns. Issues with confirmation and communication further detract from the overall experience. While customers appreciate the value offered, enhancing customer service responsiveness could significantly improve satisfaction levels.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
UI is very user friendly. However I saw that there is no way to remove orders from cart after adding. Also I faced a bug where the promo code I applied din't go through and it charged me full amount. The website needs to be more stable.
I had various people asking for validation information, but it was finally accepted, after many uploads. I learned I should've set up my account through my school email, so totally my fault with confusion!
Have been using student universe for a few years now. Always find great deals and convenient booking experience
I highly recommend StudentUniverse to anyone who works or studies in higher education.
I am happy with the service you provide. So far so good
It is one of the best B2B platforms that have come across as it just not gives you a
Good return on investment but one that will also give you enough
Opportunities. If you are thinking of a B2B trade portal then, you should try this.
Not bad not good. I have nothing to say and I don't like the "please type at least 50 characters"
Everything fine so far, just had a slight issue with payment.
I love being able to get lower flight costs since I am a student! So far it has helped a lot!
Exceptional: quick and excellent price for a flight within the US
I bought some airline tickets online. I received the confirmation
Nice. Saved some money. I wish you could get more discounts to students.
I looked other website and here I found the best deal for my trip. Was easy to navigate and understand the promotions.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members