StudentUniverse has a rating of 4.1 stars from 5,346 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StudentUniverse most frequently mention good experience, customer service and easy process. StudentUniverse ranks 1st among Student Travel sites.
Waiting in the queue for a few hours for the $25 promo was confusing at times; it would crash, reload, or sometimes not even load. I somehow managed to get back in each time, and was fortunate enough to be selected to purchase a ticket! Once my ticket was purchased I had trouble receiving and finding the confirmation numbers. But I simply went to the website of the flight company (Jetblue) and typed in the code I received and finally saw that they, too, recognized I was flying with them. So everything worked out! One thing I may recommend for future promotions similar to this, is when in the queue, some sort of indication such as a spot in line or amount of tickets left would be helpful.
The ticket number hasn't arrived yet The ticket number hasn't arrived yet The ticket number hasn't arrived yet
Horrible customer service, they do not care about you at all and will just read off the website information anyone can access. When I asked if there was anything they can do he just repeated what he said before. I was trying to be nice and a considerate customer making sure to say please and in general be nice, but he talked to me like he did not want me to be calling, and he definitely did not want to help me, I waited on hold for over 30 minutes and was not provided any help during the call. They claim a few things on their website, like refunds but it is circumstantial depending on how much extra you pay originally. I am very upset and will not be using student universe ever again.
Flights appeared until I tried to purchase them. Afterwards the prompt said there was trouble confirming the flight
I used StudentUniverse to book my flight for my study abroad. I was a little worried about how it would go but it was so easy to use and navigate. I was able to book my flight and received the confirmation and info shortly after! Would recommend!
Booking and finding flights at a great price is simple and hassle-free. With user-friendly tools and competitive rates, you can easily compare options, secure deals, and plan your trip effortlessly. Whether traveling for business or leisure, finding affordable flights has never been easier. Start your journey with ease today!
The process was easy to navigate. It did not take too long to book flight.
Flights were still expensive and no student discount was there
My experience went great. Super easy and prices were really good.
Everything went smoothly. Everything was easy to read and understand. Deals were great.
The website made it extremely difficult to verify my student status and I have still not been able to do it, as it keeps cycling me back to the search page instead of taking me to my university website. Because of this, I was not able to access the cheapest flight, so I booked the second cheapest one. However, I did still get a great discount!
The price of the ticket was great and the time also works great for us.
It was so easy and cheap thank you! I found easily several options!
I needed to buy tickets to study abroad in Japan and was easily able to find cheap tickets that matched my needs. Thanks!
I had no idea the $25 flights were ongoing when I booked my flight, so there was a bit of trouble trying to secure my tickets. After booking my ticket, I tried looking up my info on the airline app, but nothing came up. I'm not sure how long it should take to process, but other than that, I can't complain, especially with the price I got!
Quick and cheap booking. More easy and communication is also good
Answer: Anyone can book a flight with us, but we do have exclusive discounts just for students. Just verify your student status and you can unlock our best pricing!
Answer: Hi Kathy, anyone above legal age can book flights and hotels on StudentUniverse (web & app). Verified student members get access to all fare types, while others will be able to search and book the corresponding fares, such as youth, adults, faculties, and even guests.
Answer: Hi Roscoe, we have offices located in the US, the UK, Canada, and Australia. You can also visit our websites based on your location and currency preference. If you need assistance regarding your booking, feel free to contact our customer service. Thanks!
Answer: Hi, please contact our customer service for more info regarding upgrades. Thanks!