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StudentUniverse

Overview

StudentUniverse has a rating of 4 stars from 5,432 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StudentUniverse most frequently mention good experience, customer service and easy process. StudentUniverse ranks 1st among Student Travel sites.

service
109
value
106
shipping
59
returns
75
quality
93
This company does not typically respond to reviews

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7,001 reviews
How would you rate StudentUniverse?
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Michigan
1 review
0 helpful votes
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Good
April 3, 2023

Good, but a little difficult to shop alongside somebody else who is buying their ticket individually.

Date of experience: April 3, 2023
Arizona
1 review
0 helpful votes
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Great prices
April 4, 2023

Good seamless process. By far the best flight prices and only 1 stop. All others were 2 stops for similar value.

Date of experience: April 4, 2023
New York
1 review
0 helpful votes
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Booking International Flights
November 4, 2022

Studying abroad in Europe next semester and was looking for a cheap flight, surely didn't disappoint.

Date of experience: November 4, 2022
Taylor T. StudentUniverse Rep
over a year old

Hi Shawn, thanks for the generous review! Don't forget to use your referral link (click here for more info: https://refer.studentuniverse.com/) and share it with your friends. Every time a friend you refer makes their first purchase, you'll get a reward up to $20 for every valid referral. Your friend will get also get up to $20 off their first flight. Enjoy your trips and keep saving for more with us!

Texas
1 review
0 helpful votes
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Travel must go!
November 6, 2022

Easiest and fastest I've ever booked a trip! Other websites are so confusing sometimes but this was very easy to navigate!
I highly recommend!

Date of experience: November 6, 2022
Taylor T. StudentUniverse Rep
over a year old

Hi Amanda, thanks for the generous review! Don't forget to use your referral link (click here for more info: https://refer.studentuniverse.com/) and share it with your friends. Every time a friend you refer makes their first purchase, you'll get a reward up to $20 for every valid referral. Your friend will get also get up to $20 off their first flight. Enjoy your trips and keep saving for more with us!

Maryland
1 review
0 helpful votes
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Super easy and fast!
May 2, 2023

Booking with Student Universe was so easy to navigate and fast! They even had a promo for new accounts that gave me $10 off!

Date of experience: May 2, 2023
Taylor T. StudentUniverse Rep
over a year old

Thanks for the kind review! We have promo codes available all year round. For example, you can find codes on our promo code page (https://www.studentuniverse.com/promo-codes), you can subscribe to our emails (where we always tell people our latest promotions), or you can refer your friends! (https://refer.studentuniverse.com) and share it with your friends. Every time a friend you refer makes their first purchase, you'll get a reward up to $20 for every valid referral. Your friend will get also get up to $20 off their first flight. Enjoy your trips and keep saving for more with us!

New York
1 review
0 helpful votes
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No issues
January 30, 2023

Wish there were more hotel options. But I did save some money on the flight which am very happy about. Thanks

Date of experience: January 30, 2023
New Mexico
1 review
0 helpful votes
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Timing out was tedious
January 31, 2023

It frequently timed out even if I took no time off my computer but other than that the experience was lovely! Got a discounted flight to go home :)

Date of experience: January 31, 2023
Georgia
2 reviews
24 helpful votes
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Total rip off
January 12, 2020

My cruise was cancelled and no refund from this vendor. Please stay away. They will screw you out of your money.

Date of experience: January 12, 2020
Rachel B. StudentUniverse Rep
over a year old

Hi Randy, we're sorry you had this experience with us! Unfortunately, most of our flights are nonrefundable, which you can see in the terms and conditions prior to booking, which typically means we are unable to offer a refund in the event that you'll need to cancel. All insurance claims must go through the insurance company and are subject to their approval. If you'd like us to look into this further and see if there's anything else we can do for you, please DM us your email and reservation code and we'll try to help :)

Texas
1 review
0 helpful votes
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Very worst
May 31, 2023

Very worst and they loot money. They'll never refund if you want to cancel reservations on any kind of emergencies.

StudentUniverse attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 1, 2023
Pennsylvania
1 review
0 helpful votes
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Very convenient
September 15, 2023

Booking with StudentUniverse has always been very convenient and sometimes the prices are a real bargain!

Date of experience: September 15, 2023
Ohio
1 review
0 helpful votes
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Good
June 12, 2023

Requesting the pdf document, and rest everything was good, easy to use, moreover got that for low prices

Date of experience: June 12, 2023
Anguilla
1 review
0 helpful votes
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Experience
March 2, 2023

I've used student universe a few times before and again this time I am not disappointed always easy process.

Date of experience: March 2, 2023
GB
1 review
0 helpful votes
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Terrible experience
July 28, 2020

Lied to me consistently, did not care about my health and safety, terrible customer service. The worst i have ever experienced.

Date of experience: July 28, 2020
Rachel B. StudentUniverse Rep
over a year old

Hi there, we're so sorry to hear about this! Please PM us your email address and reservation code so we can look into what happened and try to make things right. Thanks!

Pennsylvania
1 review
0 helpful votes
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Easy process!
November 10, 2022

Student universe made the flight booking process easy and hassle free, which is what I look for when planning a trip!

Date of experience: November 10, 2022
Taylor T. StudentUniverse Rep
over a year old

Hi Megan, thanks for the generous review! Don't forget to use your referral link (click here for more info: https://refer.studentuniverse.com/) and share it with your friends. Every time a friend you refer makes their first purchase, you'll get a reward up to $20 for every valid referral. Your friend will get also get up to $20 off their first flight. Enjoy your trips and keep saving for more with us!

New York
2 reviews
0 helpful votes
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StudentUniverse Is Amazing!
October 17, 2022

An easy, quick, user-friendly process and the best fares you can possibly find; StudentUniverse is great!

Date of experience: October 17, 2022
Pakistan
1 review
0 helpful votes
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Great booking experience
November 29, 2022

Have been using student universe for a few years now. Always find great deals and convenient booking experience

Date of experience: November 29, 2022
Lebanon
1 review
0 helpful votes
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Very professional
January 8, 2023

Everything went smoothly and i got the best price. From now on i'm booking all my tickets through them.

Date of experience: January 8, 2023
Zimbabwe
1 review
0 helpful votes
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Instant booking confirmation
March 14, 2023

I have used StudentUniverse twice for my regional bookings. The booking confirmation were sent to me instantly.

StudentUniverse attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 12, 2023
Texas
1 review
0 helpful votes
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Pretty good.
October 15, 2022

First time booking flights from StudentUniverse and it is way faster than the airliner's websites. Overall good.

Date of experience: October 15, 2022
Connecticut
1 review
0 helpful votes
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Wonderful service!
April 11, 2023

Student Universe is a platform that provides quality customer service, reasonable prices, and fast results!

Date of experience: April 11, 2023
Taylor T. StudentUniverse Rep
over a year old

Thanks for the generous review! Don't forget to use your referral link (https://refer.studentuniverse.com/sitejabber) and share it with your friends. Every time a friend you refer makes their first purchase, you'll get a reward up to $20 for every valid referral. Your friend will get also get up to $20 off their first flight. Enjoy your trips and keep saving for more with us!