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StudentUniverse

Overview

StudentUniverse has a rating of 4.1 stars from 5,433 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StudentUniverse most frequently mention good experience, customer service and easy process. StudentUniverse ranks 1st among Student Travel sites.

service
109
value
106
shipping
59
returns
75
quality
93
This company does not typically respond to reviews

Instant Feedback

7,001 reviews
How would you rate StudentUniverse?
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India
1 review
0 helpful votes
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Simple and easy booking expense
October 10, 2023

Not only I got good discount against available other options, but also booking process was very clear and easy

Date of experience: October 10, 2023
Ireland
1 review
0 helpful votes
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Good discounts
November 9, 2023

Big discount from original provider. Emails after are a little unclear but I think it will work itself out.

StudentUniverse attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 10, 2023
Florida
1 review
1 helpful vote
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Easy to purchase a ticket on Student Universe. SU offers some of the best travel deals at affordable prices.

Date of experience: October 26, 2022
Taylor T. StudentUniverse Rep
over a year old

Hi Bryce, thanks for the generous review! Don't forget to use your referral link (click here for more info: https://refer.studentuniverse.com/) and share it with your friends. Every time a friend you refer makes their first purchase, you'll get a reward up to $20 for every valid referral. Your friend will get also get up to $20 off their first flight. Enjoy your trips and keep saving for more with us!

New York
1 review
0 helpful votes
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Tickets
July 11, 2023

Good experience- no troubles purchasing tickets and was able to book multi-city trip in a short time

Date of experience: July 11, 2023
New York
1 review
0 helpful votes
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Good price
March 27, 2023

Excited with a direct flight and great price! We are happy to book, just hope it happens as scheduled

Date of experience: March 27, 2023
South Dakota
1 review
0 helpful votes
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I've booked multiple trips through student universe- all have been great & the cheapest options I could find.

Date of experience: September 13, 2018
New Jersey
1 review
0 helpful votes
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Title
April 20, 2023

Good experience so far. Do I need school ID card to board? Your response would help me understand the situation better.

Date of experience: April 20, 2023
Taylor T. StudentUniverse Rep
over a year old

Hi Olamide, thanks for choosing StudentUniverse. Usually you do not need to present your Student ID at the airport, but we would recommend bring a copy (or at least have a digital copy in phone) just in case. Have a great trip!

KR
1 review
1 helpful vote
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Recommend
October 6, 2022
Updated review

It took few days to get the confirmed booking. I take this as a strict rules means reliable service.

Date of experience: October 6, 2022

Very supportive, friendly and reliable worker thanks...
October 5, 2022
Previous review

Very supportive, friendly and reliable worker thanks Mark.

Date of experience: October 5, 2022
Australia
1 review
1 helpful vote
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Zero star
July 31, 2022

Student universe is one of the worst travel agents, don't ever book a ticket from them. Really frustrating.

Date of experience: July 31, 2022
Taylor T. StudentUniverse Rep
over a year old

Hi, sorry you felt this way. Could you email us at customerfirst@studentuniverse.com with your StudentUniverse reservation code? We will investigate your case and find out what happened. Thanks.

Minnesota
1 review
0 helpful votes
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Good
September 14, 2018

Used it several times and usually can get some good deals when traveling home for the holidays or breaks

Date of experience: September 13, 2018
California
2 reviews
0 helpful votes
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Great
March 31, 2023

Great communication. Cheaper. The hours of departure and arrival are very reasonable. I will define-te consider them on my next trips abroad.

Date of experience: March 31, 2023
Arizona
1 review
0 helpful votes
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Great deal
October 8, 2022

Was a little skeptical as never heard of them before, but received great pricing on flight & immediate confirmation and communication.

Date of experience: October 8, 2022
Australia
1 review
0 helpful votes
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Shoddy Company
July 25, 2023

Struggled to find ticket information, completely unclear on the number of bags, meal selection was not an option. Dont recommend, go elsewhere

StudentUniverse attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 25, 2023
Taylor T. StudentUniverse Rep
over a year old

Hi Arthur, we display baggage info in the search result page as well as the check-out page. Meal selection may be limited on some airplanes, and if you cannot find such info available, you could totally contact the airline for assistance after you book the flight. If meal option is not available, then it is the same as elsewhere. Thanks.

California
1 review
0 helpful votes
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Affordable flights, kindof confusing UX
September 10, 2023

Its not super clear how you will receive your tickets/adjust any flight info, but the prices are good

Date of experience: September 10, 2023
GB
1 review
0 helpful votes
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Great
November 28, 2022

Intuitive, even though my student days are behind me, I was able to book an inexpensive flight via Expedia

Date of experience: November 28, 2022
Illinois
2 reviews
0 helpful votes
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Thank you
November 1, 2022

Thank you for helping to get my daughter home, she was in a manic state. I know first hand that is unpleasant.
Mom

Date of experience: November 1, 2022
Indiana
1 review
0 helpful votes
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Super helpful!
October 9, 2022

StudentUniverse was super helpful for findings flights at a rate that is more accessible to students.

Date of experience: October 9, 2022
GB
1 review
0 helpful votes
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Convenient
April 8, 2023

I have found it easy to locate affordable tickets for my travel needs across multiple airlines in one centralized place.

StudentUniverse attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: March 9, 2023
Portugal
1 review
0 helpful votes
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Response is Slow
April 8, 2023

Overall good, but very slow at responding. I asked a question about information and still have no heard back.

Date of experience: March 9, 2023
Washington
1 review
0 helpful votes
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Pretty simple
November 30, 2022

Getting our flights was fairly straightforward! I like the compare feature on dates to get a better deal.

Date of experience: November 30, 2022