From the business
StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.
StudentUniverse Reviews Summary
StudentUniverse generally enjoys a positive reputation for providing affordable travel options, particularly for students and young travelers. Customers frequently commend the competitive pricing and ease of booking, often highlighting significant savings on flights. However, the company faces notable criticism regarding its customer service, particularly during high-demand promotions, where long wait times and difficulties in reaching support representatives are common concerns. Issues with confirmation and communication further detract from the overall experience. While customers appreciate the value offered, enhancing customer service responsiveness could significantly improve satisfaction levels.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Thank you student universe! I had a very good experience to book my trip using SU!
Please notify in capital letters prices are in us dollars
I'm so thankful that this site makes travel accessible. I've used it before and trust that it'll get me where it says.
We really like the selection and price. The process was very smooth.
Please make the 10-minute window longer, I had barely enough time to enter all the birthdays and names in the checkout section. I had 5 tickets; imagine buying 10; that'll be a pure test of speed
Update: Student Universe contacted me via email and told me that this has been taken into account by their dev team, that's a great attitude towards problems customers have.
Please make the 10-minute window longer, I had barely enough time to enter all the birthdays and names in the checkout section. I had 5 tickets; imagine buying 10; that'll be a pure test of speed
There was an issue with my booking and when I called I was helped quickly and the person I spoke to was very kind and accommodating!
That very good and safe. I also got 10$ discount for the first flight.
Almost $100 cheaper than google flight tickets or airline websites :)
It's good and I love it. Overall the experience was great and the interface was really nice and easy
Smooth booking,clear direction, and competitive pricing
Nice and easy. It was a really nice cheap flight. I hope it's for real!
Everything went smoothly and i got the best price. From now on i'm booking all my tickets through them.
Very good, fast, simple, friendly, with a lot of information and clarity
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members