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StudentUniverse

Overview

StudentUniverse has a rating of 4.1 stars from 5,433 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with StudentUniverse most frequently mention good experience, customer service and easy process. StudentUniverse ranks 1st among Student Travel sites.

service
109
value
106
shipping
59
returns
75
quality
93
This company does not typically respond to reviews

Instant Feedback

7,001 reviews
How would you rate StudentUniverse?
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India
3 reviews
0 helpful votes
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Nitin kumar
October 28, 2020

It is great services for all user. It is the best services.it is very useful services. It is great services

Date of experience: October 28, 2020
New York
1 review
0 helpful votes
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Great
November 28, 2023

Efficient service. Got a lot of help when I wasn't certain of a date to fly. The dates were changed effectively and I felt rest assured

Date of experience: November 28, 2023
Sierra Leone
1 review
0 helpful votes
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The service is very good
May 21, 2023

You guys are reliable and trusted and I will always work with you guys and ready to recommend you guys to know that people and friends and family

Date of experience: May 21, 2023
Taylor T. StudentUniverse Rep
over a year old

Thanks for the kind review! Feel free to let us know if you have any questions. Have a great trip!

New York
1 review
0 helpful votes
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Good
December 7, 2023

I got a great deal here. The website was too slow due to overloading but it went fine after 2 hours.

Date of experience: December 7, 2023
New York
1 review
0 helpful votes
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Great deal
December 6, 2023

Fantastic deals. Thank you! Website was down and technical glitches initially but saved a lot of money so worth it!

Date of experience: December 6, 2023
New Jersey
2 reviews
1 helpful vote
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Vaction Get Away
September 20, 2023

Everything went fine but just wasn't that when booking through Kayak that it goes to a different billing site not really happy that has to happen.

Date of experience: September 20, 2023
North Carolina
0 reviews
0 helpful votes
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Great prices
November 24, 2023

Good pricing and user friendly app! Student Universe is great at communicating after booking as well.

Date of experience: November 24, 2023
Philippines
1 review
0 helpful votes
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Satisfied
October 26, 2022

Smooth and Fast transaction. Very clear information provided and was able to receive confirmation imeediately.

Date of experience: October 26, 2022
California
1 review
0 helpful votes
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Good support and prices but annoying extra security check.
July 7, 2023
Updated review

Such overreach in the documents you ask. For such a benign reason of booking tickets for a family member. Never had that with any other OTA.

Date of experience: June 7, 2023
Taylor T. StudentUniverse Rep
over a year old

Hi Chandrika, sorry you felt that way. We ask for extra documents in order to provide our customers as well as the card holders. Since the passenger and the card holder are not the same person, we have to verify it is the card holder that authorizes the transaction. We do not ask for all the sensitive info; we simply would like to verify the information provided matches what has been put in the booking. Thanks for your understanding.


Quick and easy
June 6, 2023
Previous review

Quick and easy

Date of experience: June 6, 2023
Nebraska
1 review
0 helpful votes
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R
October 29, 2022

Good service. Good service. Good service. Good service. Good service. Good service. Good service. Overall nice behavior.

Date of experience: October 29, 2022
Massachusetts
1 review
0 helpful votes
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Fantastic Prices
October 14, 2023

The prices were super student-friendly, and figuring out information about bags and carryons was easy

Date of experience: October 14, 2023
Spain
1 review
0 helpful votes
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Review
March 25, 2023

This booking went well, but I had another booking that didn't go through so i had to find a different flight. Costumer service was good though.

StudentUniverse attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: February 23, 2023
Ohio
1 review
0 helpful votes
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Student Universe
October 23, 2023

I will say that overall, my first time experience with student universe has been great and no difficulties along the way.

Date of experience: October 23, 2023
New Jersey
1 review
0 helpful votes
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Good job
August 28, 2023

Good and cheap good and cheap good and cheap good and cheap good and cheap good and cheap good and cheap

Date of experience: August 28, 2023
Illinois
1 review
0 helpful votes
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Very good
April 5, 2023

Thank You it was a very nice experience. Very good very good very good very good very good very good

Date of experience: April 5, 2023
New Jersey
1 review
0 helpful votes
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Thank you
October 31, 2023

Easy to register, used another flight search site, but I will be checking StudentUniverse first at this point. Thank you!

Date of experience: October 31, 2023
Mexico
1 review
0 helpful votes
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Good
July 27, 2023

Good. Pleased with service. Good. Pleased with service. Good. Pleased with service. Good. Pleased with service.

Date of experience: July 27, 2023
Massachusetts
1 review
0 helpful votes
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Awesome
November 4, 2023

Booking through studentuniverse was easy and straight forward I would use them again for my next trip

Date of experience: November 4, 2023
Ohio
1 review
0 helpful votes
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Study Abroad Flight
November 8, 2023

Student Universe helped me choose a flight that was cheaper and felt secure before starting our study abroad experience.

Date of experience: November 8, 2023
California
1 review
0 helpful votes
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I searched on Kayak.com for a flight to Dublin, Ireland and booked with StudentUniverse. The overall price through them was cheaper.

Date of experience: November 11, 2023