From the business
StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.
StudentUniverse Reviews Summary
StudentUniverse generally enjoys a positive reputation for providing affordable travel options, particularly for students and young travelers. Customers frequently commend the competitive pricing and ease of booking, often highlighting significant savings on flights. However, the company faces notable criticism regarding its customer service, particularly during high-demand promotions, where long wait times and difficulties in reaching support representatives are common concerns. Issues with confirmation and communication further detract from the overall experience. While customers appreciate the value offered, enhancing customer service responsiveness could significantly improve satisfaction levels.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
Not a great deal in confirmation email, but otherwise okay
Flexible flights and it's very useful for international students who wish to travel!
Overall satisfied with the booking process. Courteous and prompt customer service.
I haven't received my tickets, I got received itinerary. When will I receive my confirmed tickets?
Pretty good low price for the ticket! And the overall purchase experience was great
Student Universe made the process easy for keeping track of available flight information.
Great experience. Easy to navigate. Got a time that fits my planned traveling schedule
Quick and easy experience with great prices to choose from.
NONE - COME ON, NOW YOU ARE LOOSING STARS, I AM ONLY WANTING TO CONFIRM MY BOOKING BY YOUR REQUEST NOT BE FORCED INTO A SURVEY
I have used StudentUniverse twice for my regional bookings. The booking confirmation were sent to me instantly.
Good experience navigating the website and great Prime discount
As a student flying for the first time, I would say it is a easy way to manage your own ticket
Great site with a lot of offers. Very good discount.
It was a good experience, much cheaper from official sites i have seen
I cant really give you an revue about anything since all I have done is opening the email from you so I will let you know later.
My girlfriend help[ed me buying the tickets, and everything went perfect.
Booking with them was so easy! I am very satisfied with Student Universe
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members