From the business
StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.
StudentUniverse Reviews Summary
StudentUniverse generally enjoys a positive reputation for providing affordable travel options, particularly for students and young travelers. Customers frequently commend the competitive pricing and ease of booking, often highlighting significant savings on flights. However, the company faces notable criticism regarding its customer service, particularly during high-demand promotions, where long wait times and difficulties in reaching support representatives are common concerns. Issues with confirmation and communication further detract from the overall experience. While customers appreciate the value offered, enhancing customer service responsiveness could significantly improve satisfaction levels.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
I received a 20$ referral code of student universe from my friend after signing up. I received the referral code over email from student universe. But when I tried to use it at checkout, it didn't not work.
Great experience, cool prices and fair. I will recommend this app
The deal that I got with the website was good but it took me a while for me to "verify" the passenger information. I was not able to reach the customer support to complete the verification process.
Great prices and easy to navigate. Downloaded the app and it was user friendly.
Satisfied with the speed and price, would use the service again
Very comfortable and for reasonable price. A little bit inconvenient with card confirmation
My experience with student universe is very good. I highly recommend them.
I'm not a frequesnt flyer whatsoever, so I'm glad I was able to find a cheap ticket so easily. Definitely the most affordable options I've found. Thank you for the wonderful service <3
Great price very easy to book flight. The woman from customer service was polite and effective. I would highly recommend this site to friends and family
Great program. Glad to have found this opportunity.
The experience was great and easy no issue at all.
Failed to receive confirmation of airline ticket after finishing purchasing
The website was easy and the staff seems very helpful!
I always use Student Universe when I book a flight. Always great experience.
Booking was easy but wish the flights would be lined up based on how short they are and when they arrive
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members