From the business
StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.
StudentUniverse Reviews Summary
StudentUniverse generally enjoys a positive reputation for providing affordable travel options, particularly for students and young travelers. Customers frequently commend the competitive pricing and ease of booking, often highlighting significant savings on flights. However, the company faces notable criticism regarding its customer service, particularly during high-demand promotions, where long wait times and difficulties in reaching support representatives are common concerns. Issues with confirmation and communication further detract from the overall experience. While customers appreciate the value offered, enhancing customer service responsiveness could significantly improve satisfaction levels.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Nice it was helpful, nice it was helpful, nice it was helpful
My trip of a lifetime is going to happen, thanks to Student Universe! You had the best airfares and I love the way you show which days have the lowest prices!
It frequently timed out even if I took no time off my computer but other than that the experience was lovely! Got a discounted flight to go home :)
Saved so much money and got confirmation right away. I am so happy with the whole process. It was so easy to find a flight and there were so many options to choose from.
Good deals and many choices. The prices were better than the other sites I went to first.
This is great, the booking was so fast and easy to use
I compared prices for a flight from London and found StudentUniverse's to be much cheaper. I am not a student and am older so was worried I would not qualify but I just filtered for flights available to me and saved $$$.
Baggage quoted and charged st $40 but no weight limit given?
This website made it very easy and even gave me a nice student discount which i appreciated
Wish they sent booking confirmation right away, but other than that it was smooth process
Wish there were more hotel options. But I did save some money on the flight which am very happy about. Thanks
OK BUENA PAGINA Cinfiable y compre sin novedad los tikets
The procedure of reservation was easy and clear.
However, payment with my Master Card Gold could not be performed without further questions, which, especially, had a time limit on SUNDAY! I gave the answer just a minute before having to leave the Internet for an important meeting.
Maybe this procedure is important, but I was still astonished!
The way, how to include is not clearly indicated.
The first booking fell through but it was quickly fixed over the phone. Good deals!
It was great. Super easy to use and I got a discount on my flight
Easy booking - good flight choices and information
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members