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StudentUniverse Reviews Summary
StudentUniverse generally enjoys a positive reputation for providing affordable travel options, particularly for students and young travelers. Customers frequently commend the competitive pricing and ease of booking, often highlighting significant savings on flights. However, the company faces notable criticism regarding its customer service, particularly during high-demand promotions, where long wait times and difficulties in reaching support representatives are common concerns. Issues with confirmation and communication further detract from the overall experience. While customers appreciate the value offered, enhancing customer service responsiveness could significantly improve satisfaction levels.
This summary is generated by AI, based on text from customer reviews
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Could have been better with E-ticket number, and get the pdf ticket also.
Loved using this website for my study abroad flight?
.yo espero que esto sea una experiencia agradable!
Good enough!good enough!good enough!good enough!good enough!good enough!good enough!good enough!good enough!good enough!good enough!good enough!good enough!good enough!good enough!good enough!good enough!
I'm not sure of the total was supposed to be but it wasn't $50, ended up being closer to $150. Not really mad about it though as it's still cheaper than regular last minute flights.
Really appreciate student universe for provide the opportunity to get really cheap flight
The process was easy! All i had to do was log on at the correct time. The site was buffering a bit but that was expected due to high demand.
It's really good experience, except the internet always have bug.
The website crashed from 12-2 am, but thanks for the 25 dollars ticket for me to go home!
I like the date grid that makes it easy to compare prices. The booking experience was smooth
When I purchased the 25 dollars student discount, I started to wait in front of the computer at 3AM, but the website was stunk. Fortunately, I successfully placed my order at around 5:30 AM.
StudentUniverse can be a valuable resource for students and young travelers seeking affordable travel options. However, it's essential to compare prices across different platforms to ensure that you're getting the best deal available for your specific travel needs and preferences. Additionally, eligibility requirements should be reviewed carefully to determine if you qualify for the discounts offered.
Although the site crashed quite a bit it was an insane deal - very much worth it!
The site was overwhelmed so I understand, but it was kind of annoying to have to keep reopening the website. But once it worked, it was great.
I'm very much excited to have been able to purchase a round trip flight for so cheap. The site was down at first, probably because of the overwhelming response, but then it worked great. Would definitely use again!
It was crazy. First day I can smoothly check the promotion ticket after 9 am. Second day I set an alarm at 2am and got the ticket at 3:45. The third day I couldn't get into the website at all.
I learned about the Prime student deal from TikTok. I was glad to have found it because I couldn't afford the $550 ticket home for the holidays. I woke up at 3am when new tickets were released and the site was overloaded for over two hours. I was thankful to get my discounted tickets so I'm not completely upset. Just for next year maybe anticipate overloading and add more servers so the process goes a little smoother
I appreciated this opportunity and even though the site crashed because of the insane deal, the help center was still kind and helpful
From the business
StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members