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StudentUniverse

Overview

StudentUniverse has a rating of 4.1 stars from 5,346 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StudentUniverse most frequently mention good experience, customer service and easy process. StudentUniverse ranks 1st among Student Travel sites.

service
109
value
106
shipping
59
returns
75
quality
93
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6,909 reviews
How would you rate StudentUniverse?
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Rhode Island
1 review
0 helpful votes
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Confusing, exciting, but fun
December 21, 2024

Waiting in the queue for a few hours for the $25 promo was confusing at times; it would crash, reload, or sometimes not even load. I somehow managed to get back in each time, and was fortunate enough to be selected to purchase a ticket! Once my ticket was purchased I had trouble receiving and finding the confirmation numbers. But I simply went to the website of the flight company (Jetblue) and typed in the code I received and finally saw that they, too, recognized I was flying with them. So everything worked out! One thing I may recommend for future promotions similar to this, is when in the queue, some sort of indication such as a spot in line or amount of tickets left would be helpful.

Date of experience: December 11, 2024
Texas
1 review
0 helpful votes
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The ticket number hasn't arrived yet
November 28, 2024

The ticket number hasn't arrived yet The ticket number hasn't arrived yet The ticket number hasn't arrived yet

Date of experience: November 18, 2024
Illinois
1 review
1 helpful vote
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Horrible customer service, they do not care about you at all and will just read off the website information anyone can access. When I asked if there was anything they can do he just repeated what he said before. I was trying to be nice and a considerate customer making sure to say please and in general be nice, but he talked to me like he did not want me to be calling, and he definitely did not want to help me, I waited on hold for over 30 minutes and was not provided any help during the call. They claim a few things on their website, like refunds but it is circumstantial depending on how much extra you pay originally. I am very upset and will not be using student universe ever again.

Date of experience: September 30, 2024
Pennsylvania
1 review
0 helpful votes
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Flights disappearing
November 19, 2024

Flights appeared until I tried to purchase them. Afterwards the prompt said there was trouble confirming the flight

Date of experience: November 9, 2024
Washington
1 review
0 helpful votes
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Super easy to use and book!
October 22, 2024

I used StudentUniverse to book my flight for my study abroad. I was a little worried about how it would go but it was so easy to use and navigate. I was able to book my flight and received the confirmation and info shortly after! Would recommend!

Date of experience: October 12, 2024
District of Columbia
1 review
0 helpful votes
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Great and Amazing
December 26, 2024

Booking and finding flights at a great price is simple and hassle-free. With user-friendly tools and competitive rates, you can easily compare options, secure deals, and plan your trip effortlessly. Whether traveling for business or leisure, finding affordable flights has never been easier. Start your journey with ease today!

Date of experience: December 12, 2024
New York
1 review
0 helpful votes
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Satisfied Experience
December 13, 2024

The process was easy to navigate. It did not take too long to book flight.

Date of experience: December 3, 2024
Arizona
1 review
0 helpful votes
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It was still expensive
December 17, 2024

Flights were still expensive and no student discount was there

Date of experience: December 7, 2024
Virginia
1 review
0 helpful votes
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Good experience
December 17, 2024

My experience went great. Super easy and prices were really good.

Date of experience: December 7, 2024
California
1 review
0 helpful votes
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Easy to purchase
December 15, 2024

Everything went smoothly. Everything was easy to read and understand. Deals were great.

Date of experience: December 5, 2024
Massachusetts
1 review
0 helpful votes
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Feedback
December 1, 2024

Customer care is horrible. I haven't received by E-ticket yet. Wouldn't recommend it to anyone ever.

Date of experience: November 21, 2024
California
1 review
0 helpful votes
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Good deal on international flight
December 29, 2024

The website made it extremely difficult to verify my student status and I have still not been able to do it, as it keeps cycling me back to the search page instead of taking me to my university website. Because of this, I was not able to access the cheapest flight, so I booked the second cheapest one. However, I did still get a great discount!

Date of experience: December 19, 2024
Iowa
1 review
0 helpful votes
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Thanks I received my travel info
December 16, 2024

The price of the ticket was great and the time also works great for us.

Date of experience: December 6, 2024
New York
1 review
0 helpful votes
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Flight
December 10, 2024

It was good! I just wish i got more off with the black friday promo code

Date of experience: November 30, 2024
Minnesota
1 review
0 helpful votes
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Nice.
December 16, 2024

I love student universe because it's very cheap to use and affordable.

Date of experience: December 6, 2024
Washington
1 review
0 helpful votes
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Thank you!
December 16, 2024

It was so easy and cheap thank you! I found easily several options!

Date of experience: December 6, 2024
Massachusetts
1 review
0 helpful votes
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Good
December 16, 2024

Overall, the most affordable and reliable option for booking flights.

Date of experience: December 6, 2024
North Carolina
1 review
0 helpful votes
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Booked with ease
November 25, 2024

I needed to buy tickets to study abroad in Japan and was easily able to find cheap tickets that matched my needs. Thanks!

Date of experience: November 15, 2024
Illinois
1 review
0 helpful votes
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Not Bad! Easy to navigate
January 9, 2025

I had no idea the $25 flights were ongoing when I booked my flight, so there was a bit of trouble trying to secure my tickets. After booking my ticket, I tried looking up my info on the airline app, but nothing came up. I'm not sure how long it should take to process, but other than that, I can't complain, especially with the price I got!

Date of experience: December 10, 2024
California
1 review
0 helpful votes
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Quick and cheap booking
December 15, 2024

Quick and cheap booking. More easy and communication is also good

Date of experience: December 5, 2024