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StudentUniverse Reviews Summary
StudentUniverse generally enjoys a positive reputation for providing affordable travel options, particularly for students and young travelers. Customers frequently commend the competitive pricing and ease of booking, often highlighting significant savings on flights. However, the company faces notable criticism regarding its customer service, particularly during high-demand promotions, where long wait times and difficulties in reaching support representatives are common concerns. Issues with confirmation and communication further detract from the overall experience. While customers appreciate the value offered, enhancing customer service responsiveness could significantly improve satisfaction levels.
This summary is generated by AI, based on text from customer reviews
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Besides the wait time everything went smooth, thank you!
It okey i guess but can use a little work you know but overall its amazing great cool and the Absolute best
User experience was smooth and easy to understand!
The site was glitching for a long period of time but it all worked out in the midnight hour.
I purchase plane tickets during the Prime Student sales for Christmas, and I was able to contact a representative very quickly. They were very helpful and followed up to make sure that I was able to get my flight
The workflow of the student universe is smooth and easy to follow. The price it provides is also the lowest I can find.
I love this website so much! I got my $25 flight tickets!
An excellent experience! I will keep booking the flight on the student universe.
It's my first time to book a trip on StudentUniverse.
I really appreciate this discount, hoping there are more events like this:)
Great experience and booking. It's friendly for students who need to travel or go back to home
Took a bit for tickets to load, but after working through connection issues booking went smoothly!
Overall the experience is good. But the website is so slow when there are so many people trying to get in…
Good discount and good opportunities for students around the world
It feels not bad. It just needs to be refreshed all the time when there's a lot of people.
A very good experience， though I think the server needs to be updated
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It made my week getting the flight that cheap! It was a shame the website crashed for over two hours, but hey, it was worth waiting! Thanks again!
From the business
StudentUniverse empowers students & youth to see the world with our exclusive travel discounts. Save up to 30% on flights, hotels, rental cars & more.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members